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MC checkout process not working?


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#1 Pepe_DeJefe

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Posted May 03 2013 - 04:47 AM

So I went to buy some MC today, and was snubbed by the payment system. Tried it in two different browsers, with varying combos of cookies and such, but with no luck. Got all kinds of funky stuff, like weird multi-stage javascript boxes with non-responsive buttons, error messages telling me I didn't have cookies enabled when I did (including third party cookies), but was never able to actually progress.

Maybe I just tried at the wrong moment when the site was experiencing a bugstorm, but I kinda got the impression that the checkout process is overkluged in terms of script widgets and third party cookies and things. Hope it's only the former.

Anyone else having issues lately?

Edited by Pepe_DeJefe, May 03 2013 - 04:48 AM.


#2 F3Y2ULL4H

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Posted May 09 2013 - 06:25 AM

I tried to buy some MC and could'nt. I sent a ticket afterwards

#3 Artonicus

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Posted May 12 2013 - 06:16 AM

I posted my thread over at the wrong section. Have had the same problems it seems. Now with the addition of only one card choice of payment.

#4 palad1ne

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Posted May 13 2013 - 10:57 PM

hi

I have the same Problems since yesterday. Would buy some MC for 10€ and used my stored Mastercard as allways. But checkout failed several times. Send a ticket yesterday but get only the response that i should use another payment method. But i only have this one Mastercard and i had no trouble using it several times to buy MC.

Maybe something wrong with the paymentservice.

#5 Zetmof

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Posted December 23 2013 - 12:50 AM

I've had the same problem with my purchases too. I chose $10 AU on Meteor Points, entered my information and hit accept, to be met with a black page window with the 'Terms and Conditions | Privacy Policy | Billing Support' hyperlinks at the bottom. I went in game and confirmed that I did not recieve any Meteor Points, but haven't been able to confirm if money has been taken out of my bank account yet.
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#6 hendman

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Posted December 23 2013 - 12:27 PM

Anyone with payment issues should file a ticket with the support staff: https://playhawken.z...us_requests/new




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