We've updated the "MMR Expansion Time" to be shorter - 30 seconds down from 5 minutes. This is actually the value it was when we first started operating Hawken. It had been increased over time as attempts to reduce the MMR spread seen in servers. Obviously, this has seen mixed results. Last week we made a change that removes the randomness with which the MatchMaker could choose match for you in the case where it had to start widening its MMR search criteria.
If you enter the MatchMaker queue with a very high MMR, so high that there are no suitable matches at the time, the MatchMaker slowly grows the acceptable MMR range that it considers suitable for you. Now, you should generally be matched to a server at the highest-suitable MMR range. Given last week's MatchMaker change, the MMR expansion time can be signficantly lowered while having the same or better result.
There will still of course be "imperfect" matches, so by no means is this considered "solved". We'll be watching the MMR spreads over the next week or so, and I'll issue updates as we see any patterns develop. Still, we want your anecdotal experience. You should see shorter queue times if you have a very high MMR, and you should be placed into the highest-available-MMR matches (some matches may not be accepting new players, so sometimes you'll see a "better" server out there, but if it was not accepting new players when the MatchMaker was considering your queue request, it would not be able to put you in there).
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