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"The Meteor Server is Unreachable"

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#1 Hollow_Knight

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Posted December 14 2012 - 10:37 AM

I keep getting this message when the game starts, The launcher seems to log in fine, but when it tries to synchronise in the actual application it returns: "The meteor server is unreachable"

I've been having this problem since the original matchmaking fix (the one that broke everything), I assumed it was just an issue caused by that, but since then everyone else seems to be getting on fine.

Has anyone discovered a fix for this, or can point me in the direction of one?

#2 Eiszvy

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Posted December 14 2012 - 10:52 AM

Unfortunately, I have yet to see a fix for this. It is just one of those random chance errors that still needs to get patched. Sometimes it'll also occur if you exit a match at the last minute, or earlier..So far I have only seen it once, but it never really bugged me lol I just assumed my connection was craping out.
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#3 Hollow_Knight

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Posted December 14 2012 - 11:06 AM

In your case it sounds like a transient thing.  With me it happens every time, it's not just a random glitch.  I suspect it it something on my end, but I've gone through all the usual changes (UAC, Firewall exceptions, re-installs, compatibility mode) and nothing seems to work.

#4 Valefor

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Posted December 14 2012 - 11:27 AM

Same, happens to me all the time. Cant play anymore :c

#5 _Arkhaix

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Posted December 14 2012 - 11:46 AM

Hollow_Knight, Valefor, can you two try it now and report back?

#6 NZXT_NightRaven

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Posted December 14 2012 - 11:55 AM

it's been happening to me for the past 5 hours ; ( still can't get around it.
Lv 5 Bruiser "The Shredder"
Lv 5 Rocketier "The Black Dog"
Lv 5 Brawler "The Blood Brawler"
Lv 2 Reaper "The Black Reaper"
Lv 2 Raider "The Buster Bunker"

#7 _Arkhaix

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Posted December 14 2012 - 11:59 AM

Can you let me know if it's working for you now, NightRaven?

#8 Hollow_Knight

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Posted December 14 2012 - 12:12 PM

Ok, it appears to be working now.  Thanks Arkhaix!!

Just out of curiosity, what was the problem?

#9 Valefor

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Posted December 14 2012 - 01:48 PM

Fixed here too... Great work sir.

Yeah, im curious too.

#10 Scapes

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Posted December 14 2012 - 01:56 PM

Here's the cause: http://community.pla..._60#entry125123

We're about to patch this bug out too.
"Nothing reveals humanity so well as the games it plays."

#11 _Arkhaix

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Posted December 14 2012 - 02:37 PM

View PostHollow_Knight, on December 14 2012 - 12:12 PM, said:


Ok, it appears to be working now.  Thanks Arkhaix!!

Just out of curiosity, what was the problem?


It was caused by using the ", {, or [ characters in your mech's name.  We have deployed a back-end fix for this, so it should now be fixed for everyone, and you don't need to rename any of your mechs. I had manually renamed your mech to verify that that was the problem and that our fix would work.  You should be able to safely rename it back.  I believe with yours I had changed the double quotes to single quotes.

http://community.pla..._60#entry125123
http://community.pla...0-pm-pst-gmt-8/

#12 Hollow_Knight

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Posted December 14 2012 - 05:00 PM

Well that's kind of random :)

Glad you've fixed it, thanks again!

#13 Spotopolis

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Posted December 14 2012 - 08:58 PM

I still haven't been able to play once since this beta was released. I have never once been able to connect to the server. Every time I log in, I have the starting point to distribute and the only thing I can to is the training lvl. I cant even make it through the tutorial. All the menu options but the garage are not working, and the XP and MP(?) at the top left, when I click on them act like unlockables. I have the latest patch. No firewall, No antivirus and still nothing. This is getting to be frustrating.

Edited by Spotopolis, December 14 2012 - 08:59 PM.


#14 Scapes

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Posted December 15 2012 - 07:45 AM

View PostSpotopolis, on December 14 2012 - 08:58 PM, said:

I still haven't been able to play once since this beta was released.

Please contact our Support for assistance: https://playhawken.zendesk.com/
"Nothing reveals humanity so well as the games it plays."

#15 HUNSzalage

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Posted December 20 2012 - 10:32 AM

Hi Guys!

I have the same message too:(

I hope you can make it:)

#16 DroneX

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Posted December 21 2012 - 09:55 AM

have the same problem with "the meteor server is unreachable" i wrote to support and nobody repet...

#17 Ashmaestro

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Posted December 24 2012 - 07:02 AM

I'm also having this problem. Pls help me. It keeps saying " The Meteor Server is Unreachable " !!!

#18 AAronScout

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Posted December 31 2012 - 02:25 AM

help i cant connect to any game the only thing i can play with is the tutorial area cause when i try to search for game modes it says "no games found"
and i also keep getting the "meteor server is unreachable"

#19 ancientstrings2236

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Posted January 25 2013 - 05:25 AM

The same issue, I was having problems with the launcher and now that is fixed, it fetches my account info but it will now sync. <_< I've been trying for the last hour. maybe their fixing on some bugs?

#20 LukasMSM

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Posted January 26 2013 - 03:16 AM

OU :( I have the same problem now.  I have succefully login but after I have on the screen syncing acount and after "meteor server is not unreachable" Please help:(





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