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#1
Dew

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I've been noticing a lot of situations where I aim at people and unload with an automatic weapon and get absolutely nothing from it, and non-regs all over the place with secondary weapons.

 

At first I thought I was just bad but the more I play the more I notice that I fail to register hits when pointed directly at someone. Like, if I train an AR right on someone and hold down the trigger it'll miss the first few shots and then I'll start dealing damage. I've seen a number of people in-game that are feeling the same way and that it's much more noticeable over 50 ping.

 

Anyone else feeling this?


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#2
IareDave

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At first I thought I was just bad 

You may be on to something...

 

I have noticed some strangeness with reg, especially TOWs, but that could be because ive been playing in LA/Oregon servers (can't find USE anymore) and my ping is around 90-100 on the servers compared to the previous 80-90 that it was prior to the region merge. A few of the guys on Omni also believe the servers might have lower tickrates but that I do not know. 


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#3
Broham78

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I've been getting weird mouse lag on and off even though my ping is 60-150 most of the time. Changing ports and reinstalling the Microsoft software didn't fix it. This just started recently.

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#4
AsianJoyKiller

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I was on a DM server earlier and things felt a bit weird. I just put it down to being at 120 ping. It was an LA server. Come to think of it though, 120 ping is pretty darn high for me. Most west coast servers (in other games) I connect to I get around 90.


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#5
Old_Man_Nov

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I've had the same thing with tows. Unload 3 or 4 into someone and might  as well had spit at them. No damage. Started doing it about 2 weeks ago. Past week has been the worst of it.


It's not nice to shoot old people!

Besides if you're so smart how come you don't own everything? Hahaha

Oh yeah it's on. :thumbsup:

 

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#6
Call_Me_Ishmael

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I think all the AWS servers are offline, and all we have are 'new' servers on Ashburn, LA, and Oregon.

 

I said on day one that I thought these servers have latency/misregistration issues, and mentioned in the ticket I opened that sometimes it feels like I'm bumping into invisible mechs (the movement/mouse issues you all are feeling also).

I hope it's only tickrate.

 

I have tried VPN to different cities, with some interesting results - ping to the LA servers from Charter/Austin is 120, but native Dallas FIOS (VzT) is 54.  The server issues are there regardless of the VPN.  This was NOT the case with Amazon Web Services (the VPN usually removed the weirdness).


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Did I say Call Me Ishmael?

 

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#7
AsianJoyKiller

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No idea if this is related, but the LA Siege I was just in I had around 500 ping the entire game, then as soon as I hit the lobby, back down to 120.



#8
JackVandal

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it not the just the ping, i have been having similar issues with servers and i live usw.


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#9
Flifang

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I have been having all of the problems that have been discussed so far at least once a time every 5 hours of playtime on average. It's been rough dealing with it because I find it difficult explaining the phenomena to others so I often never mention it. The most frustrating by far is the sustained problem Dew mentioned, although I have it on any bullet weapon which makes things like the flak very difficult for me to use at times, and the problem Ish has encountered. In that sense it feels very much like static object surround you as you try to boost at all stopping me in my tracks and causing a fraction of a second delay before I'm able to move again. I'm glad there are others that experience this too, maybe now it can be identified or even resolved soon.


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#10
Broham78

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Maybe there is also a sync issue? My garage has been acting a little funky too. I still have the mouse lag issue when I'm rotating my mechs although not as severe as in game play. When I change mechs sometimes they're instantly at full attention and other times look an old grandpa getting out of a rocking chair. Also purchased skins take longer to show up both in garage and at the end game carousel.

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#11
LadyTiggs

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When you guys see weird things like this, posting the server would really help us identify the issue faster. 


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#12
capnjosh

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The other factor at play here is that we are trying some DDoS mitigation services at the network level.  It seems the current configs result in some detectable impact on gameplay, so we're going to back that out soon and see if we can get some configuration changes.


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#13
Rei

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I am also feeling this where my TOWs will come out half a second late in some instances even though i have 20-40 ping.

 

This was in an Ashburn tdm server today


Edited by Rei, 23 April 2015 - 09:39 PM.

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#14
Old_Man_Nov

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Just happened in the last 3 matches I was in. Most stayed thru all 3 and were talking about it. Guy with 258 ping was almost impossible to kill. 3 of us pounded him with tows and had about as much effect as throwing donuts. :(

 

**EDIT** Sorry LadyTiggs. It was a matchmaker match so no idea what server it was. I'll try to pay more attention now. :blush:


Edited by Old_Man_Nov, 23 April 2015 - 09:43 PM.

It's not nice to shoot old people!

Besides if you're so smart how come you don't own everything? Hahaha

Oh yeah it's on. :thumbsup:

 

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#15
xRequiem

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I get this weird latency all over the place, doesn't seem to matter east or west for me. 30-50 ping and bullet/hitscan weapons just stop registering hits for odd intervals. 

Even goes so far as to credit me with a kill occasionally for the guy I was shooting at but not registering on. I'll get no hit markers, their health will be dropping, I just assume it's a teammate doing damage, they explode, I get credited for a kill and 70% damage despite never seeing a single hitmarker. 

More often than not the weapons just fail to register altogether. (getting one registered shot for every 2 seconds of vulcan fire is extremely annoying.)


Edited by xRequiem, 23 April 2015 - 10:13 PM.


#16
CrimsonKaim

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Yea, noticed that with reaper and tows and gls as well. Direct hits often 'miss'
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#17
comic_sans

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Adding my voice to the chorus, been getting a lot of dropped secondary shots mostly.


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#18
Call_Me_Ishmael

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Tiggs, Josh,

 

I'll use an 'ESC-key' screenshot when I notice this and drop it in an email sent in reply to my ticket.  (For everyone else - this will have the server name in the picture)

 

Thanks, team!


Edited by Call_Me_Ishmael, 24 April 2015 - 03:59 AM.

Did I say Call Me Ishmael?

 

You should call me Luna.


#19
Amidatelion

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The LA servers give me crap like this, basically means i cant llay hitscan weapons

#20
oyoy

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Ping issues and all other symptoms published by others here, reminded me why I stopped playing Hawken in its current form. As one struggling with 90+/- ping against players with 20-40 ping. (UK - Middle East)
 
* Packet loss - no hit damage.

 

* There is no visual effect of the battle anymore. Don't see any shot at me, no massive explosions are being render. In addition, receiving terminal damage full-blow of 90% and 1% damage have the same effect.

 

* What I see on screen is just one second of health depleted, And understand, the scene has happened in the past and no real-time rendering. Unable to respond to something that happened in the past.

 

* Unable to absorb damage and respond accordingly, no matter what internals you choose. Is over before it started.

 

Funny, current state gaming experience against A Mechs 'Callisto' remind me, I'm Storm but without the ability to EMP the target.

 

 

It's not FPS (Avg. 80-120+), it's not CPU bottleneck (Peak level doesn't pass the 50%) either heat (40-50c) or too high ping (80+). So I guess it's something with the servers insufficient performance and zero tolerance for lag (delay/latency).



#21
LadyTiggs

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CapnJosh is hard at work on getting this corrected now. One of us will post when this is complete. :)


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#22
OmegaNull

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#23
comic_sans

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Edited by comic_sans, 24 April 2015 - 01:37 PM.

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#24
Amidatelion

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#25
Nov8tr

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Oh Amid! Come on, it was funny. :yes:

EVERYONE knows Josh works his ass off. And I appreciate it and so do many others. But will I razz him? Oh yeah, it's all done in good fun. :pirate:


"Nov8tr" is pronounced "INNOVATOR"

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#26
Flifang

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Alright so after a little bit of playing tonight, I can confirm the extremely erratic ping spikes happen for me on the gpu servers. I wasn't sure I could understand ashburn servers giving me high ping, but not Oregon servers when LA servers give me as little as 68 ping and are significantly farther away. I know distance isn't the only factor in latency, but these are my observations. I'm not sure, but I'm pretty certain it also happens in all the ashburn servers for me but I'm not 100% on that. i'll check back when I can confirm my problem.



#27
Nov8tr

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Yeah it's still bad. Half or less of my tow missiles showing hit. Almost everyone complaining except for the guys calling people names. My years of experience in computers and networking are telling me at this point that the HIGH player pings are playing havoc with the servers. I could be wrong. But if I was a betting man I'd bet on high pings. If the  DDoS code has been backed out and the servers restarted and brought back online, then not much else but high ping at this time to cause it. I would love to be wrong because I do not have any magic solution. I'm sorry, I wish I did.  Josh thank you for busting buns to get this fixed. But unfortunately as much as I hate to say it, you have your work cut out for you. Good luck mate. I mean that. :D


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"Nov8tr" is pronounced "INNOVATOR"

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#28
Dew

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Playing ashburn-tdm-5806 and getting multiple failures to register on direct tow hits, shots aimed directly at people not registering.

 

50-70 ping.


Edited by Dew, 25 April 2015 - 07:22 PM.


#29
Old_Man_Nov

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It seems to have altered now. On some servers it works fine for me. On some my secondary weapon won't want to hit and show damage. Tried it with a guy just now. I put a tow into him with zero damage. I asked him and he said he had no idea it hit. He showed no damage either. Is your DDoS program a adaptive code by chance? Oh well, life happening. It'll get fixed eventually. I'm still having fun, just gets frustrating sometimes.


It's not nice to shoot old people!

Besides if you're so smart how come you don't own everything? Hahaha

Oh yeah it's on. :thumbsup:

 

M6UDG1W.jpg


#30
Dew

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Dallas 24-man TDM was almost unplayable today, same hit registration issues. Doesn't help that I get 120 ping from Chicago since apparently I'm routed through Virginia.



#31
Call_Me_Ishmael

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I still have issues with hit-registration too.  I updated a ticket with a server info, had issues throughout the day yesterday.

 

I will try to record a match today and see if I can extract a short snip showing the issue. 

 

On the new servers, with increased player count, I wonder if some round-robin queue serving lets UDP packets age/time-out?  I.e. the problem would be worse with a 36-man server than a 24-man?  Could it be addressed with an overall tickrate increase?


Did I say Call Me Ishmael?

 

You should call me Luna.


#32
Draigun

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Having the same issue—gameplay has become more sluggish throughout, various shots that I'm almost positive would hit a mech, simply do not register, and impacts match performance to a varying degree. Seem to notice it more throughout ashburn servers since I have roughly 100+ ping there. SS requires around 90 percent accuracy of both weapons to be effective, but hits aren't registering, so my SS performance has dropped considerably.


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#33
AsianJoyKiller

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I'd like to test more, but this whole day I've only had like 3 servers available to me (All 1 stars, and my MMR is only around 2100.), one is a 24 slot server (Ew. No thank you.), and all are Ashburn.

 

Point is, it's really hard to test things when my MMR is locking me out of almost all available servers.

With the Ashburn servers, I've noticed a few hits not registering here and there. Stable ping, at acceptable levels.



#34
Flifang

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So after having 300-400 ping in Dallas servers today with almost no stability and every now and then bottoming out at ~190, I decided to try the European servers. To my surprise, I had quite a stable ping at what is for me very playable levels. It ranged from roughly 220 ping to a max of 300 but overall it didn't vary enough to make adapting to it impossible.

 

I don't know what's going on with the ping, but I don't think under normal circumstances a server in Germany would give somebody in Alaska a better, more stable connection than one in Dallas.



#35
CraftyDus

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I was in dallas tdm24m-6323 with dew (he was on a cowbell/aka/hawkinsbrawler) et al. last night.

 

Several server wide hiccups where all players felt in unison a "missing tic". 

For the most part we played through it. But I recall the complaints about registration on facility.

 

Apart from the stutters (which we all felt simultaneously) my hit reg seemed fine, I was on amsar reaper/sabot.

My shots all seemed to hit (aside from actual missed shots), I have the session on youtube/twitch.


Edited by Dustin, 27 April 2015 - 12:35 PM.

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#36
Hyginos

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I was in dallas tdm24m-6323 with dew (he was on a cowbell/aka/hawkinsbrawler) et al. last night.

 

Several server wide hiccups where all players felt in unison a "missing tic". 

For the most part we played through it. But I recall the complaints about registration on facility.

 

Apart from the stutters (which we all felt simultaneously) my hit reg seemed fine, I was on amsar reaper/sabot.

My shots all seemed to hit (aside from actual missed shots), I have the session on youtube/twitch.

 

Can confirm this, as I was in the same server. I also had a number of flak shot I was very suspicious of, but I don't think I play enough flak to really make a judgment.


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#37
Call_Me_Ishmael

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Tiggs replied to my ticket:

 

"We're going to make some new changes during the week after this weekends results are in. I greatly appreciate you providing us this feedback."


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Did I say Call Me Ishmael?

 

You should call me Luna.


#38
n3onfx

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Same here even on low ping, it happens to the point that even KLA on the Raider will act out. Sometimes it does no damage at point blank and sometimes the animation plays but no projectile comes out. Which makes you pretty boned when your 4 second reload time weapon does nothing.

 

Also have the same hit reg problem with hitscan weapons, mainly noticing it on the Assault Rifle. First few rounds don't register for some reason, even on immobile targets with the reticle ded center.

 

Also noticed that sometimes hits don't trigger the hit marker or the hit sound even though the target looses health, which is the first time I've seen this since around 2 years of playing Hawken.

 

It happens on random servers on EU so far, I'll note the server IDs next time it happens.


Edited by n3onfx, 30 April 2015 - 03:20 PM.

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#39
talon70

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When a fuzzy bunny like me needs that r-click to fire and the hit to register, we really really really10 do!

 

edit: S-c-r-u-b is forbidden  ?


Edited by talon70, 30 April 2015 - 08:46 PM.


#40
Draigun

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For tracking purposes, I'll bump this thread.

 

I haven't played enough ashburn to evaluate the issue as of yet. Ever since the removal of the DDoS service and the introduction of higher tickrates, ghost shots are no longer an issue?


Edited by Draigun, 08 May 2015 - 01:18 PM.

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