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Facility Map Error


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#1 Odinous

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Posted August 29 2014 - 08:16 AM

Everytime I am trying to launch to a match which is stating in facility,no matter what gamemode I am launching Hawken crashes,anyone encountered this before?And if yes what should I do to fix it?

#2 KOS_Baconman

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Posted August 29 2014 - 09:20 AM

View PostOdinous, on August 29 2014 - 08:16 AM, said:

Everytime I am trying to launch to a match which is stating in facility,no matter what gamemode I am launching Hawken crashes,anyone encountered this before?And if yes what should I do to fix it?
this happens to me except its on last eco, it usually BSOD's me, sometimes only hawken crashes, there was a few times i was able to play on last eco, but its very rare, and i memorize the map cycle so that i dont end up playing on last eco
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#3 Odinous

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Posted August 29 2014 - 11:29 AM

for me this problem occurred 2 days ago,at start I didn't noticed that it was specific map causing the problem but then every time either on map rotation or if I launch facility hawken just crashes...

#4 ReEvolve

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Posted August 29 2014 - 11:46 PM

View PostOdinous, on August 29 2014 - 08:16 AM, said:

Everytime I am trying to launch to a match which is stating in facility,no matter what gamemode I am launching Hawken crashes,anyone encountered this before?And if yes what should I do to fix it?

Well, what kind of crashes do you get? Did you get an error message in windows?

What are your specs? (You can use programs like "Speccy" if you don't know how to get detailed information about your PC components.)

Did you already check if there is a Hawken-related error record in the Windows event viewer? If so please post the excact wording of the error title and error description in this thread.

#5 Odinous

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Posted August 30 2014 - 12:21 AM

[font="Courier New"]-[/font] <Event xmlns="http://schemas.micro...08/events/event">



[font="Courier New"]-[/font] <System>



[font="Courier New"] [/font] <Provider Name="Windows Error Reporting" />


[font="Courier New"] [/font] <EventID Qualifiers="0">1001</EventID>


[font="Courier New"] [/font] <Level>4</Level>


[font="Courier New"] [/font] <Task>0</Task>


[font="Courier New"] [/font] <Keywords>0x80000000000000</Keywords>


[font="Courier New"] [/font] <TimeCreated SystemTime="2014-08-29T16:12:03.000000000Z" />


[font="Courier New"] [/font] <EventRecordID>22694</EventRecordID>


[font="Courier New"] [/font] <Channel>Application</Channel>


[font="Courier New"] [/font] <Computer>Odin</Computer>


[font="Courier New"] [/font] <Security />

[font="Courier New"] [/font] </System>


[font="Courier New"]-[/font] <EventData>



[font="Courier New"] [/font] <Data>73309328738</Data>


[font="Courier New"] [/font] <Data>1</Data>


[font="Courier New"] [/font] <Data>APPCRASH</Data>


[font="Courier New"] [/font] <Data>Not available</Data>


[font="Courier New"] [/font] <Data>0</Data>


[font="Courier New"] [/font] <Data>HawkenGame-Win32-Shipping.exe</Data>


[font="Courier New"] [/font] <Data>1.5.3.11507</Data>


[font="Courier New"] [/font] <Data>53920a3a</Data>


[font="Courier New"] [/font] <Data>KERNELBASE.dll</Data>


[font="Courier New"] [/font] <Data>6.3.9600.17055</Data>


[font="Courier New"] [/font] <Data>532943a3</Data>


[font="Courier New"] [/font] <Data>00000001</Data>


[font="Courier New"] [/font] <Data>00011d4d</Data>


[font="Courier New"] [/font] <Data />


[font="Courier New"] [/font] <Data />


[font="Courier New"] [/font] <Data>C:\Users\George\AppData\Local\Temp\WERE18D.tmp.WERInternalMetadata.xml</Data>


[font="Courier New"] [/font] <Data>C:\Users\George\AppData\Local\Microsoft\Windows\WER\ReportArchive\AppCrash_HawkenGame-Win32_db4da7f94ca3f6c32b1b8b8e52c5c206be9a8_eaad1d4a_8d24f033</Data>


[font="Courier New"] [/font] <Data />


[font="Courier New"] [/font] <Data>0</Data>


[font="Courier New"] [/font] <Data>33e43508-2f97-11e4-8285-002354e229bf</Data>


[font="Courier New"] [/font] <Data>0</Data>


[font="Courier New"] [/font] <Data>6c49996d822ef96bcdfcdaebcf1fa12d</Data>

[font="Courier New"] [/font] </EventData>
[font="Courier New"] [/font] </Event>





Fault bucket 73309328738, type 1
Event Name: APPCRASH
Response: Not available
Cab Id: 0
Problem signature:
P1: HawkenGame-Win32-Shipping.exe
P2: 1.5.3.11507
P3: 53920a3a
P4: KERNELBASE.dll
P5: 6.3.9600.17055
P6: 532943a3
P7: 00000001
P8: 00011d4d
P9:
P10:
Attached files:
C:\Users\George\AppData\Local\Temp\WERE18D.tmp.WERInternalMetadata.xml
These files may be available here:
C:\Users\George\AppData\Local\Microsoft\Windows\WER\ReportArchive\AppCrash_HawkenGame-Win32_db4da7f94ca3f6c32b1b8b8e52c5c206be9a8_eaad1d4a_8d24f033
Analysis symbol:
Rechecking for solution: 0
Report Id: 33e43508-2f97-11e4-8285-002354e229bf
Report Status: 0
Hashed bucket: 6c49996d822ef96bcdfcdaebcf1fa12d

Edited by Odinous, August 30 2014 - 12:26 AM.


#6 ReEvolve

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Posted August 30 2014 - 01:06 AM

Hm, it might be a kernelbase.dll related error. Try to perform the steps listed in this support article: https://playhawken.z...-Kernelbase-dll

#7 Odinous

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Posted August 30 2014 - 04:03 AM

gonna try to reinstall the game,thanks for the info ReEvolve

#8 Odinous

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Posted August 30 2014 - 06:30 AM

reinstalled the game,and it seems everything is fine now,though tried Facility on exploration mode only




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