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#1
Nightfirebolt

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Tried to play Hawken tonight. Found that my ping was about 50 points higher than usual, regardless of server. To make matters worse, I experienced repeated crippling lag spikes that would render me unable to move or shoot for up to 20 seconds at a time. I asked around; others were experiencing the exact same issues as I was, while others seemed unaffected.

 

I know it's not a problem on my end. I have never, ever had latency problems of this magnitude playing Hawken before, and I've been playing since pre-steam beta.

 

I went on the European servers to see if the same things were happening. There weren't any spikes, but of course my ping was much higher. I almost performed better there than on the North American servers.

 

What is going on?


Edited by Nightfirebolt, 28 April 2015 - 02:38 AM.

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#2
MajyckToad

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yeh, maybe working on servers. i had a constant 50-60 range ping on ashburn (3 hour drive from me) instead of usual 20-30. my ashburn area ping on speedtest.net is 12, so the clog is not on my end or my ISP.


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#3
hashms0a

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Tried to play Hawken tonight. Found that my ping was about 50 points higher than usual, regardless of server. To make matters worse, I experienced repeated crippling lag spikes that would render me unable to move or shoot for up to 20 seconds at a time. I asked around; others were experiencing the exact same issues as I was, while others seemed unaffected.

 

I know it's not a problem on my end. I have never, ever had latency problems of this magnitude playing Hawken before, and I've been playing since pre-steam beta.

 

I went on the European servers to see if the same things were happening. There weren't any spikes, but of course my ping was much higher. I almost performed better there than on the North American servers.

 

What is going on?

 

WoW, your PING is/was about 50 and it is higher than usual. My PING is always higher than 120 (European servers only) and I'm happy about it. Other servers are higher than 250 and also I'm happy playing in that range. Yes, it makes difference with pro players who gets high PING.


Edited by hashms0a, 28 April 2015 - 04:24 AM.


#4
WastingTime

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+1 to slightly higher pings this morning


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#5
AsianJoyKiller

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WoW, your PING is/was about 50 and it is higher than usual. My PING is always higher than 120 (European servers only) and I'm happy about it. Other servers are higher than 250 and also I'm happy playing in that range. Yes, it makes difference with pro players who gets high PING.

So what? That doesn't make his issues less valid.

 

Are you not allowed to ever be sad just because children in Africa are starving?

Are you not allowed to ever be happy just because some rich, spoiled kid has everything they want and doesn't have a care in the world?


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#6
Nightfirebolt

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WoW, your PING is/was about 50 and it is higher than usual. My PING is always higher than 120 (European servers only) and I'm happy about it. Other servers are higher than 250 and also I'm happy playing in that range. Yes, it makes difference with pro players who gets high PING.

 

I said it was 50 points higher than normal. Normally my ping is a steady 60-80, but now it's around 130. Theoretically that shouldn't be bad, but it was bouncing around erratically, making it impossible to time TOWs and dodge properly.

 

Today it seems to have cleared up for me, but OTHER people are now complaining about the same problem.


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#7
Silverfire

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My ping is where it's usually at, it's just that there is this stupid lag everywhere I play.  Ashburn and Dallas alike, even Oregon.  I'm getting sub 100 ping yet there is stuttering, some teleporting, and framerate drops from my usual.


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#8
capnjosh

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What dates did your pings change, and have they remained at that ping ever since?  I want to know because I want to try to cross-reference any known network/routing issues I can find.


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#9
Silverfire

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What dates did your pings change, and have they remained at that ping ever since?  I want to know because I want to try to cross-reference any known network/routing issues I can find.

 

I want to say maybe little less than 2 weeks ago, maybe a little longer than that. I can't say for sure due to shaky long term memory. They definitely changed for the better though.  I'm getting around 40ish to Ashburn (but with horrid lag, teleports, massive stutters, significant framerate drops, and I know it's not my hardware), 60-70 to Dallas, 90ish to Oregon? I haven't seen the LA servers or the NY servers.  I typically got 16 ping to the NY servers (I'm connecting from NJ).  I've never tried connecting to the LA servers.  I'm getting 110-120 to any EU server.


Edited by Silverfire, 28 April 2015 - 08:36 PM.

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#10
Nightfirebolt

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What dates did your pings change, and have they remained at that ping ever since?  I want to know because I want to try to cross-reference any known network/routing issues I can find.

 

I've noticed this over the past two days, so april 27th and 28th. I don't know if it's been going on longer than that.

 

My ping was as high as 150 in North American servers tonight, which is at least 70-90 points over normal for me. Same lag spiking stuff is still happening, too.

 

I'm connecting from Canada, but again, I've never had problems of this magnitude playing Hawken before.


Edited by Nightfirebolt, 28 April 2015 - 08:22 PM.


#11
Flifang

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My ping issues began the day the L.A. servers were taken  down



#12
n3onfx

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My ping is the same but I'm having random fps drops and lag-like effects on a stable 40 - 60 ping since about 2 weeks ago. Some weapons shoot later than usual, some enemy tows appear out of thin air and sometimes dodging or movement feels like the mech is caught in the floor.

 

I thought it was on my end at first because fps is usually client-side but I've tried everything from taking the pc apart to clean it to doing a clean reinstall of video drivers and nothing fixed it.

 

Asking around a decent amount of people have lag-effects on good ping recently. I've had this issue on standard tdms but sometimes it's fine on the 18 man servers. I have no idea what to do to replicate the effect since it seems it's completely random.


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#13
WastingTime

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My uptick was ~5am EST 4-28
I'd have a mech in my crosshairs & then be blipped across the map shooting a wall when the connection came back on
Not saying it couldn't be my ISP.  Pretty sure some parts of Maine transfer from fiber to smoke signals.  Would explain the spikes as someone needed to stoke the fire


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#14
Superkamikazee

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So what? That doesn't make his issues less valid.

 

Are you not allowed to ever be sad just because children in Africa are starving?

Are you not allowed to ever be happy just because some rich, spoiled kid has everything they want and doesn't have a care in the world?

 

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#15
hashms0a

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So what? That doesn't make his issues less valid.

 

Are you not allowed to ever be sad just because children in Africa are starving?

Are you not allowed to ever be happy just because some rich, spoiled kid has everything they want and doesn't have a care in the world?

 

I didn't make his issue less valid. Just I wished I do have the same PING & sorry for the misunderstanding.



#16
sabrehawk90

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I've been having serious framerate issues these last couple of days. My computer is low end, so any issues that last days like this is going to keep me from playing as much as usual. I usually get ~30 fps, but ever since I picked up the game this Sunday I've just been getting 10-20 fps. I'm not daring to pilot anything other than a C Class or Tech, if I even decide to pilot.

 

I'm connecting from Canada, but again, I've never had problems of this magnitude playing Hawken before.

 

I've never had problems like this ever since I launched Hawken for the first time either. Someone suggested a system restore in a thread I started somewhere else, but I'd leave that for a last resort, and honestly I don't believe this is a simple client problem of some sort.

 

Edit - Disregard this post, I just forgot I turned my computer to power saver mode


Edited by sabrehawk90, 29 April 2015 - 01:37 PM.

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#17
capnjosh

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I'm starting to suspect this performance issue more widespread than just Hawken.  Tiggs has seen various streamers playing other games mention an increase in problems over the last few days.  Now I don't consider it "solved... the whole world is feeling lag", but it's worth keeping an eye for.

 

I've not really changed anything with the servers in the last few days.  I'm not seeing exceptionally high CPU utilization, network bandwidth is all within expected ranges, memory and HDD activity is all within expected ranges, and it seems people are seeing these issues across no fewer than 7 different data centers.

 

So, if you would, note the specific server you saw problems on, and hopefully we can identify a pattern.


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#18
Call_Me_Ishmael

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Josh, do you suspect DCI (datacenter interconnect)?  I'd be VERY interested in knowing (my day job is developing such boxes).


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#19
n3onfx

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So I've just had the weirdest bug I've ever had on Hawken yet, this morning. My mech started walking backwards on it's own, didn't respond to any commands and then dodged to the right after I let go of the keyboard and mouse.

 

I'm guessing I lost connection to the server or something for a while and then input the commands I had tried while it was not responding? 


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#20
LaurenEmily

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So I've just had the weirdest bug I've ever had on Hawken yet, this morning. My mech started walking backwards on it's own, didn't respond to any commands and then dodged to the right after I let go of the keyboard and mouse.

 

I'm guessing I lost connection to the server or something for a while and then input the commands I had tried while it was not responding? 

This is exactly what happened, it's pretty freaky to walk around in a game when you lost the connection, all the opponents and teammates look like zombies  :teehee:


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#21
Nightfirebolt

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I'm starting to suspect this performance issue more widespread than just Hawken.  Tiggs has seen various streamers playing other games mention an increase in problems over the last few days.  Now I don't consider it "solved... the whole world is feeling lag", but it's worth keeping an eye for.

 

I've not really changed anything with the servers in the last few days.  I'm not seeing exceptionally high CPU utilization, network bandwidth is all within expected ranges, memory and HDD activity is all within expected ranges, and it seems people are seeing these issues across no fewer than 7 different data centers.

 

So, if you would, note the specific server you saw problems on, and hopefully we can identify a pattern.

 

Still having the same issues. All Ashburn and Dallas servers give me higher pings and lag spikes. Average ping is between 120-150. Oregon servers are fine, with around 40 ping and no spikes. For comparison, I get around 150 ping on EU servers (no spikes).

 

Seems odd that sending my signal overseas would give me similar ping as sending it somewhere within north america. In the old system (US West, US Central, and US East servers) my ping was 60ish on US West and 80ish on the others, and I rarely (if ever) had spikes of any kind.

 

If things aren't going to change, this is effectively going to limit me to playing on only one third of the north american servers. Please say it ain't gonna be so.


Edited by Nightfirebolt, 30 April 2015 - 01:34 PM.


#22
Nightfirebolt

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Yesterday, I was playing on Dallas and noticed there were still problems with lag spikes. I wasn't alone in my obersvations. Here's a snippet of the conversation that was happening on that server:

 

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The weird thing about it, is these lag spikes don't seem to register as higher ping all the time. Instead they just causes weird fuzzy bunnies to happen, like being unable to move, ghosting TOWs, rubberbanding, or shooting someone at point blank range and inflicting no damage.

 

My ping was overall better than last time (90ish, versus 120-150 earlier in the week), but the problems with lag have remained. Ashburn pings are also still high strangely high, around 120, and some spikes were noticed there too.

 

Los Angeles and Oregon seem to be fine though. I haven't experienced any spikes in those regions yet. Los Angeles gave me a steady 60 and Oregon gave me 40ish, as usual.


Edited by Nightfirebolt, 03 May 2015 - 06:49 PM.

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#23
ZeroSorrow

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I too have been suffering from mysterious lag spikes since last week. The lag is pretty much the same as everything I have read above. Warpping around, shooting people and doing no damage, having 80 ping that feels like over 100. Before all of this my adverage ping would be around 30-40. Now any server I join causes my ping to skyrocket over 120. It's good to know I'm not alone with this issue, but it sure is a problem if this thread was posted a month ago and there still is issues. This problem almost makes the game unplayable...


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#24
n3onfx

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Yesterday, I was playing on Dallas and noticed there were still problems with lag spikes. I wasn't alone in my obersvations. Here's a snippet of the conversation that was happening on that server:

 

2u77h91.jpg

 

The weird thing about it, is these lag spikes don't seem to register as higher ping all the time. Instead they just causes weird fuzzy bunnies to happen, like being unable to move, ghosting TOWs, rubberbanding, or shooting someone at point blank range and inflicting no damage.

 

My ping was overall better than last time (90ish, versus 120-150 earlier in the week), but the problems with lag have remained. Ashburn pings are also still high strangely high, around 120, and some spikes were noticed there too.

 

Los Angeles and Oregon seem to be fine though. I haven't experienced any spikes in those regions yet. Los Angeles gave me a steady 60 and Oregon gave me 40ish, as usual.

 

Ping seems to be completely irrelevant to these problems. On EU I have 36-48 ping and still have blank shots, rubber-banding during dodges and hit reg issues in pretty much every round this past few days.

 

Today 3 servers also "experienced difficulties" and crashed everybody to the Garage.


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#25
crockrocket

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What dates did your pings change, and have they remained at that ping ever since?  I want to know because I want to try to cross-reference any known network/routing issues I can find.

I've noticed it this week in particular. 

 

 

 

 

 

So, if you would, note the specific server you saw problems on, and hopefully we can identify a pattern.

 

I'll start keeping an eye out for the specific servers.


Edited by (TDM)crockrocket, 27 May 2015 - 12:42 PM.

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#26
StubbornPuppet

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I'd say that the easiest way to know if you're having synchronization issues in any match is to play the Raider.  The Corsair in MIRV mode is the most sensitive to synch problems weapon in the whole game.  If you notice, especially when you're in close proximity to 2 or more other players, that no shots seem to come out of the Corsair/MIRV and no hit was registered by the yellow "X" on the reticle - you're experiencing it.


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To be serious for a moment this is just a joke

 


#27
Nightfirebolt

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Since this thread has been bumped, I guess I'll reiterate - These problems are ongoing.

 

For me, the Dallas and Ashburn servers are so laggy and rubberbandy that they're practically unplayable. I actually avoid using the matchmaker queue because there's a good chance it'll dump me in those servers. The Oregon and Los Angeles servers still seem to be OK (again, just for me. Other peopls seem to report the opposite - that east coast servers are better and the west ones give them issues).



#28
n3onfx

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I'd say that the easiest way to know if you're having synchronization issues in any match is to play the Raider.  The Corsair in MIRV mode is the most sensitive to synch problems weapon in the whole game.  If you notice, especially when you're in close proximity to 2 or more other players, that no shots seem to come out of the Corsair/MIRV and no hit was registered by the yellow "X" on the reticle - you're experiencing it.

 

This so much, I main Raider and the MIRV has me going insane lately. I swear I've had it deal 0 damage on people repairing these last days, and it happened more than once. Shoot at someone static, reticle dead center from a few meters away and there's a chance your shot will do absolutely no damage. I did notice it happening more often when there's a lot of movement and/or explosions happening around, but not tied to any frame drops (constant 60fps on most maps).


Edited by neon, 27 May 2015 - 03:16 PM.

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#29
StubbornPuppet

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This so much, I main Raider and the MIRV has me going insane lately. I swear I've had it deal 0 damage on people repairing these last days, and it happened more than once. Shoot at someone static, reticle dead center from a few meters away and there's a chance your shot will do absolutely no damage. I did notice it happening more often when there's a lot of movement and/or explosions happening around, but not tied to any frame drops (constant 60fps on most maps).

Yup.

And it's come to the point that, on almost every match, the Corsair MIRV is only actually registering shots (or hits) about 50% of the time.  I've had to resort to figuring out how to use the Arc Grenade mode in close quarters without taking tons of splash damage to myself (though I won't say I've been terribly successful).


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#30
Nightfirebolt

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Kept getting lag spikes on Oregon servers today, up to 180 ping here and there. My normal ping on these servers is still 40-60.


Edited by Nightfirebolt, 28 May 2015 - 06:37 PM.


#31
Call_Me_Ishmael

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Ashburn tonight was just incredibly bad - about one in three attempts to move, dodge, fire - absolutely NO EFFECT.

 

Jumping/flying - hit an invisible brick ceiling about 2" over my head - EVERY TIME.

 

This is BAD, Josh.  BAD.


Edited by Call_Me_Ishmael, 28 May 2015 - 06:39 PM.

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#32
TangledMantis

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Played some TDM on an oregon server. Usually around 40-80 ping. It was 140-170 and though I have played through ping like that before, the game was responding like my ping was 500. Players teleporting around, My guns would periodically wait a second or two after I clicked the button to actually fire - and account syncing between games and trips to the lobby took about 30 seconds instead of the usual 2-4 seconds. BY the end of the last game, we all just quit. It was effecting everyone.


Edited by TangledMantis, 28 May 2015 - 07:21 PM.

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#33
MysticMagic

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Ashburn tonight was just incredibly bad - about one in three attempts to move, dodge, fire - absolutely NO EFFECT.

 

Jumping/flying - hit an invisible brick ceiling about 2" over my head - EVERY TIME.

D.

This is BAD, Josh.  BA

 

 

+1 Had the same issue tonight, hit reg was horrendous...


Edited by MysticMagic, 29 May 2015 - 12:17 AM.

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#34
Nightfirebolt

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Just thought I'd report, I saw some teleporting mechs and had a ton of hit registration problems on Los Angeles servers a few days ago. First time that's ever happened to me; usually those servers are good. Ping was 60-80, but weird problems were going on nonetheless.



#35
WmMoneyFrmMissouri

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Happened to me today. Few hours ago. Ping was up to like 300. Usually I'm mid 40's. It's happens to me here and there more than usual in last say 10 days .


Edited by WmMoneyFrmMissouri, 13 June 2015 - 06:33 PM.

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#36
Drusus

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Happened to me today. Few hours ago. Ping was up to like 300. Usually I'm mid 40's. It's happens to me here and there more than usual in last say 10 days .

 

 

Logged a support ticket on this myself (just to get the official record for it Hawken side as they've said they've been examining servers/connections of late), but it was Sunday morning 9:40 am (EST).

 

Major rubber banding and 'blast updates' of things like heat and damage.

 

Not isolated to me either, other player in the CoopTDM was getting same phenomena.

 

Very next match, new location and new batch of players (including me and the other affected party), much improved.






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