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Server region redesign proposal

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#1
JeffMagnum

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The current region system is a failure. It's better than the forced divide we used to have between US-E and US-W, but for people who can't manually join games via the browser, it often means we can't play anywhere we have decent ping no matter how many times we queue for quickmatch. It's obvious that a system needs to be implemented that gives players choice while still minimizing playerbase fragmentation, and I think this is a workable solution.
 

Here's a crude mockup of how it'd work with NA servers:

 

jjSMWwR.png

 

When a player first starts the game, prompt them to select a region from the second column and automatically place them into the most inclusive default choice from the third column. People who don't have ping issues (or just don't care about them) in certain locations will have no reason to change from that option, while others who do have problems with specific subregions can exclude them from the server list and quickmatch. This is better than requiring someone to pick either US-E or US-W and hiding a large portion of suitable servers from view like the old method when it comes to keeping everyone together, but this also retains player choice and cuts down on frustration especially among high-MMR players who can only use quickmatch. 


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#2
Niels

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I'm an EU player so obviously I'm not impacted much, but the idea is good. I just think the added sublevel probably requires client and server-side changes, and it does not seem necessary.

 

Instead if servers could belong to multiple regions, we could keep the current client. The region list would contain:

- USA (All)

- USA (Ashburn)

- USA (Dallas)

- USA (LA)

- USA (Ashburn + Dallas)

- USA (Dallas + LA)

- USA (Ashburn + LA)

+ Europe and the other regions

 

And no client-side change with that. I think. So maybe it could come sooner, although I don't know how much josh can tweak on the server side for now. Obviously, only josh knows which option is actually the easiest to implement.

 

I would so much love to peek at the code :(


Edited by Niels, 28 May 2015 - 12:47 PM.


#3
JeffMagnum

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It doesn't have to work exactly like my diagram in the GUI; I'm just trying to get the basic idea across more easily. The same thing could be done with the other regions too, but I don't know the community outside of NA's opinions on this.


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#4
crockrocket

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Gdi this is still a fuzzing thing?

Spoiler

 

This is similar to what I've been saying. My suggestion was to have subcategories within the larger regions. Though if it is possible to set a preference, and then mm will slot you into that if possible, if not it will move to another subregion in that group.

 

Also don't forget Oregon servers are still a thing (barely; moar pls capn k thx)


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Salvage: An Idea to Stop Leavers

Player Retention & Howken

 

[14:31] <Crafty> I know that in my balls
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#5
Guns_N_Rozer

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i love to see as devide US-E and US-W



#6
Elite_is_salty

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Old system was surely better


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The PC community is the red headed step child Reloaded never wanted but got saddled with when they married the PC community's mother.

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#7
HorseHeadProphet

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Yes. Some kind of menu option, I guess checkboxes to opt-in or out of whatever region's servers in which to be included, or not included for the purposes of matchmaking. In Josh's last interview he stated that the client always receives the full list of servers anyway, it's just a matter of how the game presents it via the UI.

 

Also a checkbox for being put into Mayhem servers or not. Almost no one likes them.

 

I say make a similar thread every day until we see something done. I think it really was so much better (ok, maybe I'm the only one) when the servers were all on AWS and no one was running them. Even when I was leeching wifi, and before that, using a 4G/wimax internet modem, I was able to easily get into a nice, low-ping, 12 man game in my region. Now I'm sitting 5 feet from my cable modem and I often get thrown into a 24 man 100+ ping crapstorm in LA if I hit quicklaunch to play.


The Hawken forum's a forum, but it's like the only one you get yelled at for using.


#8
Dawn_of_Ash

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Oh, so I guess you US-ians are experiencing the problem the rest of the world was having for 2 years until they first updated the region select. If so, I agree that it needs a change.



#9
System64

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The regions need to be split up. At the moment the automatic matchmaker is putting people in servers that are not actually in their location-for example, people using the Asia-Oceania region are being put in the Japan servers, when they are actually located in Australia (and vice versa). To prevent this the Asia-Oceania option should be split up into Singapore, Australia, Japan etc. If the region system was more refined, people would not be placed into servers that are not actually located in their country/region.


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#10
HorseHeadProphet

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The people demand change! Devs, please ACT! Charts illustrating the standard deviation from average MMR in Scotland, cross referenced by ping and color coded to show abandon rate for gametype as impacted by lunar phase are nice and all, but uh....maybe not having sucky servers could be a priority too? 

 

 

I don't even have it nearly as bad as some players do and it's pissing me off. Others must be like:

 

"Let me know if you figure out how to set up a server, until then, I'm out."

 

Spoiler

 

Interesting question, do the private servers have these issues? Or is their performance based solely on the network that they reside on? In other words, if someone set up a private server on a fast ISP, could its performance be impacted by slow communication with Reloaded's central servers (or whatever) ?

 

50/50 chance of your hits registering?

Thrown into an undesired gametype or server across the continent, with little or no alternative?

Ignoring the cries for action, and giving the old "It's your ISP's fault" excuse?

Pings that fluctuate like the stock market?

 

Poorly played. The hype-train has just about ground to a halt. Players deserve a consistently enjoyable game experience, and right now we don't have it.

 

I have a lot of respect and gratitude to the new devs for saving my favorite game. I really, really do. And I get that this stuff is easy to complain about, less so to actually fix, but come on. Quickest way to get people to abandon a game is make it, or let it, play like crap.

 


The Hawken forum's a forum, but it's like the only one you get yelled at for using.





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