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Connection Issues


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14 replies to this topic

#1 [HWK]ZamboniChaos

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Posted February 12 2014 - 01:51 PM

Greetings pilots,

Servers are available, but we are experiencing erratic and irregular connectivity failures.

Right now, the main problem appears to be with players attempting to join servers and failing. We're investigating what might be causing this issue now. If and when more information becomes available, we will ensure it is communicated.

***UPDATE***

We've identified the problem affecting connection and have determined it's related to our matchmaker. We're focusing on stabilizing the system now, and will continue to work the rest of the day on a permanent fix.

Pour yourself a drink, I'll sing you a song.


@ZamboniChaos


#2 Ezio

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Posted February 12 2014 - 01:55 PM

Did you remember to plug the cord in? =p
"To learn who rules over you, simply find out who you are not allowed to criticize." Voltaire

#3 The_Silencer

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Posted February 12 2014 - 02:02 PM

View PostEzio, on February 12 2014 - 01:55 PM, said:

Did you remember to plug the cord in? =p
Take it easy, dude.

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#4 Ezio

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Posted February 12 2014 - 02:05 PM

View PostThe_Silencer, on February 12 2014 - 02:02 PM, said:

View PostEzio, on February 12 2014 - 01:55 PM, said:

Did you remember to plug the cord in? =p
Take it easy, dude.

Ok! You too.
"To learn who rules over you, simply find out who you are not allowed to criticize." Voltaire

#5 oo_olio_oo

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Posted February 12 2014 - 02:13 PM

OK then I take it ez 2 :wub:

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#6 OdinTheWise

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Posted February 12 2014 - 02:23 PM

thx

because bow ties are cool


#7 Ker4u

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Posted February 12 2014 - 02:26 PM

View Postoo_olio_oo, on February 12 2014 - 02:13 PM, said:

OK then I take
it ez 2 :wub:
join, it works !

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#8 CounterlogicMan

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Posted February 12 2014 - 02:35 PM

Last night squad matches were not working despite having multiple 6 man squads queued up. They would let us queue but we would just endlessly search. Tried different regions and none worked. Dunno if this is related but if it is, hope it helps.

#9 LordTemujin

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Posted February 12 2014 - 02:39 PM

View PostCounterlogicMan, on February 12 2014 - 02:35 PM, said:

Last night squad matches were not working despite having multiple 6 man squads queued up. They would let us queue but we would just endlessly search. Tried different regions and none worked. Dunno if this is related but if it is, hope it helps.

We did have two 6 man team's qued up for five minutes right before the server crashed

...if that helps

...goddamnit we broke hawken.

I blame ThirdEye completely.

Edited by LordTemujin, February 12 2014 - 02:39 PM.

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#10 burns1124

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Posted February 12 2014 - 02:45 PM

View PostLordTemujin, on February 12 2014 - 02:39 PM, said:

View PostCounterlogicMan, on February 12 2014 - 02:35 PM, said:

Last night squad matches were not working despite having multiple 6 man squads queued up. They would let us queue but we would just endlessly search. Tried different regions and none worked. Dunno if this is related but if it is, hope it helps.

We did have two 6 man team's qued up for five minutes right before the server crashed

...if that helps

...goddamnit we broke hawken.

I blame ThirdEye completely.

First rule of Hawken: Rei is always to blame.

#11 Hocisern

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Posted February 12 2014 - 02:52 PM

View Postburns1124, on February 12 2014 - 02:45 PM, said:

First rule of Hawken: Rei is always to blame.

Second rule of Hawken: Rei is always to blame.

#12 [HWK]ZamboniChaos

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Posted February 12 2014 - 03:31 PM

Third rule of HAWKEN: Rei is-

I mean...

***UPDATE***

We've identified the problem affecting connection and have determined it's related to our matchmaker. We're focusing on stabilizing the system now, and will continue to work the rest of the day on a permanent fix.

Pour yourself a drink, I'll sing you a song.


@ZamboniChaos


#13 TEN_or_10

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Posted February 12 2014 - 03:35 PM

Thank you! Just got back into it last night. I wanna get a feel for the adjustments.

#14 Houruck

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Posted February 12 2014 - 03:52 PM

Strange, it did not let me join the only server with people on it from the server browser. After I managed, people kept disconnecting and they could not connect back until I was alone. :(

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#15 TheVulong

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Posted February 12 2014 - 04:00 PM

View PostHouruck, on February 12 2014 - 03:52 PM, said:

Strange, it did not let me join the only server with people on it from the server browser. After I managed, people kept disconnecting and they could not connect back until I was alone. :(
So it was your fault after all :D

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