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"Server not available" Login Failed


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#1 MrBubbleSS

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Posted April 18 2013 - 06:33 PM

Here's a screenshot of what I get after typing my email and password into the in-game log-in. I have tried verifying with the launcher as well right before I took the shot below.

Posted Image

And here's the /Window paste for if it has any assistance in it.

Spoiler

But I doubt that has much help in it because the Launcher works just fine, just the in-game log-in is broken for me.


EDIT: Either that or the servers keep going on and off and I just keep getting on at the perfectly wrong times. First time playing kinda sucks.

Edited by MrBubbleSS, April 18 2013 - 06:39 PM.


#2 Elix

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Posted April 18 2013 - 06:40 PM

A patch just occurred, so hang in there for a bit of stability problems. It'll all be cleaned up soon enough.
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#3 zorg34

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Posted April 18 2013 - 06:47 PM

Yup same for me....Login Fail :(
as Good Guy Elix say we just to wait for bug fixe.... I just Hope this is not cause of the very high distance of the servers... (I'm playing from France) If someone have a clue ^_^

Trying tommorow !

(Just as i post the launcher shows servers offline...hope it's going to be up soon :D  )

Edited by zorg34, April 18 2013 - 06:50 PM.


#4 BurnsHot

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Posted April 18 2013 - 06:51 PM

I was able to play one match.  The server was readying the next Map and Fail.  I couldn't get back in.  They are working on it.

#5 MrBubbleSS

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Posted April 18 2013 - 06:54 PM

zorg34, it's not high distance that would cause this, fortunately.

I heard this is one of the biggest patches. I really did pick the wrong time to start playing Hawken because I haven't been able to at all the entire day.

Glad to know this isn't a problem on my side though. That's a moderate relief to know problems I'm having with a game I just installed are simply patch downtimes.

#6 Glacius

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Posted April 18 2013 - 07:10 PM

Yeah it's been an hour an a half since the alleged uptime...

Edited by Glacius, April 18 2013 - 07:17 PM.

Posted Image


#7 Camel_Yusaf

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Posted April 18 2013 - 07:23 PM

3.5 hours later...maybe they should just give their staff a break, roll back the update and go back to the developer drawing board another day :P

#8 Landsharkk

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Posted April 18 2013 - 07:59 PM

View PostMrBubbleSS, on April 18 2013 - 06:54 PM, said:

zorg34, it's not high distance that would cause this, fortunately.

I heard this is one of the biggest patches. I really did pick the wrong time to start playing Hawken because I haven't been able to at all the entire day.

Glad to know this isn't a problem on my side though. That's a moderate relief to know problems I'm having with a game I just installed are simply patch downtimes.

You're telling me.  I played one match in beta, haven't played since (some time last year).  Today I read about it on Kotaku and thought I'd try it again.  I download the installer at the exact moment the servers go down.  lol   Actually the servers said they were still up when I tried to download/install the game, then 5 minutes later they were down.

I come back 2 hours later and now I can't log in.

#9 Hymme_Saki

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Posted April 18 2013 - 10:41 PM

I cannot login server too.
why?

#10 Kazma

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Posted April 18 2013 - 11:22 PM

There has always been a status bar on every HAWKEN page and the HAWKEN launcher ...
http://community.pla...0-pm-pdt-gmt-7/
Posted Image
pm me for hire :)

#11 R33ouch33

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Posted April 22 2013 - 05:10 AM

I am getting this issue still on my workplace network. I have been playing at home fine but my work network gives the "server not available" message.
It's worth pointing out that all other games we tried work. Has the patch changed what ports Hawken operates on or something?

#12 SirMebes

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Posted April 22 2013 - 07:06 AM

Yep - see my topic below under Support.  Hawken works fine from home, but not when I am at my hotel.  Called hotel IT and they claimed that they don't block any ports.  I have excellent wireless connection.

Edited by SirMebes, April 22 2013 - 07:07 AM.


#13 zeidan

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Posted June 07 2013 - 03:37 PM

WTF is this
are they fuzzy bunny with us ?

Edited by zeidan, June 07 2013 - 03:38 PM.


#14 DaemonXR

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Posted June 09 2013 - 10:56 PM

Till now i didnt manage to try play this fuzzy bunny game...
login failed server not available
login failed server not available
etc etc

#15 DaemonXR

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Posted June 09 2013 - 11:55 PM

I open ports tcp from 7777 to 7797 and udp 7777 to 7797
triger port 7777
i alow hawken to comunicate both way trough eset firewall
No help here, i am still unable to login after pass change several time
c r a p game

#16 Elix

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Posted June 10 2013 - 03:48 AM

View PostDaemonXR, on June 09 2013 - 11:55 PM, said:

I open ports tcp from 7777 to 7797 and udp 7777 to 7797
triger port 7777
i alow hawken to comunicate both way trough eset firewall
No help here, i am still unable to login after pass change several time
c r a p game

Have you filed a support ticket using the Support link at the top right corner of the page?
HAWKEN Community Values (updated!)

ETA for $feature_you_want to be added to Hawken Open Beta: Imminent™
See someone breaking the rules? Don't reply, just hit Report. I am a player, not staff.
Drinking game: Check the daily stats. If I'm not the top, DRINK! (I'm joking!)

#17 DaemonXR

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Posted June 10 2013 - 08:31 AM

sure i am. support guy already contact me to wait 15 minutes,change my password and try login again.no help.all same
login failed screen

#18 Elix

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Posted June 10 2013 - 01:17 PM

View PostDaemonXR, on June 10 2013 - 08:31 AM, said:

sure i am. support guy already contact me to wait 15 minutes,change my password and try login again.no help.all same
login failed screen

And have you replied to the support ticket to let him know that none of those steps resolved the problem so you need more help?
HAWKEN Community Values (updated!)

ETA for $feature_you_want to be added to Hawken Open Beta: Imminent™
See someone breaking the rules? Don't reply, just hit Report. I am a player, not staff.
Drinking game: Check the daily stats. If I'm not the top, DRINK! (I'm joking!)

#19 AggressorPrime

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Posted June 17 2013 - 09:37 AM

I've been having the same problem all summer. Even reformatted my computer. No fix.

#20 pink_blue

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Posted June 18 2013 - 05:04 PM

Hey AggressorPrime, we'd love to help you out. Could you please create a support ticket by clicking the grey SUPPORT link at the top righthand corner of the page? Thanks!




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