
Hello Everyone!
As of now we are still on target to provide our next update to you the first week of December. The studio put the finishing touches on the build Friday and handed it off to the Seattle team for the final rounds of testing! As a studio we now turn our heads back to development, but will still address any must-fix issues that surface during the final weeks of testing. We should have more information to share about what's coming soon, but you all already know a new map will be making its appearance and we will have some seasonal fun available as well.
The larger topic this week touches on Pilot Rating (sometimes referred to as MMR) which continues to be a hot debate. There is sometimes a misconception that this value is completely discarded and that's simply not true. What we have is a situation where user population, server regions, latency, pilot skill, pilot rank, available game modes and more must all be considered when attempting to achieve balance matches for our players. It’s very important to note that we don’t use Pilot Rating nor Pilot Level on their own when finding matches for players, but rather a combination of the two. We completely understand that playing in balanced matches is important for HAWKEN, and we don’t want to give the impression that we feel Pilot Rating or Pilot Level can somehow magically determine a completely balanced match. We were working on an improved system that would become even more accurate by taking more of the conditions mentioned above into account, but that had to be put on hold in order to work on latency, server performance and other more pressing network needs. Yup… priorities. In summary, we consider both Pilot Rating and Pilot Level when matchmaking and when balancing teams. Pilot Rating is used far more than it may appear on the surface.
On the subject of network performance, we made some changes with this upcoming patch which should hopefully improve the latency spikes you may see during gameplay. This doesn't mean that every problem will disappear, but we are continuing our investigation and will actively work on the issue as it's not something simple. It does however remain one of our very highest priorities. We also have a dedicated team working on improving other online systems which may on occasion negatively impact the performance of the game for a brief amount of time. Some great changes are being made to how data is managed and we are doing everything we can to ensure the user experience is as good as it can possibly be. We are not at all satisfied with its current state and want to make sure that’s clear to all of you.
We continue to thank you for the continued support and be sure to check back again soon for another weekly update!
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