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New Strange Login Issue (Error: 179F98A)
#1
Posted February 21 2014 - 03:32 PM
So this is the weirdest login bug I have had before and I'm wondering if it is because of something being corrupted on the server's end with regards to my account.
A couple days ago I had just finished a TDM match and during the post-syncing for the stats the server gave me an unable to sync error. So I restarted the game client and after I put in my login credentials everything appears to be fine, I can see:
"Logging In"
"Syncing Account"
"Chat Online" (I see my currently online friends as well as a friend request and even a party invite - so it looks like I appear online to other people)
Then suddenly this error pops up:
"Title: Syncing Account Failed
Error: 179F98A
The Meteor server is unreachable"
With this message displayed I can see the chat constantly connecting then disconnecting.
Now the following is where the mystery deepens. I decided to put the login credentials for my smurf account and it actually logged in fine. I would think that rules out any game client, pc or network issues on my end?
Furthermore, if I put my smurf account login details straight after I get the error for my main account (so without restarting the client) then some of the things from my main account transfer over to my smurf account (My HC boost, friend request as well as mechs and their loadouts (I get a test drive error if i try to enter a match with them though).
I have not found a single instance of someone reporting this error code (179F98A) before so it looks to be something new?
#2
Posted February 21 2014 - 03:45 PM
#3
Posted February 21 2014 - 03:51 PM
#4
Posted February 21 2014 - 08:43 PM
#5
Posted March 16 2014 - 03:29 PM
#6
Posted March 16 2014 - 05:35 PM
How many service awards did you have when the error started?
When you create a support ticket mention this error and that you believe it is the achievement bug causing the login issue. You will then need to attach a dev log so that they can send it over to the engineering department.
These are the steps they gave me:
Quote
Follow the steps below to enable logging. When you have done this, go ahead and attempt to connect a few more time and send me the Launch.log files located in \Documents\My Games\Hawken\HawkenGame\Logs\.
- Go to \Documents\My Games\Hawken\HawkenGame\Config\
 
- Create a copy the HawkenEngine.ini and name it something else like HawkenEngine.ini.bkup
 
- Open HawkenEngine.ini and search for Suppress=DevStorm and Suppress=DevTracking
 
- Add a pound (#) next to "Suppress" like so:
Suppress=DevStorm
Suppress=DevMatchmaking
Suppress=DevTracking
#Suppress=DevStorm
Suppress=DevMatchmaking
#Suppress=DevTracking
- Click File>Save As
 
- Change the File name to HawkenEngine.ini
 
- Set Save as type to (.)
 
- Change Encoding from ANSI to Unicode
 
- Click Save
Edited by Luminescent, March 16 2014 - 05:41 PM.
#7
Posted March 17 2014 - 01:13 PM
#8
Posted March 17 2014 - 02:28 PM
The above steps won't fix the problem, you need to give the "Launch.log" to support so they can send it off to the engineering department (so that they can fix it)
#9
Posted March 21 2014 - 01:16 PM
 Luminescent, on March 17 2014 - 02:28 PM, said:
Luminescent, on March 17 2014 - 02:28 PM, said:
The above steps won't fix the problem, you need to give the "Launch.log" to support so they can send it off to the engineering department (so that they can fix it)
 uploading launch.log into ticket... hope they'll see it
  uploading launch.log into ticket... hope they'll see it
					
					#10
Posted March 25 2014 - 11:38 AM
#11
Posted March 25 2014 - 03:03 PM
#12
Posted March 27 2014 - 10:15 AM

Edit: My other old account from before I took a very long break seems to be working without problems.
Thinking of it I had syncing problems before the patch today, too. Just when I completed the coop victory award with my berserker, but I thought it's connected to the upcoming update and I just logged off in the hope of it fixing itself after the patch.
Edited by Sorroritas, March 27 2014 - 03:38 PM.
I am the bane of His foes and the woes of the treacherous.
I am the end.
#13
Posted March 27 2014 - 10:29 PM
#14
Posted March 28 2014 - 12:16 AM
Due to the nature of the bug if you are still desperate to play you can create another account (or log into one of your others if you have one) in order to access the game.
#15
Posted March 28 2014 - 01:21 AM

Bugger, I was only missing like 20 to get all the 467.
Gotta catch 'em all...
I am the bane of His foes and the woes of the treacherous.
I am the end.
#16
Posted March 28 2014 - 01:30 AM
Interestingly, it was only when i started intentionally trying to get the achievements that the error also hit (I too was in excess of 400)
#17
Posted March 28 2014 - 02:44 AM
After getting all the mech coop survivalist awards I was going for mech coop victory awards.
(Strange enough if you got the survivalist award "winning coop match without dying" you don't get the victory award "winning coop match")
The last ones were in this order: assault, crt, scout, infiltrator, berserker.
After I got the berserker co-op victory award (white fist on black screen) it failed to sync and I couldn't login anymore.
Maybe it's not service awards in general but emblem service awards that are causing problems.
Edit: The only emblem service award I was missing was the "Fail...Safe?" one.
Edited by Sorroritas, March 28 2014 - 02:45 AM.
I am the bane of His foes and the woes of the treacherous.
I am the end.
#18
Posted March 28 2014 - 02:52 AM
#19
Posted March 28 2014 - 03:50 AM
I am the bane of His foes and the woes of the treacherous.
I am the end.
#20
Posted March 31 2014 - 01:14 AM
"Login failed.
Error: 51C58D8A
Online Service Unavailable
all up and running."
messages sometimes.
Anyone else with the syncing account problems got that too?
I am the bane of His foes and the woes of the treacherous.
I am the end.
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