Here is our collection of known issues with the current Open Beta build of HAWKEN. Read the latest patch notes for details on what's new.
NEW - HAWKEN: Ascension Known Issues
- If you already have an existing Hawken account, your account has been migrated, so we recommend you complete a match before examining the migration results. Strange issues have been observed such as:
 - Pilot Level not updating until player has finishes a match.
- Player inventory not updating until player finishes a match or restarts game.
- In-game auto-balance is currently non-functional.
- Players are sometimes placed into empty servers when using Quick Match.
 
- Pilot Level not updating until player has finishes a match.
- Players are sometimes able to accept party invites when a party is deploying into a match, this can cause various issues with matchmaking functionality and chat UI colors.
- Pressing ALT+TAB or switching between fullscreen causes UI issues such as incorrect colors and missing UI.
- UI sometimes hitches when adding a friend, making purchases, unlocking Service Awards, etc.
- There is currently no notification that certain actions are blocked while in a party, such as deploying into a match, VR Training, and Offline Team Deathmatch.
- Various audio and voice issues have been cropping up more frequently such as:
 - Voice chat continuing between players even after leaving a server.
- Players that have left a party can still voice chat with remaining party members.
- A player that accepts a party invite while in a match cannot use voice chat until they enter a game lobby.
 
- Voice chat continuing between players even after leaving a server.
- Crash when changing settings during VR Tutorial. This may be related to specific computers.
- The UI is still undergoing polish on functionality and art, so please be patient while we continue this process.
- Please be aware that there is no confirmation dialog when purchasing HC or XP Boosts, so clicking on the button will purchase immediately.
- We are still working on adding and cleaning up notifications to help provide to you more meaningful information.
- When the Infiltrator cloaks, the grenade projectile in the Grenade Launcher is still visible.
- Some players are having issues with Jump Pad sensitivity.
- The Blockade item will sometimes trap players inside of it when deployed.
- Players must apply changes made to the standard video settings before making changes to the Advanced video settings, or the standard settings will not be saved.
- Players have encountered sets of duplicate weapons that can be purchased an infinite number of times.
- A collision issue on the Front Line map allows mechs to walk into a wall and hide inside.
- The game crashes if the player cancels the initial "Logging In" message before entering credentials, then clicks the friends/messaging tab.
- Due to the reset of certain player stats, some players may be required to play 5 Team Deathmatch matches before being able to join additional game modes.
- The post-match background screen reverts to the map environment if the winning player leaves the match.
- When attempting to leave a game after the match has ended, players receive an incorrect message stating that their progression will be lost.
- Pressing ESC to cancel a key binding closes the settings menu completely.
- The red borders around the numbers of friends online and unread messages disappear when switching from full screen to windowed mode.
- Players can damage their own battleship if it has already taken damage from the enemy.
- Dropping a Radar Scrambler on top of missile silos on the Facility map causes the item to disappear and will not function.
- Falling directly onto a Jump Pad does not inflict fall damage.
- The HUD disappears if the player presses ESC while repairing.
- Players are getting dropped back to the garage during the map transition.
- Attempting to join a match in progress via game invite or friends list will incorrectly inform the player the server is full.
- In Siege mode, players can avoid being targeted by base turrets by hiding in certain areas of the enemy base.
- Boosting upwards into a grounded enemy mech instantly kills them and counts as a crushing kill.
- Players currently cannot test drive the same mech twice.
- Vehicles are invisible on low graphics settings.
- Getting hit in the front with an EOC volley results in a rear hit marker.
- Players are receiving a temporary green screen when they join a match.
- The Explosive Munitions internal is not increasing the damage of explosive primary weapons.
- Mech names containing special characters are not saved properly.
- Heavy mechs are getting stuck in small tunnel leading to the Anti-Air Turret on Bazaar.
- Holograms placed by heavy mechs are always shown in turret mode.
- Various visual bugs appear when mixing body parts on medium mechs.
- Statistics in the Optimization menu are not shown consistently across multiple languages.
- Mechs other than the CR-T recruit can be loaded into the tutorial.
- Zooming in with the Sabot Rifle while hovering causes camera issues.
- The control ring in Missile Assault is not visible at the middle silo on the Bazaar map.
- Deployed Shield items are not visible at long distances.
- The user interface is not scaling properly for large resolutions.
- Players are able to get outside the map boundary on the Origin map.
- The displayed duration for Hawken Credits/XP boosts is appearing incorrectly for some players.
- Certain purchased trial mechs appear in the garage with missing parts.
- Making changes to the field of view while zoomed in with the Sabot Rifle causes the setting to be saved, but no change to the field of view is made.
- Certain environmental pieces on the ground of the Uptown map can block mech movement.
- Grenades fired from the Grenade Launcher can clip through the ground.
- Mechs can clip through roof of tunnel on the Origin map.
- Mechs can clip through poles on the Prosk map.
- Heavy mechs are getting caught on short wall leading to the Anti-Air turret on the Origin map.
- Players can be killed in the tutorial, blocking continued progress.
- Offensive items cannot be detonated using the Offensive Item key. Players must press the Use Item key to detonate items.
- Hawken Credit/XP boosts purchased in a match do not apply at the end of the match unless the player dies and respawns.
- The special ability icon in your mech may show the countdown timer instead. If you encounter this issue, please contact our Support team.
- Players can set focus points outside the map.
- The number keys in the Keybindings menu are spelled out, instead of showing a numerical value.
- Players that join a match and encounter no "Ready-up" screen have voice chat disabled until they spawn into the match.
- Various text throughout the Main Menu and Garage appears un-localized.
- In the "Your Mechs" list, the expiration date for test-drive mechs is listed as one day earlier than it is in the Mech Shop.
- Forcing the "Keep Video Settings?" window to close by hitting the ESC key or dying in game will apply the changes selected, but not display the changes in the Video Settings menu.
- Pressing the ESC button during the walkthrough closes all background menus, blocking the player from completing it.
- A player in the staging area of a match cannot voice chat with teammates currently spawned in the match.
- Mechs collide with invisible objects on the Bazaar map.
- Hawken Credit and XP Boosts are not stacking additively, overwriting current boost durations instead. If you're affected by this bug, please contact our Support Team.
- Connecting some third-party controllers causes the mech to spin counter-clockwise until disconnected.
- Players who have left a match before it ends will still appear in the postgame Honors screen.
- A sign on the Prosk map can be clipped through.
- When a player opens an internal slot menu with no selected item after opening another item menu, items from the previous menu can be equipped in internal slots.
- Optimize menu stat values are cosmetically incorrect for some non-English languages.
- The Heat Cannon does not produce an explosion if a charged shot is fired too close to an object or surface.
- The Anti-Air Turret sometimes doesn't show its firing animation.
- Some Closed Beta statistics have carried over to player profiles in-game.
- The Settings menu does not update selections appropriately after booting the game in specific resolutions and changing to a different resolution.
- The Training Drone in the tutorial can be added as a friend via the scoreboard.
- The Favorite Item statistic may show the incorrect item.
- Players are not taught how to perform a 180 turn in the tutorial. It's SHIFT+Down or SHIFT+S.
- When pressing ESC during gameplay and attempting to use voice chat, players cannot hear each other.
- Accounts can get into a permanent state where the PayPal window does not open when attempting to buy Meteor Credits.
- If a player clicks Add Credits from the main menu just after following the link to verify their email address, they are erroneously shown as signed out.
- If a player using Internet Explorer cancels the PayPal box and attempts to reselect PayPal to pay, they are unable to enter zip code information, blocking them from completing the purchase.
- The top navigation bar does not display on top of the forums in Internet Explorer.
- Internet Explorer users are unable to create topics or reply to forum posts as the main body of the post is unselectable.
- The Friends List and Message icons may appear grayed out due to our server for those features acting up. Restarting the client is a temporary workaround.
- Your account may not immediately display XP and HC earned from your last match due to database slowness.
- Advanced Video Options (including the Film Grain toggle) are not available in this initial build. They will return in the near future.
Edited by [HWK]ZamboniChaos, September 11 2013 - 04:19 PM.

 

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