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Can't Download Hawken Beta?


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#1 xELITEx

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Posted October 25 2012 - 03:18 PM

This might be a stupid question, but I can't download the beta. It claims I don't have access and I was in Alpha 2 (which was really fun!). I've uninstalled Alpha 2, but I still can't download. Help would be really apreciated asap.

#2 RexSplode

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Posted October 25 2012 - 03:21 PM

I think I have the same problem. I received an e-mail telling me I'm in the closed beta with a link where to download, but after logging in with the e-mail address the beta notice was sent to it says "Closed Beta Credentials Needed." There was no code in the e-mail. Anyone else? Was I sent an e-mail by mistake (which would really suck) or has my account not unlocked yet or something?

#3 xELITEx

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Posted October 25 2012 - 03:22 PM

Ok, looks like I need to look around more. It's been said that using Chrome is the fix. I was just using IE9. I thought I was just going to have to play another beta!

Edited by xELITEx, October 25 2012 - 03:23 PM.


#4 MerryAgony

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Posted October 25 2012 - 03:25 PM

I show both of you have been flagged for beta access. Would you please submit a support ticket with the OS/browser you are using, the specific error you are receiving and where in the process you are receiving the error?

This will help us chase this down from our side.

Thanks!

#5 RexSplode

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Posted October 25 2012 - 03:27 PM

Fixed. After reading the other post on this problem I tried the beta page on Safari and it showed up fine. I was using IE 9 before when it wouldn't show the download link. Downloading now, can't wait to play!

#6 MrWillson3266

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Posted October 26 2012 - 06:23 AM

when ever i try to start it it says i cannot download metafiles. can anyone help with that?

#7 MerryAgony

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Posted October 26 2012 - 06:27 AM

We are busy chasing down the metafiles error. Stay tuned......




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