17 replies to this topic

[Ryude]

I have installed Hawken and I crash about 15-30 seconds each time after launching the game. Anyone know a possible solution for this_ My video drivers are up to date.

Specs:
AMD FX-8150 processor
HIS Radeon 6870 graphics card
16GB Corsair Vengeance DDR3 1600 RAM
Windows 7 Professional 64-bit

Settings: (Also tried every other setting)
All set to high
PhysX off
Borderless 1920x1080

[SS396]

Any error windows or messages displayed__

Check in

Z:UsersUSERNAMEDocumentsMy GamesHawkenHawkenGamelogs

where Z is the drive, and USERNAME is the current username.

open launch.log and post or attach it

Edited by SS396, January 14 2013 - 06:50 PM.

[The_Silencer]

Some questions which might be of help at your case:

1.- Have you modified your INI files_
2.- Have you revised the fans into your computer's box (GPU/CPU)_
3.- Have you ever ran one system files defrag_
4.- Have you tried to lower your video settings in order to check if the problem persists_

Hope this helps.

[Ryude]

Here is the Log:
Log: Log file open, 01/14/13 18:32:03
Init: WinSock: version 1.1 (2.2), MaxSocks=32767, MaxUdp=65467
Log:  ... running in INSTALLED mode
DevConfig: GConfig::Find has loaded file:  ....EngineConfigConsoleVariables.ini
Init: Version: 10713
Init: Adhesive Internal: 0
Init: Compiled (32-bit): Dec 26 2012 19:59:32
Init: Changelist: 36668
Init: Command line: -seekfreeloadingPCconsole
Init: Base directory: G:Program FilesHawkenInstalledHawkenFilesBinariesWin32
[0000.22] Init: Computer:
[0000.22] Init: User:
[0000.22] Init: CPU Page size=4096, Processors=8
[0000.22] Init: High frequency timer resolution =3.020898 MHz
[0000.22] Init: Memory total: Physical=16.0GB (16GB approx) Pagefile=16.0GB Virtual=4.0GB
[0000.22] Init: Presizing for 88056 objects not considered by GC, pre-allocating 0 bytes.
[0000.22] Init: Object subsystem initialized
[0000.22] DevDataBase: Connection to "Provider=sqloledb;Data Source=DISINTEGRATOR.METEOR.LAN;Initial Catalog=EngineTaskPerf;Trusted_Connection=Yes;Connection Timeout=2" or "10.5.5.26" failed
[0000.27] Log: Found D3D11 adapter 0: AMD Radeon HD 6800 Series
[0000.27] Log: Adapter has 1008MB of dedicated video memory, 0MB of dedicated system memory, and 3829MB of shared system memory
[0000.34] Log: Shader platform (RHI): PC-D3D-SM3
[0000.36] Log: PhysX GPU Support: DISABLED
[0003.95] Log: 89935 objects as part of root set at end of initial load.
[0003.95] Log: 0 out of 0 bytes used by permanent object pool.
[0003.95] Log: Initializing Engine...
[0005.60] Log: GFx Warning: FontConfig - unknown map font style 'Regular'
[0005.60] Log: GFx Warning: FontConfig - unknown map font style 'Regular'
[0005.61] Warning: Warning, Failed to load object 'Class WinDrv.CloudStorageWindows': Failed to find object 'Class WinDrv.CloudStorageWindows'
[0005.61] Warning: Warning, Failed to find object 'Class WinDrv.CloudStorageWindows'
[0005.61] Warning: Warning, Failed to load object 'Class WinDrv.CloudStorageWindows': Failed to find object 'Class WinDrv.CloudStorageWindows'
[0005.61] Warning: Warning, Failed to find object 'Class WinDrv.CloudStorageWindows'
[0005.65] Log: LoadMap: RobotsMainMenu_Name=Soldier_Team=255
[0005.65] Log: LoadMap: RobotsMainMenu_Name=Soldier_Team=255: freeing any shared gametype resources
[0005.65] Log: Freeing Gametype Content
[0005.66] Log: LoadMap: RobotsMainMenu_Name=Soldier_Team=255: issuing load request for shared gametype resources
[0005.66] Log: Freeing Gametype Content
[0005.66] Log: Issuing preload for ....HawkenGameCookedPCConsoleHAWKENDM_SF_LOC_INT.upk
[0005.66] Log: Issuing preload for ....HawkenGameCookedPCConsoleHAWKENDM_SF.upk
[0005.66] Log: Flushing async loaders.
[0005.92] Log: Flushed async loaders.
[0006.42] Log: Game class is 'R_EntryGame'
[0006.45] Log: Primary PhysX scene will be in software.
[0006.45] Log: Creating Primary PhysX Scene.
[0006.45] Log: WARNING: Cooking Convex For Actor: RobotsMainMenu.TheWorld:PersistentLevel.StaticMeshCollectionActor_200 Component: StaticMeshActor_SMC_115 StaticMesh: Buildings_002.Mesh.BLD_Shape_Flat_01 (Scale: 1.629144 2.171974 1.000000) Please go and set PreCachedPhysScale on the mesh to have this scale for RunTime spawned objects.
[0006.45] Log: Bringing World RobotsMainMenu.TheWorld up for play (0) at 2013.01.14-18.32.09
[0006.45] Log: Bringing up level for play took: 0.025901
[0006.45] ScriptWarning: Accessed None 'Profile'
UIDataStore_OnlinePlayerData Transient.DataStoreClient_0:UIDataStore_OnlinePlayerData_0
Function Engine.UIDataStore_OnlinePlayerData:OnLoginChange:0134
[0006.45] ScriptWarning: Accessed None 'Profile'
UIDataStore_OnlinePlayerData Transient.DataStoreClient_0:UIDataStore_OnlinePlayerData_0
Function Engine.UIDataStore_OnlinePlayerData:OnLoginChange:0168
[0006.45] Log: ########### Finished loading level: 0.801247 seconds
[0006.46] Log: Initializing Engine Completed
[0006.46] Log: >>>>>>>>>>>>>> Initial startup: 6.46s <<<<<<<<<<<<<<<
[0018.00] Log: MechPreset Integrity Error: Empty InstanceId for the default item attribute ReadOnly_DefaultHealingDrone. MechPresetIndex=0 MechId=1141429936 InvType=33 ItemIndex=255
[0018.00] Log: MechPreset Integrity Error: Empty InstanceId for the default item attribute ReadOnly_DefaultPaintjob. MechPresetIndex=0 MechId=1141429936 InvType=1 ItemIndex=0
[0018.01] ScriptWarning: Accessed array 'R_GFx_MainMenuContent_0.WeaponPrimaryClass' out of bounds (17/13)
R_GFx_MainMenuContent RobotsMainMenu.TheWorld:PersistentLevel.Main_Sequence.R_GFx_MainMenuContent_0
Function HawkenGame.R_GFx_MechMenu_Base:InitializePrimaryWeaponGameItemForUI:0032
[0018.01] ScriptWarning: Accessed array 'R_GFx_MainMenuContent_0.WeaponPrimaryClass' out of bounds (14/13)
R_GFx_MainMenuContent RobotsMainMenu.TheWorld:PersistentLevel.Main_Sequence.R_GFx_MainMenuContent_0
Function HawkenGame.R_GFx_MechMenu_Base:InitializePrimaryWeaponGameItemForUI:0032
[0018.02] ScriptWarning: Accessed array 'R_GFx_MainMenuContent_0.WeaponSecondaryClass' out of bounds (5/4)
R_GFx_MainMenuContent RobotsMainMenu.TheWorld:PersistentLevel.Main_Sequence.R_GFx_MainMenuContent_0
Function HawkenGame.R_GFx_MechMenu_Base:InitializeSecondaryWeaponGameItemForUI:0032
[0018.02] ScriptWarning: Accessed null class context 'ItemClass'
R_GFx_MainMenuContent RobotsMainMenu.TheWorld:PersistentLevel.Main_Sequence.R_GFx_MainMenuContent_0
Function HawkenGame.R_GFx_MechMenu_Base:InitializeOffensiveItemGameItemForUI:009C
[0018.03] ScriptWarning: Accessed array 'R_GFx_MainMenuContent_0.WeaponPrimaryClass' out of bounds (13/13)
R_GFx_MainMenuContent RobotsMainMenu.TheWorld:PersistentLevel.Main_Sequence.R_GFx_MainMenuContent_0
Function HawkenGame.R_GFx_MechMenu_Base:InitializePrimaryWeaponGameItemForUI:0032
[0018.04] ScriptWarning: Accessed array 'R_GFx_MainMenuContent_0.WeaponPrimaryClass' out of bounds (16/13)
R_GFx_MainMenuContent RobotsMainMenu.TheWorld:PersistentLevel.Main_Sequence.R_GFx_MainMenuContent_0
Function HawkenGame.R_GFx_MechMenu_Base:InitializePrimaryWeaponGameItemForUI:0032
[0018.05] ScriptWarning: Accessed array 'R_GFx_MainMenuContent_0.WeaponSecondaryClass' out of bounds (6/4)
R_GFx_MainMenuContent RobotsMainMenu.TheWorld:PersistentLevel.Main_Sequence.R_GFx_MainMenuContent_0
Function HawkenGame.R_GFx_MechMenu_Base:InitializeSecondaryWeaponGameItemForUI:0032
[0018.05] ScriptWarning: Accessed array 'R_GFx_MainMenuContent_0.WeaponSecondaryClass' out of bounds (4/4)
R_GFx_MainMenuContent RobotsMainMenu.TheWorld:PersistentLevel.Main_Sequence.R_GFx_MainMenuContent_0
Function HawkenGame.R_GFx_MechMenu_Base:InitializeSecondaryWeaponGameItemForUI:0032
[0018.06] ScriptWarning: Accessed array 'R_GFx_MainMenuContent_0.WeaponPrimaryClass' out of bounds (15/13)
R_GFx_MainMenuContent RobotsMainMenu.TheWorld:PersistentLevel.Main_Sequence.R_GFx_MainMenuContent_0
Function HawkenGame.R_GFx_MechMenu_Base:InitializePrimaryWeaponGameItemForUI:0032
[0018.42] Warning: GetSocketByName(): No SkeletalMesh for UDKSkeletalMeshComponent RobotsMainMenu.TheWorld:PersistentLevel.R_PreviewMech_0.UDKSkeletalMeshComponent_2 while searching for socket 'Thruster_R'
[0018.42] Warning: GetSocketByName(): No SkeletalMesh for UDKSkeletalMeshComponent RobotsMainMenu.TheWorld:PersistentLevel.R_PreviewMech_0.UDKSkeletalMeshComponent_2 while searching for socket 'Thruster_R'
[0018.42] Warning: Attempting to detach NULL component from UDKSkeletalMeshComponent_7
[0018.42] Warning: GetSocketByName(): No SkeletalMesh for UDKSkeletalMeshComponent RobotsMainMenu.TheWorld:PersistentLevel.R_PreviewMech_0.UDKSkeletalMeshComponent_2 while searching for socket 'Thruster_R'
[0018.42] Warning: Attempting to detach NULL component from UDKSkeletalMeshComponent_7
[0018.88] Warning: Attempting to detach NULL component from UDKSkeletalMeshComponent_7
[0018.96] Warning: Warning, Failed to load object 'Texture None.undefined': Failed to find object 'Texture None.undefined'
[0018.96] Warning: Warning, Failed to load object 'Texture None.undefined': Failed to find object 'Texture None.undefined'
[0018.96] Warning: Warning, Failed to load object 'Texture None.undefined': Failed to find

And to Top Gun:
1. No
2. No
3. Yes
4. Yes

[Elix]

Fire up the launcher and sign in, but instead of clicking Launch, click the gear icon in the top right. Let that do its thing and then try launching Hawken.

If it still doesn't work, go to DocumentsMy Games and rename the Hawken folder to HawkenBackup. Then try Hawken.

[SS396]

Heres a few things to try.

Quote

reinstall/update directX 9c

http://www.microsoft...ails.aspx_id=35

Quote

reinstall the u3 redistributables

Z:Program Files (x86)MeteorEntertainmentHawkenInstalledHawkenFilesBinariesRedist

where Z is the drive you installed it on.

and installing the UE3Redist.exe

Quote

if you have the HAWKEN launcher icon on your desktop:
Right-click and choose "Open File Location."
From here you can delete the HAWKEN.version file.

If you do not have the HAWKEN launcher icon on your desktop, the default path to this file is below.
Start -> Computer -> C drive -> Program Files (x86) -> MeteorEntertainment-> HAWKEN-> InstalledHawkenFiles -> Hawken.version
After you deleting this file, open the launcher and sign in.

This will redownload the entire 2gig pack and extract it, overwriting the modified files in the main hawken directory.

Good luck.

Edited by SS396, January 14 2013 - 11:45 PM.

[MerryAgony]

Hi
There are some great troubleshooting steps here. But if none of these resolve the issue please submit a support ticket, Including a DxDiag and a launcher log will help us.

To run a DxDiag:
https://playhawken.z...unning-a-dxdiag

To run a launcher log:
https://playhawken.z...-a-launcher-log

To submit a support ticket click SUPPORT at the top right of this window.

Thx,
Merry

[Metallican]

My entire computer crashes randomly least twice a day when im playing the game, I play ALOT of games and this and planetside 2 are the only games. LOVE this game to death any suggestions_

i7-2700k
GTC 670 SC 4GB
Corsair Vengeance 16GB 1600 MHz
Windows 7 Ultimate 64-Bit

[SS396]

@Metallican

A little more info on error messages would help.

[MerryAgony]

I invite you to submit a support ticket. See the post right above yours.

Thanks,
Merry

[Darkbolt]

From what i know (i have done extensive research into this games many issues and solved some major issues like "out of memory" error) This is not an issue that you can fix. If like it states you have a 64 bit system with 16 gig ram and you crash 15-20 seconds into playing the game. What i know of how Hawken uses your ram/memory could be the issue and your issue sounds ram/memory related in nature. I know this to be fact that Hawken in its current state is over buget for ram requirments on a 32 bit system. This issue in turn causes hawken on a 32 bit system to crash roughly every 15-60 seconds.

I am not saying there is anything wrong with you computer, However what i am saying is that the hawken dev team has to solve and patch this issue> Both in how hawken uses the ram and how much at any given time. It is unique to see a 64 bit system with 16 gig ram display these same symtom's as the 32 bit out of memory crash this leads me to think that "possably" Hawken on your system for some reason is not getting the ram the game is asking for and it simply shuts down and flicks you to desktop.


NOTE** This is all speculation (except Hawken being over buget on ram requirments on 32 bit systems) But i hope it helps you guys understand that alot of the crashes that Hawken enjoys "could" be ram/memory related.

[Elix]

Darkbolt, on January 15 2013 - 06:16 PM, said:

NOTE** This is all speculation (except Hawken being over buget on ram requirments on 32 bit systems) But i hope it helps you guys understand that alot of the crashes that Hawken enjoys "could" be ram/memory related.

Considering that Hawken does display relevant error messages when the crash is due to running out of RAM on 32-bit systems, and there's no evidence to indicate that this is what's going on here, I think you're on the wrong track for this thread.

And Metallican is suffering full system crashes, including playing games other than Hawken. It is definitely not a 32-bit RAM limitation issue here.

Metallican, when's the last time you updated your video drivers_

[SS396]

@Darkbolt

No offense, but I don't think any of what you stated is correct.

I ran the alpha 1 and 2, closed beta 1, 2, and 3, and now the open beta on 2 gigs of total ram in my machine.  I have since upgraded to 8 gigs.  No memory problems have ever showed up at any point in testing.

[Narcoleptic]

@Metallican:  In my experience, system shutdowns while playing games are more often than not a result of overheating.  I would suggest getting a can of air and cleaning out your CPUGPU fans, and case fan, and see if that helps.

Edited by Narcoleptic, January 19 2013 - 12:08 AM.

[VenZen]

Hi.

I have problem with game when loading Bazaar Map or this secound map game is crashing and throw me out to windows.
I don't know where the problem is.

My PC

Intel dual core 3ghz(2 x 3ghz)
graphic : evga geforce 8800 gtx 768 mb 320 bit
ram : 4 gb patriot

[Giar3579]

Sometimes  when I enter a match it crashes..But in the game it only happened once.

[Elix]

VenZen, on January 22 2013 - 06:48 AM, said:

I have problem with game when loading Bazaar Map or this secound map game is crashing and throw me out to windows.

graphic : evga geforce 8800 gtx 768 mb 320 bit

What version are your graphics drivers_ You can find that in the Nvidia Control Panel.

[VenZen]

Yesterday i install 285.79 but i ry on new 310.90 and that's not help