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the reply zone for the weekly update! now replying 7/24/15

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#1
ArchMech

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Ping times in the Asia-Oceania were really bad, characterized by very wide ranges and being well above what other regions saw.  So, after the survey indicated people would be willing to try out splitting the region into 2 regions, we did it.  Here are the average ping time results:

 

dKW6o4B.png

 

The Asia-Oceania region was the orange line at the top of the chart.  Now, the Asia region is the blue line, and the Oceania region is the purple line.  As we all would have expected, there are improvements all around.  Now, the population of each region obviously becomes the concern people will bring up, and that's understandable.  The main goal here is to see if there is a tangible net improvement.  As I had mentioned before, the best solution will be when we have the MatchMaker consider ping times to the various gameserver hosts.  By the way, notice how Europe has the lowest average ping?  That's because all the servers are in one city.  If we did the same thing in North America, the same thing would happen.  I'd like to try putting all servers in Dallas, with some private server hosts on the East and West Coasts.  We'll put up a poll about that next week to get some real-world preferences.

 

The change to the different gameserver management system seems to have had a positive impact on server performance.  Generally speaking we've seen more stable tick rate metrics.  We'll still be watching metrics for any changes though, since this is important.

 

Tiggs had a great time at MarkeeFest in Florida.  She met up with a bunch of live streamers and other supporters.  She's got some great stories to share too, so maybe if you submit a support ticket and ask really nicely, she might post some.

 

We tried swapping in the Bruiser Complete Pack during the week; we'll try more of that sort of thing in the future.

 

We got some more work done on some deep Unreal engine tasks.  The results won't really show up for a number of months, but when it does you'll be pleased.

 

We're *this* close to having a few key positions filled.  Unfortunately, I think this will be a topic where I can be the recipient of some valid rants about underestimating how long it would take to hire up the right team.  Tiggs was right.  It *always* takes longer than you think.  In short, pick how long you think it'll take, then add in a safety factor.  Then increase it by 20%.  But, it's moving along, and we *will* have a great dev team on Hawken.  It's just a matter "when", not "if".

 

With that, I bid you adieu.  See you on the battlefield.... No really, you do actually see me.  I'm just playing stealth accounts all the time.

 

-capnjosh

 

yes josh, making less regions would make the ping averages lower....because people in OTHER regions will uninstall the game and give us a bad review

 

dallas is a bad idea

 

we need new physical locations for one reason, because:

wesuck.jpg

 

like we really, really suck

 

throw a server into canada (or 2),  prolly 4 more into SA, several into russia (or not)

 

take that dev team, then double it

 

spend a fk ton of money on getting this game into peoples heads, hearts, computers, wallets, and if possible, reproductive organs (that way babies come out the womb with hawken on their mind and 2100mmr)

 

just....do more


Edited by the dark side calls to you, 26 July 2015 - 07:16 PM.

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don't mind me, i'm just on a crusade against humanity, by the end of my lifespan earth's population will be 8 billion+ trolls


#2
Amidatelion

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I would not be adverse to a centre in Toronto. I haven't had a ping of 10 since TF2.

 

That being said, maybe Chicago would be better. More expensive though, I imagine.



#3
Nightfirebolt

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We don't need Canadian servers. I had 60 ping and no issues on US West servers before Reloaded took over. That's plenty sufficient.

 

I mean, if you WANT to drop some servers in Canada that'd be awesome, but... I'm just sayin'.



#4
americanbrit14

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little bit off topic, but for the first time in my life i have been confused by the american way of writing the date. I was born and raised in america but as time went on the imperial system of measurement has looked more and more stupid in my eyes, and it is weird actually being confused by something i should be used to because that is the only way i knew how to do it for more than half my life.

 

(also, damnit archie)

 

i mean, it looks weird putting them side by side.

24-7-15    7-24-15


Edited by americanbrit14, 26 July 2015 - 08:07 PM.

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contracted by 

 

??

INDUSTRY


#5
Lioot

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I love how the ping in Australia just went up and I think its safe to say, its Tony Abbutt's fault



#6
Panzermanathod

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spend a fk ton of money on getting this game into peoples heads, hearts, computers, wallets, and if possible, reproductive organs (that way babies come out the womb with hawken on their mind and 2100mmr)

 

just....do more

Have them name their kids Turok and put Shadow Man on their gravestones.

 

Wait, that was Acclaim.

 

Anyway, they can't spend too much just yet. Gotta budget it. I mean, I'd love to toss them a few buck their way if I was able to.



#7
Anichkov3

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Low Ping on Europe because are afraid to come here from other regions. Here "local players" that severely punish all the "others" (how often you've seen high-level American players on the European servers?).

2n4MKgX.png

 

Look at the chart. America needs in two different regions: West and East.

It's hard to see the logic in the words of the developers, that supposedly "all the servers in one place is good."

Using generalized graph, developers claim that the European offer low ping server because of being in one city ... fuzzy bunny .... A detailed look at the graph on Ping Europe varies mostly from 25 to 100 ms. The essence of why average ping lowest in Europe because of the high concentration of players near Frankfurt, that's all. Europe is small, remember this. For example for the players from Russia Ping (European) ALWAYS 50 to 100 ms. 

As developers want to take into account the Ping players in matchmaking? Do you want to ping the players before the match? Well then ... maybe you keep track of the player's location and map "loads" (how much and in what cities are players).


Edited by Anichkov3, 27 July 2015 - 03:42 AM.

http://www.hawken.ru- ???? ??????????? ?????????? ??????? (Website of the Russian community)

http://ru.hawken.wikia.com - ??????? ????????? ?? ???? (Russian Wikipedia HAWKEN)

http://vk.com/hawken - ???????? ??????????? ?????????? ??????? ? ?? (social network VK)


#8
Dawn_of_Ash

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I love how the ping in Australia just went up and I think its safe to say, its Tony Abbutt's fault

 

The rest of the world likely doesn't know Australia's prime minister, Lioot.

 

But yes.

 

Also it's Abbott.

 

 

@Anichkov3 I can assure you on this that EU is not the only one and that AU also has a problem with high pings. Why? Because of the previous statement. AU is internet is karp. 


Edited by Dawn_of_Ash, 27 July 2015 - 02:30 AM.


#9
StubbornPuppet

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Sorry Josh, I think that you might be (just an assumption) missing the fact that the reason there is a higher average ping on the various US servers than the EU servers is because people from all over the world come to the US servers to play - because there are usually no matches available anywhere else.

 

Only EU people play on EU servers.  I've joined EU server matches before, but that always ended in all the other players screaming at me to go back to the US servers and quit messing up their pings.

 

If the US servers, like those in the EU, were only used by US players, especially only players from the region the servers were in, I bet they'd have a much lower average ping.


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To be serious for a moment this is just a joke

 


#10
Hyginos

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throw a server into canada (or 2),  prolly 4 more into SA, several into russia (or not)

 

take that dev team, then double it

 

spend a fk ton of money on getting this game into peoples heads, hearts, computers, wallets, and if possible, reproductive organs (that way babies come out the womb with hawken on their mind and 2100mmr)

 

just....do more

 

Oh right, you can get severs at the grocery store, and they sell devs by the dozen. 


MFW Howken

 

My post count is neat.


#11
ArchMech

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Oh right, you can get severs at the grocery store, and they sell devs by the dozen. 

no you cant, i cant, but im pretty sure with a snap of his fingers josh gets what he needs....even if its at a mom and pop corner store


don't mind me, i'm just on a crusade against humanity, by the end of my lifespan earth's population will be 8 billion+ trolls





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