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Server Restart: 1/25/13 at 3:00 PM PST (GMT-8)

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#1 Scapes

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Posted January 25 2013 - 02:30 PM

Attention, pilots!

The HAWKEN servers will be restarting at 3:00 PM PST (GMT-8) on January 25 to address an issue with some unhappy game servers. The servers will be accessible again within 60 minutes.

Thanks for your understanding!
"Nothing reveals humanity so well as the games it plays."

#2 tman7919

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Posted January 25 2013 - 02:40 PM

Thank you!
Bruiser or Bust! (Why do I have a raider in this picture?)
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#3 nokari

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Posted January 25 2013 - 03:01 PM

Will this include the Friends List fix or are you still working on that?

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#4 RedVan

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Posted January 25 2013 - 03:04 PM

Happy game servers = happy gamers

#5 Terminate_You

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Posted January 25 2013 - 03:04 PM

Just some suggestion huh, can you guys make some function for game developers to anounch a server restart/server maintance ingame? So we can safely log off!
Now we just get kicked out of the game, and this will result in ingame progression loss.

Edited by Terminate_You, January 25 2013 - 03:05 PM.


#6 Takoera

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Posted January 25 2013 - 03:05 PM

View Postnokari, on January 25 2013 - 03:01 PM, said:

Will this include the Friends List fix or are you still working on that?
what he said!

#7 TwiceDead

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Posted January 25 2013 - 03:06 PM

............ AGAIN?!
Oh well. I am a patient person. . . And I love your works... So I guess complaining is really not the thing to do...

SO I WONT!
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#8 Garx

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Posted January 25 2013 - 03:06 PM

View PostTerminate_You, on January 25 2013 - 03:04 PM, said:

Just some suggestion huh, can you guys make some function for game developers to anounch a server restart/server maintance ingame? So we can safely log off!
Now we just get kicked out of the game, and this will result in ingame progression loss.
of course im lost 2500 xp on infiltrator

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#9 Scapes

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Posted January 25 2013 - 03:06 PM

View Postnokari, on January 25 2013 - 03:01 PM, said:

Will this include the Friends List fix or are you still working on that?

We have determined the cause of the Friends List issue and are working to resolve it. That said, it may take until Monday to fix the issue. The reason for the long window is because we want to make sure the Friends List data isn't lost in transit.
"Nothing reveals humanity so well as the games it plays."

#10 NYPD54

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Posted January 25 2013 - 03:06 PM

Do people get compensated for their xp/credit boost? or do those timers get postponed when there is server maintenance?

#11 Trinian

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Posted January 25 2013 - 03:06 PM

View PostTakoera, on January 25 2013 - 03:05 PM, said:

View Postnokari, on January 25 2013 - 03:01 PM, said:

Will this include the Friends List fix or are you still working on that?
what he said!
What they said!

#12 LtButcher

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Posted January 25 2013 - 03:07 PM

it would be beneficial for all having the in game message, in bright color like red, to let us know 30 min ahead of the restarts. It would be great to have the countdown reminder every 5 min till 10 min mark when restart is announced every minute. Thank you.

#13 Scapes

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Posted January 25 2013 - 03:07 PM

View PostTerminate_You, on January 25 2013 - 03:04 PM, said:

Just some suggestion huh, can you guys make some function for game developers to anounch a server restart/server maintance ingame?

The moment we have in-game announcements available, we'll use them to communicate impending outages.
"Nothing reveals humanity so well as the games it plays."

#14 Coldbound

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Posted January 25 2013 - 03:08 PM

Thank you for your hard work and dedication. Hope friendlist gets fixed soon.
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#15 Nastumi

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Posted January 25 2013 - 03:09 PM

I must admit, the day you can give us in-game announcements will be great ^^ Thanks for the hard work guys anyway, better to have some update, than some bugs.

And I had a hell of a fun match with some SpAcE cowboy... guess the revenge is for later... still 1-1, next time I see you, we gotta settle that > :D

Edited by Nastumi, January 25 2013 - 03:10 PM.


#16 Tenchzen

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Posted January 25 2013 - 03:10 PM

Is it also possible to have A LOBBY CHAT or garage chat, for communicating with ppl out of the game? For new comers it would be a blessing to get some tips from people who have been Playing for a while, I myself try to ask questions in game but For real...... everyone just wants to kill each other.

#17 Nastumi

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Posted January 25 2013 - 03:13 PM

sorry for posting again but Tenchzen, most of the time people don't have time to stop and chat while the others are trying to kill them, and the time you have to chat between matches is short. If you got questions, ask people for friendship, you can chat "in the garage" like that.

#18 Fantus_Longhorn

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Posted January 25 2013 - 03:13 PM

View PostScapes, on January 25 2013 - 03:06 PM, said:

We have determined the cause of the Friends List issue and are working to resolve it. That said, it may take until Monday to fix the issue. The reason for the long window is because we want to make sure the Friends List data isn't lost in transit.

Regarding the Friends list, are we going to be OK adding people in the mean-time, will it cause complications when it's recovered?

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#19 NZXT_NightRaven

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Posted January 25 2013 - 03:14 PM

View PostNYPD54, on January 25 2013 - 03:06 PM, said:

Do people get compensated for their xp/credit boost? or do those timers get postponed when there is server maintenance?
Aww fuzzy bunny! i did have an XP boost active for another 22 hours. Please tell me we will get the boosts back.

PS: you buy actually filer the word C.rap??

Edited by NZXT_NightRaven, January 25 2013 - 03:15 PM.

Lv 5 Bruiser "The Shredder"
Lv 5 Rocketier "The Black Dog"
Lv 5 Brawler "The Blood Brawler"
Lv 2 Reaper "The Black Reaper"
Lv 2 Raider "The Buster Bunker"

#20 Coldbound

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Posted January 25 2013 - 03:18 PM

View PostNastumi, on January 25 2013 - 03:09 PM, said:

I must admit, the day you can give us in-game announcements will be great ^^
This! Add this to your to-do-list! :)
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