HAWKEN servers are up and our latest minor update is live!
Forgot Password? SUPPORT REDEEM CODE

Jump to content


Services Maintenance: 9/20/13 12:00 AM PT (GMT-7)


  • Please log in to reply
157 replies to this topic

#1 [HWK]ZamboniChaos

[HWK]ZamboniChaos

    Community Manager

  • Meteor Entertainment
  • 990 posts
  • LocationCruise Ship, Stern

Posted September 19 2013 - 11:00 PM

Due to continuing issues with connectivity, HAWKEN services will be taken down for maintenance on Friday, September 20 until 5:00 PM PDT.

We apologize for the inconvenience, and we appreciate your patience as we work on solving this problem.

***UPDATE***

We have an update for you pilots!

In this recent hotfix, we introduced new matchmaking logic to improve matchmaking and lead to more balanced games. These improvements ended up placing a much heavier load on the matchmaking platform than was originally seen, which caused the matchmaker to have intermittent failures.

At 12:00 PM PT we will be restarting all game servers and initiating a rollback on these recent matchmaking improvements. No progress will be lost and all other changes implemented in the hotfix will remain. We will only be removing the changes to matchmaking in order to correct the issues causing the heavy strain.

Our maintenance is still scheduled to end at 5:00 PM.

***UPDATE 2***

The rollback has been completed and servers are once again available. We are continuing to monitor the situation, and will take action if more issues occur.

Pour yourself a drink, I'll sing you a song.


@ZamboniChaos


#2 OdinTheWise

OdinTheWise

    Advanced Member

  • Full Members
  • PipPipPip
  • 2,596 posts
  • Locationsomewhere beyond time and space (-5 GMT)

Posted September 19 2013 - 11:00 PM

Gives me the chance to play with plasti-dipping my car and home work

Edited by OdinTheWise, September 19 2013 - 11:02 PM.

because bow ties are cool


#3 FenixStryk

FenixStryk

    Advanced Member

  • Full Members
  • PipPipPip
  • 798 posts
  • LocationUS-East

Posted September 19 2013 - 11:02 PM

At least I'm logged in this time.

It was fun while it lasted.


#4 LeVoidDragon

LeVoidDragon

    Advanced Member

  • Members
  • PipPipPip
  • 30 posts
  • LocationOutside of Creation

Posted September 19 2013 - 11:02 PM

i was just in a game where the matchmaking put me on a winning team that already had 6 players, that's a big glitch if i ever saw one.

#5 SS396

SS396

    Kernel Panic

  • Full Members
  • PipPipPip
  • 2,258 posts
  • LocationEarth

Posted September 19 2013 - 11:05 PM

17 more hours of "maintenance".  I hope you got 10 gallons of starbucks on tap and maybe a few iv bags full of redbull for a bit later on.
# while true; do echo "Post"; done

#6 LeVoidDragon

LeVoidDragon

    Advanced Member

  • Members
  • PipPipPip
  • 30 posts
  • LocationOutside of Creation

Posted September 19 2013 - 11:05 PM

also, just a quick question, but how does this affect the people who have activated their 7 day xp boosts?

#7 davek1979

davek1979

    Advanced Member

  • Full Members
  • PipPipPip
  • 1,146 posts
  • LocationAt the table, eating Cupcakes for breakfast...

Posted September 19 2013 - 11:07 PM

Hey who said we were being patient ? :D
"Mega-damage is systematically dismantling this game." - waftycrank. QFT. (http://community.pla...er/#entry224885)
[font=play, helvetica, arial, sans-serif]If we spread out, we die.[/font]
[font=play, helvetica, arial, sans-serif]If we stick together, we die together. (in memory of f_error, gone, but not forgotten)[/font]

#8 Ker4u

Ker4u

    Advanced Member

  • Full Members
  • PipPipPip
  • 1,341 posts
  • LocationLocation Location

Posted September 19 2013 - 11:16 PM

amazing job guys, keep it up

- lok'tar ogar -


#9 PartyTime

PartyTime

    Advanced Member

  • Members
  • PipPipPip
  • 250 posts
  • Locationeast coast north america

Posted September 19 2013 - 11:16 PM

17 hours to fix a connectivity bug? LOL. do you have to recompile the whole database?

Edited by PartyTime, September 19 2013 - 11:17 PM.


#10 nokari

nokari

    Advanced Member

  • Full Members
  • PipPipPip
  • 2,557 posts
  • LocationSan Francisco

Posted September 19 2013 - 11:32 PM

View PostLeVoidDragon, on September 19 2013 - 11:05 PM, said:

also, just a quick question, but how does this affect the people who have activated their 7 day xp boosts?

The usual way it works is that as soon as you activate a boost it counts non-stop until X number of days after it started regardless of any service outages. There's no stoppage time because it's not tied to server up-time. So I would expect in this case it wouldn't be any different.

Posted Image


#11 LeVoidDragon

LeVoidDragon

    Advanced Member

  • Members
  • PipPipPip
  • 30 posts
  • LocationOutside of Creation

Posted September 19 2013 - 11:34 PM

View Postnokari, on September 19 2013 - 11:32 PM, said:

View PostLeVoidDragon, on September 19 2013 - 11:05 PM, said:

also, just a quick question, but how does this affect the people who have activated their 7 day xp boosts?

The usual way it works is that as soon as you activate a boost it counts non-stop until X number of days after it started regardless of any service outages. There's no stoppage time because it's not tied to server up-time. So I would expect in this case it wouldn't be any different.

well that's saddening. thanks for the heads up.

#12 SystemX

SystemX

    Advanced Member

  • Members
  • PipPipPip
  • 95 posts
  • LocationAustin

Posted September 20 2013 - 01:59 AM

Good luck to you ladies and gents at ADH, I know how long "crunch" nights can be. Get some rest some time in between all the stress.

Edited by SystemX, September 20 2013 - 01:59 AM.

Character Artist
http://www.zackw.com

#13 palad1ne

palad1ne

    Advanced Member

  • Members
  • PipPipPip
  • 1,098 posts
  • Locationuninstalled

Posted September 20 2013 - 02:23 AM

How good i redeemed my XP Bonus from the Playtest already :( . 2 days lost.

#14 TheVulong

TheVulong

    Advanced Member

  • Full Members
  • PipPipPip
  • 3,797 posts
  • LocationRussia

Posted September 20 2013 - 03:03 AM

It took you 7 hours to deploy 60mb of content and now you need another 24 to make it work properly? I think someone doesn't do his job very well..

Seriously, Adhesive, if you want Hawken to become popular after the official release you should stop giving people constant delays and "we're working on it" excuses.

Edited by TheVulong, September 20 2013 - 03:14 AM.

Posted Image


#15 MCX_TheRockMachine

MCX_TheRockMachine

    Member

  • Full Members
  • PipPip
  • 26 posts
  • LocationOklahoma

Posted September 20 2013 - 03:12 AM

Posted Image

#16 WastingTime

WastingTime

    Advanced Member

  • Full Members
  • PipPipPip
  • 116 posts

Posted September 20 2013 - 03:18 AM

Thanks guys :-)

#17 gabry90

gabry90

    Member

  • Members
  • PipPip
  • 20 posts

Posted September 20 2013 - 03:39 AM

if for every patch we have to wait 2 days of this step where we go from here? then why to 60MB update it takes 7 hours? And 'unacceptable any time I'm lost.

#18 Xavious666

Xavious666

    Newbie

  • Members
  • Pip
  • 2 posts

Posted September 20 2013 - 04:25 AM

How about everyone stop bitching and do something else for a bit, if you think you are better at the UDK or server infrastructure then maybe you should have a go, unforeseen things happen and cant be helped. :)

#19 Blentech_Blender

Blentech_Blender

    Advanced Member

  • Members
  • PipPipPip
  • 57 posts
  • LocationCentre du Québec

Posted September 20 2013 - 04:29 AM

Are you guy's at meteor using a Microsoft SQL Database for Hawken????
It's Hawken smoke don't breathe this.

#20 davek1979

davek1979

    Advanced Member

  • Full Members
  • PipPipPip
  • 1,146 posts
  • LocationAt the table, eating Cupcakes for breakfast...

Posted September 20 2013 - 04:30 AM

View PostXavious666, on September 20 2013 - 04:25 AM, said:

How about everyone stop bitching and do something else for a bit, if you think you are better at the UDK or server infrastructure then maybe you should have a go, unforeseen things happen and cant be helped. :)
Posted Image
"Mega-damage is systematically dismantling this game." - waftycrank. QFT. (http://community.pla...er/#entry224885)
[font=play, helvetica, arial, sans-serif]If we spread out, we die.[/font]
[font=play, helvetica, arial, sans-serif]If we stick together, we die together. (in memory of f_error, gone, but not forgotten)[/font]




1 user(s) are reading this topic

0 members, 1 guests, 0 anonymous users