Edited by (Xbox)x KiRK707, 18 April 2017 - 05:06 PM.
Not receiving a response on a support ticket from January
Started by
(Xbox)x KiRK707
, Apr 18 2017 04:43 PM
2 replies to this topic
#1
Posted 18 April 2017 - 04:43 PM
Need a reply here guys, I bought the pre access Ord and got everything but the Ord itself. I can supply screenshots showing that I bought the add-on but have not received an unlocked G1 Ord with it. I ended up purchasing a G2 Ord upon its availability because I couldn't grind out the G1 I had paid money to get early access on. Sent a support ticket on 1/19/2017, got no reply. I've mentioned it on the forums before, still no attention paid. So now this is here. Not gonna lie, I was hoping we could resolve this by repaying me with a G2 Charge...
#2
Posted 25 April 2017 - 04:28 PM
All I can say is continue to be patient. The dev team is very small and definitely has issues in the support department.
Spoiler

Ridding the world of evil, one Berzerker at a time.
#3
Posted 27 April 2017 - 12:25 PM
I have received a reply and the issue was squashed in a satisfying manner. Thanks to the devs! Anyone else that is having similar issues, just be patient!
- oSPANNERo likes this
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