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Oceanic and Asian servers - Help us!


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#1 Aims

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Posted March 13 2013 - 08:55 PM

As I have said previously, there are a lot of great things happening currently and the last patch was great step in the right direction for the game.

However I still can't help but feel like our corner (half) of the world is kind of being screwed around - the recent patch combined both oceana with south and even north asian servers which has obviously been a confusing process for many of our players.

This would not be so much a problem except that for some reason, each 'area' (listed with within the Oceana filter) only has a limited number of gametypes available at any time and us players are unable to create new lobbies.

For example, just after the patch was released, the 'oceana' sub-bracket was given a lobby for MA, Seige, TDM and DM, whilst Asia north and south were only given DM and possibly TDM.

It seems now that the system has cycled somewhat and given the full range of lobbies to Asia north and south whilst leaving the oceana sub-bracket only with MA for the last 2 days.
___

Is there any reason for why all sub-brackets within the Oceanic filter can not be offered the full range of 4 lobbies for the 4 gametypes? If there is some logical reason for this, can we PLEASE have the ability to create our own lobbies?

There have been complaints in game from both Asian and Australian/NZ players about this since the patch and it is forcing many of us to either play with high ping or not play at all.

Edited by Aims, March 13 2013 - 09:11 PM.


#2 bison_rr

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Posted March 13 2013 - 10:09 PM

Just a quick glance through the US & UK servers makes me think that we're definitely getting shafted. Well over 10 games going during peak times, even around the same during off peak. But Oceanic servers? I found 2 last night, both empty.

Obviously Hawken isn't that big on this side of the world, otherwise I have a feeling we wouldn't be complaining. Until more people start playing I'm afraid things aren't going to change, which is upsetting considering it may only drive away what little Oceanic playerbase there is.

Also while I'm on board with the idea of a rated matchmaking system, unfortunately I don't think it works all that well given the amount of players. Last night I managed to up my rating by a few hundred, only to find all the servers in my bracket were empty. There is really no incentive to do well if you're not going to be able to find any games the more your rating increases.

Edited by bison_rr, March 13 2013 - 10:13 PM.


#3 Aims

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Posted March 13 2013 - 10:16 PM

I know we obviously don't have as many players as other regions but the problems I am talking about are obviously effecting both Asian regions as well, along with the fact that I have approx. 10 players on my friends list alone online each night and complaining that we can't even start our own lobby to play in?

The player base size will take longer to remedy but issues like the ones I am talking about are seemingly straightforward and are preventing the still reasonable number of players who WANT to play from playing in our own region, even when we can see there are enough players online to start up a TDM or Seige lobby for example.

Edited by Aims, March 13 2013 - 10:34 PM.


#4 GN010

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Posted March 13 2013 - 10:53 PM

more "Marketing" is needed, that's all.
public enum MECHS {
SHARPSHOOTER_LV25, REAPER_LV25, SCOUT_LV25, BRUISER_LV25, BRUISER_LV25, ROCKETEER_LV25, CRT_RECRUIT_LV20,
BRAWLER_LV1, GRENADIER_LV11
};//GN010 current mechs, plays @ us-west servers but located in gmt+8. @author gn010 @since 12/2012

#5 Omega22

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Posted March 13 2013 - 10:53 PM

hEY aIMS, Lets not forget the Ping Issue lol... my worst nightmare on Hawken

I see DeaD HawkeN PilotS and they all are  NooBS !


#6 quicksilver7

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Posted March 13 2013 - 11:44 PM

Agreed. With this new server browser, most of my friends have either quit playing the game or have not enjoyed it as much. Which is ironic because the patch was supposed to make things better. I was somewhat relieved to find Siege games in both North and South Asia yesterday. Thought i was dreaming at first.

All these restrictions will only shrink the game population even smaller before it goes live.. Be warned.

#7 abe_oddworld

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Posted March 14 2013 - 01:08 AM

I can honestly say, since the dissapearing TDM/DM lobbies and now the seige server vanishing in oceanic (leaving us with just one local server - missle assault), I have not played. I find it infuriating that the dev's consider asia-south/north as "local" to us... with pings well over 300 (the last time I joined an asia-south TDM - my ping sat at 440 the whole match), the US West servers have lower pings and even this is unplayable for some. The fact that I can't even sit in an empty lobby in the hope that enough local players come along is just going to turn people off the game even more (it has for me, and I played US servers when there was no other option for local players). Who knows what new players will think when they install the game, select "quick match" only to be told repeatedly that not one "quickmatch" can be found (presuming the default for an oceanic player is the "oceania" region).

Atleast allow us the option to sit in an empty lobby via the server browser - this way we could encourage other local players to join. When I try recommending this game to others, its a hard sell when I am forced to admit that while it used to be relatively easy to find a match each night, its now no longer possible. I am just wondering what the reason behind this decision was, i can understand the devs wanting to make matches faster, it just amazes me that there isnt even an option to lobby sit on atleast ONE game of each mode via the server browser.

please dev's... put back atleast one game lobby of each mode for AU/NZ and asia-south/north, even if you keep this "oceania" region stuff

OR give us the chance to create a local lobby!
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#8 Grogovich

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Posted March 14 2013 - 02:03 AM

The same here. A week ago after the patch I paid for 2x XP, and on the first two nights played some awesome siege matches. During the second half of the week the dm / tdm Oceania servers were missing, preventing us from starting a smaller server then progressing to siege later. I have also tried to start a siege myself, waiting for 1+ hours, getting 2 or 3 but never 4.

we require one server of each type so that we can grow the game on and off peak. Without the feeder dm/tdm servers we can't even get the players on peak.

#9 aToastfan

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Posted March 14 2013 - 02:52 AM

I find this to be an interesting side effect of the server browser, especially for a smaller in-game population like ours (myself being in Oceania, but I've seen similar in the Asia-North/South servers) is that during peak times there's one full game, and it's difficult to get into.

It's as if people see the one full server and go, "Oh well, no point in trying to start a new server, all the players are in that one!"

Which probably isn't always the case, but I know I've done that and just defaulted to my standard fall back on US-West, I'm getting pretty good at playing in 200 ping :P.

I remember before server browsers, you could do an oceanic matchmaking any time in the evening and BAM there you go, Oceanic TDM, or Siege, or MA. It's almost as if the server browser has lead to a drop in the Oceanic (and Asia?) communities, simply because instead of the number of active players being a mystery, it's all displayed in the browser, and oh look they're all in one server, and who wants to wait around in an empty lobby for 10 minutes for MAYBE someone else to join?

So while the server browser is fantastic for the large active communities in the States and in Europe  for us smaller groups it has been a bit of a setback, perhaps even curbing our growth somewhat.

This is not to undermine the immense use and value of this feature! Just an unexpected facet of it that has cropped up.

This is of course, somewhat beside the point that as it stands there is limited access to game types for Oceania and Asia, as these two very different communities have been lumped together, which perhaps wasn't the best of moves considering not only the latency issues but also potential communication barriers.

I have strong reason to believe that the internet from Aus/NZ is much faster to the to the States than it is to anywhere in Asia. So forcing Oceania to play on Asia servers doesn't quite work. If I'm going to play with high ping, the 200ms USW servers are far more appealing than the 250ms+ Asia servers.

(As a little aside, any Oceania players please add me in game.)

Edited by aToastfan, March 14 2013 - 03:03 AM.

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#10 GN010

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Posted March 14 2013 - 05:15 AM

I got higher ping in west servers and less in asia server however the lag is too much in south asia.
public enum MECHS {
SHARPSHOOTER_LV25, REAPER_LV25, SCOUT_LV25, BRUISER_LV25, BRUISER_LV25, ROCKETEER_LV25, CRT_RECRUIT_LV20,
BRAWLER_LV1, GRENADIER_LV11
};//GN010 current mechs, plays @ us-west servers but located in gmt+8. @author gn010 @since 12/2012

#11 Jonzay

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Posted March 14 2013 - 05:23 AM

Adding to this issue is the confusing use of the phrase (unranked) on empty servers. People who don't know what unranked actually means may mistakenly think that unranked means that the server will not count games played on it towards your overall progression of your mech/profile. Why would anyone want to play on a server that did that?

I suspect this turns a good portion of people off from even trying to populate an empty server.

Edited by Jonzay, March 14 2013 - 05:32 AM.


#12 Aims

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Posted March 14 2013 - 10:23 AM

View PostaToastfan, on March 14 2013 - 02:52 AM, said:

(As a little aside, any Oceania players please add me in game.)

Same goes, the more people that fill up the single lobby we have, the more likely a second (and hopefully third and forth allowing us to play ALL of the gametypes) lobby might be made available to those online at the time.

#13 quicksilver7

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Posted March 14 2013 - 05:15 PM

View PostaToastfan, on March 14 2013 - 02:52 AM, said:

I find this to be an interesting side effect of the server browser, especially for a smaller in-game population like ours (myself being in Oceania, but I've seen similar in the Asia-North/South servers) is that during peak times there's one full game, and it's difficult to get into.

It's as if people see the one full server and go, "Oh well, no point in trying to start a new server, all the players are in that one!"

Which probably isn't always the case, but I know I've done that and just defaulted to my standard fall back on US-West, I'm getting pretty good at playing in 200 ping :P.

I remember before server browsers, you could do an oceanic matchmaking any time in the evening and BAM there you go, Oceanic TDM, or Siege, or MA. It's almost as if the server browser has lead to a drop in the Oceanic (and Asia?) communities, simply because instead of the number of active players being a mystery, it's all displayed in the browser, and oh look they're all in one server, and who wants to wait around in an empty lobby for 10 minutes for MAYBE someone else to join?

So while the server browser is fantastic for the large active communities in the States and in Europe  for us smaller groups it has been a bit of a setback, perhaps even curbing our growth somewhat.

This is not to undermine the immense use and value of this feature! Just an unexpected facet of it that has cropped up.

This is of course, somewhat beside the point that as it stands there is limited access to game types for Oceania and Asia, as these two very different communities have been lumped together, which perhaps wasn't the best of moves considering not only the latency issues but also potential communication barriers.

I have strong reason to believe that the internet from Aus/NZ is much faster to the to the States than it is to anywhere in Asia. So forcing Oceania to play on Asia servers doesn't quite work. If I'm going to play with high ping, the 200ms USW servers are far more appealing than the 250ms+ Asia servers.

(As a little aside, any Oceania players please add me in game.)

A case of generalization much? My connection is fibre optic from the router in my house till the internet exchange point. Lowest ping I got in game was 20+.

View PostGN010, on March 14 2013 - 05:15 AM, said:

I got higher ping in west servers and less in asia server however the lag is too much in south asia.

Lower ping in south asia but higher lag?

#14 GN010

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Posted March 14 2013 - 09:10 PM

View Postquicksilver7, on March 14 2013 - 05:15 PM, said:


View PostGN010, on March 14 2013 - 05:15 AM, said:

I got higher ping in west servers and less in asia server however the lag is too much in south asia.

Lower ping in south asia but higher lag?

yes you read that right. I got disconnected more than once in the same match I played with you last time. the ping was 100~180 and I don't know why I am still lagging that bad. It was like the same lag I experienced while playing in west servers.

Edited by GN010, March 14 2013 - 09:11 PM.

public enum MECHS {
SHARPSHOOTER_LV25, REAPER_LV25, SCOUT_LV25, BRUISER_LV25, BRUISER_LV25, ROCKETEER_LV25, CRT_RECRUIT_LV20,
BRAWLER_LV1, GRENADIER_LV11
};//GN010 current mechs, plays @ us-west servers but located in gmt+8. @author gn010 @since 12/2012

#15 Krellus

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Posted March 14 2013 - 10:19 PM

Yep agree with OP: can we please have at least one server for each game mode up all the time. That way we can pop in and wait, hoping to attract other players, rather than everyone rushing off to US West and leaving oceania deserted.

I swear half the players in US WEst are 250 ping and some of those poor bastards are aussies for sure! (I usually ask out of interest, and they often are!). OK not half but a signficant number when it's our 8pm - 11pm.

#16 quicksilver7

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Posted March 14 2013 - 10:40 PM

View PostGN010, on March 14 2013 - 09:10 PM, said:

View Postquicksilver7, on March 14 2013 - 05:15 PM, said:

View PostGN010, on March 14 2013 - 05:15 AM, said:

I got higher ping in west servers and less in asia server however the lag is too much in south asia.

Lower ping in south asia but higher lag?

yes you read that right. I got disconnected more than once in the same match I played with you last time. the ping was 100~180 and I don't know why I am still lagging that bad. It was like the same lag I experienced while playing in west servers.

I got dc too, with the rest. I think it's server side problem. They have disconnects once in 2 hours i think. quite unstable.

View PostKrellus, on March 14 2013 - 10:19 PM, said:

Yep agree with OP: can we please have at least one server for each game mode up all the time. That way we can pop in and wait, hoping to attract other players, rather than everyone rushing off to US West and leaving oceania deserted.

I swear half the players in US WEst are 250 ping and some of those poor bastards are aussies for sure! (I usually ask out of interest, and they often are!). OK not half but a signficant number when it's our 8pm - 11pm.

This is the same thing happening in South and North Asia. NO ONE practically was in those 2 servers yesterday night because they were on US West. Why they prefer to play with higher lag beats me

#17 Krellus

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Posted March 14 2013 - 10:44 PM

^ Ah no-one wants to play on high ping, it's just coz it's quicker, you get a match straight up.

I mostly will hang around in an oceania lobby for a couple minutes waiting. Sometimes it works and others join. But i feel like it would work more if we at least had all game modes to choose from all the time!

#18 Aims

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Posted March 14 2013 - 11:46 PM

Update:

We now no longer have MA. The only lobby available to the 'oceana' sub-bracket has switched to deathmatch D:

#19 quicksilver7

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Posted March 15 2013 - 12:42 AM

Why they're only giving us some of the games not all the time beats me.

Any devs would like to clarify the situation? Much appreciated

#20 Grogovich

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Posted March 15 2013 - 01:21 AM

What quicksilver said +1




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