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Crashing to desktop


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#1 Harbltron

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Posted October 27 2012 - 07:47 PM

  • Bug: Crashes me to desktop
  • Cause: Joining a game or playing a game
  • Reproduction: if joining a game and loading the map alone doesn't crash me to desktop, playing for more than 5-10 minutes will crash me to desktop, sometimes with a texture/memory error window and sometimes without.
  • Severity: 5

    System specifications: Intel Core i7 950, sabretooth x58 motherboard, ATI Radeon HD 5700
    Series GPU

#2 Irongut

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Posted October 27 2012 - 10:46 PM

View PostHarbltron, on October 27 2012 - 07:47 PM, said:

System specifications: Intel Core i7 950, sabretooth x58 motherboard, ATI Radeon HD 5700 Series GPU

I think that card has 1GB video RAM. Have you tried reducing the Graphics Quality and Texture Detail settings?

Initially I had a lot of CTDs with a 1GB nVidia card, usually with the texture memory error message. Once I reduced the Texture Detail to Low and the Graphics Quality to Medium they went away.

#3 TigerWild

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Posted October 28 2012 - 07:03 AM

I decided not to generate a new line thread as I have an even that is very similar.

  • Bug: End of match (missile type) Game crashes, but NOT to desktop.
  • Cause: It should show the end game scenario where base is destroyed, instead causes what appears as lock-up of game. It does this without actually showing the missile flying into the other base, instead the screen just locks up (audio also). I have waited as long as 5 minutes to test if recovery is automatic. No time out occured.
  • Reproduction: The bug occurred 10 out of 10 attempts to reproduce. By this I mean that when it goes to show the endgame scenario, IF it locks up, the only way to recover is this way (see below). The lock up does not occur every time. I have only had it occur 5 times in 30 games or so.
  • Severity: 4
Temporary fix is to ctrl+alt+del out of the game and then use alt+tab to return, at this point it will display that you lost connection to the game server. If you then browse all games and log back into the server your fight stats will display but you will not receive ANY of the score, credit or experience to your stats.

EDIT: Forgot to mention my gaming setup... 1900x1200 4x antialiased on my:
OS:Windows 7 R2 x64 Ultimate
MB:    ASRock Fatal1ty P67 PROFESSIONAL (B3) LGA 1155 Intel P67
CPU:   Intel Core i7-2600K
Mem:   32GB GSkill memory @ cl 9-9-9-24 DDR3 (PC3-1333)
Video: 2x MSI N570GTX Twin Frozr III PE/OC GeForce GTX 570 (for 3 monitor-display)
       3 monitors @ 27.5 inches (1900x1200)
Audio: SoundBlaster X-FiNIC:   Intel Gigabit CT PCI-Express NIC
Power: SPARKLE COMPUTER (GW-EPS1250DA) 1250W
Case:  Fractal Design Define XL Titanium Grey ATX Full Tower Silent PC Computer Case
Radiator: 2xSwiftech MCR320-QP Quiet Power Water&Coolant radiators
Fans:  7 Scythe GentleTyphoon D1225C12B3AP-13 120mm Case Fans

Discs/Arrays:
-------------
OS Disk:(SSD-RAM [RAID00+RAID00]) 64GB total, 2x ANS-9010 32GB of RAM on (Intel ICH11R+Built in Raid Controller chip of ANS9010)     50,000 IOPs !!!!
    (707.6MB/s-R, 586.5MB/s-W) (burst 3073MB/s-R, 2600MB/s-W) (IOs/sec burst random=49171, @ random 4k=17,917)
PriStor:(Discs [RAID5]) 3TBx8-Seagate ST31500341AS on ARC-1880ix-12 wBBU (as 1 solid 21 TB GPT drive)
    (563.7MB/s-R, 468.6MB/s-W) (burst 884MB/s-R, 762MB/s-W)  minimum sustained!
BackupRestoration OS:(Discs [RAID5]) 320GBx4-Western Digital WD3200BUDT on ARC-1880ix-12
    (287.5MB/s-R, 293.3MB/s-W) (burst 490MB/s-R, 725MB/s-W)

Edited by TigerWild, October 28 2012 - 07:10 AM.


#4 Harbltron

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Posted October 28 2012 - 02:23 PM

View PostIrongut, on October 27 2012 - 10:46 PM, said:

View PostHarbltron, on October 27 2012 - 07:47 PM, said:

System specifications: Intel Core i7 950, sabretooth x58 motherboard, ATI Radeon HD 5700 Series GPU

I think that card has 1GB video RAM. Have you tried reducing the Graphics Quality and Texture Detail settings?

Initially I had a lot of CTDs with a 1GB nVidia card, usually with the texture memory error message. Once I reduced the Texture Detail to Low and the Graphics Quality to Medium they went away.

Texture detail makes little to no difference, lowering the the overall graphics actually seems to make it crash more regularly... I'm sorry to say that this looks like a memory leak. I can run Witcher 2 at ultra for hours, Hawken should simply not have such a problem running on my system.

#5 Irongut

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Posted October 28 2012 - 02:31 PM

View PostHarbltron, on October 28 2012 - 02:23 PM, said:

Texture detail makes little to no difference, lowering the the overall graphics actually seems to make it crash more regularly... I'm sorry to say that this looks like a memory leak. I can run Witcher 2 at ultra for hours, Hawken should simply not have such a problem running on my system.

Shame it didn't help, the game is fun.

I agree Hawken does seem to need more resources than it should. I was surprised at having to set the graphics settings so low on my own rig, it can handle High or Medium settings on most games. Hopefuly the engine will be tuned over the coming weeks so it's more efficient by open beta.

#6 DinkMeeker

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Posted October 28 2012 - 04:57 PM

Having same problems, but as i'm seeing this it's map dependant. Andromeda and Missle work fine but all others crash after a few minutes. Game also crashes when map is reloaded after match is finished. Same performance results if i have the game on highest resolution and textures or lowest, background programs (netflix on 2nd monitor, skype) or none. Running geforce GTX 560 Ti with Intel core i7 2700k and 16 Gb of RAM.




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