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Server Browser vs. Quick Match


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#1 [HWK]HUGHES

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Posted March 20 2013 - 05:59 PM

There are some emerging issues with regards to matches that we're working on right now but I wanted to remind players of two important factors in regards to the functionality of Quick Match and the Server Browser tab. Ultimately, we have the same servers that we did even before bringing the browser back. Bringing back the browser simply gave players a more direct way to join a particular server.

1. If by chance you are unable to find a server that you'd like to join while using the browser, please use the Quick Match function. Quick Match will put you into a match, even though it looks like one isn't available on the browser. We are aware that Quick Match isn't functioning as well as we'd all like right now, but it does work and can help you play even if it doesn't look like it at the moment.

2. The Server Browser does not always list all the servers that are up and running. I've seen forum posts that suggest we only have certain game modes up in certain regions when that isn't the case. Unfortunately, not seeing some of the servers you might be expecting doesn't help with perception right now. Again, I encourage Quick Match if something looks like your desired server looks like it's missing from the browser.


As mentioned, there are short term and long term issues we're working on right now. When I mean right now... I mean, [HWK]TJ and I were talking about a hotfix all of 60 seconds ago. Stay tuned for more information on what's being addressed for an upcoming hotfix to help address some of these hot topics.

Thanks!

Jason Hughes
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#2 Gookywun

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Posted March 20 2013 - 06:06 PM

So Facility AND 24 man servers aren't ONLY hosted on US region servers?

Edited by Gookywun, March 20 2013 - 06:11 PM.

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#3 Ryuronin

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Posted March 20 2013 - 06:07 PM

Thank you for the info Hughes, appreciate how active you guys our with the community.

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#4 [HWK]HUGHES

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Posted March 20 2013 - 06:25 PM

View PostGookywun, on March 20 2013 - 06:06 PM, said:

So Facility AND 24 man servers aren't ONLY hosted on US region servers?

So custom/test servers are still in the US only for about another day. We will be spinning up more soon and will put their location in the name of the server so that players can see what region they're joining. Since that filter acts a bit differently than others, it's a more unique situation but with the region in the server name now in this situation... well that should help.

Jason Hughes
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#5 Gookywun

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Posted March 20 2013 - 06:35 PM

View Post[HWK]HUGHES, on March 20 2013 - 06:25 PM, said:

View PostGookywun, on March 20 2013 - 06:06 PM, said:

So Facility AND 24 man servers aren't ONLY hosted on US region servers?

So custom/test servers are still in the US only for about another day. We will be spinning up more soon and will put their location in the name of the server so that players can see what region they're joining. Since that filter acts a bit differently than others, it's a more unique situation but with the region in the server name... well that should help.
Brilliant, i am excited to test out the new mode and map with a nice smooth ping. Thank you.

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#6 Luminescent

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Posted March 20 2013 - 06:46 PM

In regards to using QM to access certain game modes, unfortunately, this isn't an option for Oceanic/Asian players as it throws us into each others servers (and the ping is higher then when playing US West). Would it be possible to separate the Asian servers from the Oceanic ones (as then that would allow us to use quick match to gain access to the game modes we like without the 300+ ping)?

#7 [HWK]HUGHES

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Posted March 20 2013 - 06:51 PM

View PostLuminescent, on March 20 2013 - 06:46 PM, said:

In regards to using QM to access certain game modes, unfortunately, this isn't an option for Oceanic/Asian players as it throws us into each others servers (and the ping is higher then when playing US West). Would it be possible to separate the Asian servers from the Oceanic ones (as then that would allow us to use quick match to gain access to the game modes we like without the 300+ ping)?

We are considering that fact with one of our fixes... Stay tuned!

Jason Hughes
Producer || Adhesive Games || twitter: @digitalHUGHES


#8 Luminescent

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Posted March 20 2013 - 06:52 PM

Awesome, look forward to the upcoming fixes!

Thanks

#9 aToastfan

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Posted March 20 2013 - 07:19 PM

This is fantastic! Thanks for communicating :)
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#10 Quindin

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Posted March 20 2013 - 08:30 PM

Some points I'd like to add (my rating rounds about 15xx) as my personal experience:

- Joining TDM at Quick Match is fine to me right now, I can always find a group very fast
- Joining MA/SIEGE at QM has become a hard mission nowdays, since I spent a lot of time searching and searching ending up with no match found usually

I go for US East servers, but I'm outside US, so my latency use to circle between 180 ms / 210 ms when quick matching. But using this same filter (US East) at Server Browsing is a random move, since I find bigger latency issues... sometimes 400ms+

We're really hoping for these improvements, without a strong "match find" engine the game may not succeed as it should... good lucky guys

#11 vVolfgang

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Posted March 20 2013 - 09:27 PM

Thanks for letting us know!
I hope you get a chance to read this... Appreciate the involvement and communication you are making with your fans and users. It really separates this game from any I've played thus far.
To great success! For both of our sakes :D
Cheers.

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#12 SS396

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Posted March 21 2013 - 01:37 AM

View Post[HWK]HUGHES, on March 20 2013 - 05:59 PM, said:

1. If by chance you are unable to find a server that you'd like to join while using the browser, please use the Quick Match function. Quick Match will put you into a match, even though it looks like one isn't available on the browser. We are aware that Quick Match


Mr. Hughes,

If you could would you elaborate a little bit further on whither or not quick match has a preference to dumping you into a match that is:
  • in progress
  • empty
  • has a friend from your friends list in the lobby
The reason I ask is I've noticed that now I seem to be getting dumped into games with players I have never seen before, and in previous months it seemed to prefer to dump you into a room with a person on your friends list.  I also don't seem to be getting dumped into an empty lobby either.
# while true; do echo "Post"; done

#13 breadeffect

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Posted March 21 2013 - 11:48 AM

So what if we just create the lobby each time through server browser instead of searching via quick match?  Would you rather us use Quick Match rather than create more lobbies for people to play in?

View PostNept, on February 08 2014 - 12:25 AM, said:

Yes, you know a game's gone in the wrong direction when the game's top players are defending the current patch.




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