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Vanguard Initivative Purchase - Beta Code


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#1 VoidQuake

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Posted November 20 2012 - 06:27 AM

Hi there,

Earlier today I've purchased the Commander Vanguard Initiative package but I did not receive a confirmation email or beta code. When going to http://www.playhawken.com/beta it says "Closed Beta Code Not Found!"

From what I've read I saw that the closed beta 3 started today and expected to get instant access to it. Will I receive a beta code through email or am I overlooking something here?

Thanks in advance.
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#2 Hango

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Posted November 20 2012 - 06:30 AM

the beta starts 12 pm, im not sure bit i think you have to wait some hours (im in germany, and its 15:30 ;(((  )

Edited by Hango, November 20 2012 - 06:33 AM.


#3 h0B0

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Posted November 20 2012 - 06:49 AM

try this one if you dont receive yours in time
HAWKEN_GENESIS01

Click me! I dare you.

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View Post[HWK]HUGHES, on March 15 2013 - 08:35 PM, said:

Oh don't always listen to h0B0. Lol.


#4 SGRock

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Posted November 20 2012 - 07:30 AM

If you bought the vanguard initiative you DO NOT NEED A CODE!

Just log in and download at http://playhawken.com/beta/

Then you can wait till noon PST (4.5 hours to go) just like the rest of us.
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#5 VoidQuake

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Posted November 20 2012 - 07:47 AM

I did buy the Vanguard Initiative but it would not let me access the beta installer download as I said in my initial post. After entering the code that h0B0 gave me it did let me download the installer however.

Is it normal that I don't get a confirmation email after purchasing the Vanguard Initiative? I'm just wondering if something went wrong with my order. It did, however, take the money from my paypal account.

Thanks again.
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#6 SGRock

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Posted November 20 2012 - 07:55 AM

View PostVoidQuake, on November 20 2012 - 07:47 AM, said:

I did buy the Vanguard Initiative but it would not let me access the beta installer download as I said in my initial post. After entering the code that h0B0 gave me it did let me download the installer however.

Is it normal that I don't get a confirmation email after purchasing the Vanguard Initiative? I'm just wondering if something went wrong with my order. It did, however, take the money from my paypal account.

Thanks again.

TRY THIS:  V  V  V

View PostDeuy, on November 19 2012 - 09:42 PM, said:

I heard some people had issues with the street address they were using.  If your bank has more than one address on file, it might be using an outdated address to verify your credit card.  If that's not the problem try creating a support ticket about your problem here:  

http://hawkensupport...us_requests/new

Hope that helps, thanks for supporting Hawken!

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