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Singapore vs Singapore2 Servers

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#1
Draco3

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I don't know if it just me, but I was playing tonight and noticed that my ping response for the Singapore2 servers was around 240ms.  The normal Singapore servers are around 60-70ms (which is a little above normal).  I live in Western Australia so I am bang smack in the middle between the Singapore servers and Sydney servers (my pings tend to be the same to Sydney and Singapore - which is I wasn't really phased with the region split).  Did I miss the Singapore2 servers announcement.  Will check again tomorrow just in case.



#2
ishara

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I have the exact same problem with them Singapore2 servers. 


:ninja:


#3
Dawn_of_Ash

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I don't know if it just me, but I was playing tonight and noticed that my ping response for the Singapore2 servers was around 240ms.  The normal Singapore servers are around 60-70ms (which is a little above normal).  I live in Western Australia so I am bang smack in the middle between the Singapore servers and Sydney servers (my pings tend to be the same to Sydney and Singapore - which is I wasn't really phased with the region split).  Did I miss the Singapore2 servers announcement.  Will check again tomorrow just in case.

 

I get 350 ping in Singapore and I'm from Western Australia. ;( Where do you get such good ping?



#4
Draco3

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I get 350 ping in Singapore and I'm from Western Australia. ;( Where do you get such good ping?

I am around the Fremantle area with ADSL2 (connecting about 14Mbps).  


Edited by Draco3, 31 July 2015 - 05:08 PM.


#5
Rajitha

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I'm pretty sure i'd get a high ping on these new servers as well if Ishara gets a high ping (same country, pretty sure same isp). I've been getting good ping in the past few months on the original Singapore servers and we now appear to have 2 of the original servers per gametype which is great :)  

Guess these new servers are just for some test since they aren't really necessary with our current playerbase, but there have been some new players in the region recently and i'd hate to see them leave due to bad ping experience in these singapore2 servers :/

EDIT :- PLEASE  remove these servers asap, right now they are being used mostly and i'm pretty sure most are experiencing bad pings


Edited by Rajitha, 01 August 2015 - 06:44 AM.

This ^_^ 

I agree with the desire to be able to see the actual ping time to each server.  I have it high on my list of things to address when we start releasing new client builds.  That would be a much better solution.

Hobbes Videos are really good to get a taste of each mechs playstyle - https://community.pl...awken-handbook/
Index of all the Hawken guides - https://community.pl...-guides-hawken/


#6
Draco3

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I have logged a support ticket (1268)la support call for the Singapore servers.  It seems that Singapore2 servers are now part of the Asia region and the original Singapore servers are gone.  Now if I actually want to play with a decent ping I am locked to the Sydney servers in Oceania.  Singapore2 is as bad as Tokyo.  Some people were complaining last night about the Singapore2 servers with them being a bit unstable and higher than normal ping.  


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#7
capnjosh

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Who would have thought dedicated hardware in an Internap datacenter would be inferior to AWS.  I'm working with Internap engineers, btw.


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#8
Rajitha

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Thanks for trying to improve server quality, hope it works out :)  It would be great if you could bring back the AWS servers in the meantime.

Could it be our isps fault guys? pingtest.net has been showing >200 ms ping in the last couple of months (it used to be <100 ms). But ping to AWS according to cloudping.info and also in-game was unchanged around 80 ms.


This ^_^ 

I agree with the desire to be able to see the actual ping time to each server.  I have it high on my list of things to address when we start releasing new client builds.  That would be a much better solution.

Hobbes Videos are really good to get a taste of each mechs playstyle - https://community.pl...awken-handbook/
Index of all the Hawken guides - https://community.pl...-guides-hawken/


#9
Draco3

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Thanks capnjosh for trying to fix this up.  Unfortunately for me today, I just had to leave the game until sometime tonight when I can next get on.  I normally have some time around lunch times to play (on the weekends; kids asleep, wife watching her TV shows) but most of the time the only people playing are outside of my region (Oceania) This means I  have to play games in Tokyo or Singapore).  Tokyo I get 160-ish ping (still hard against someone with a 28ms ping) but Singapore AWS (when it was around) was playable at least to the same degree as Sydney.  With the new Singapore2 servers, I just can't play well with a 240ms ping.



#10
Draco3

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Hey capnjosh. Glad to see the Singapore 1 servers are back. My ping on those servers is about what it was before they disappeared (around 50-78ms).
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#11
Draco3

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Has anyone been having problems with Singapore again?  I heard at work that one of the undersea cables has been cut (again) that be impacting the Indonesian/Singapore region.  Anyway logs sent to the capn.  



#12
TAZ_

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I've been playing in singapore server since last months, and doesn't have problems.. Ping still constant between 70-100ms.

(08:35:47 PM) Ashfire908: auth taz_ blacklist
(08:35:48 PM) ScrimBot: 'taz_' has been added to the 'blacklist' group.

 


#13
Draco3

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There is apparently a cut cable in the Indonesia / Singapore area that is impacting traffic.  Hence my ISP is going via a few additional hops which pushes my ping to 200+.  Hard to play at the moment, 200+ ping to Singapore and with the east coast of Australia now 1 hour ahead (stupid daylight savings), it's hard to find people to play with on Australian servers where I do get a good decent ping.



#14
jjm1

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There is apparently a cut cable in the Indonesia / Singapore area that is impacting traffic.  Hence my ISP is going via a few additional hops which pushes my ping to 200+.  Hard to play at the moment, 200+ ping to Singapore and with the east coast of Australia now 1 hour ahead (stupid daylight savings), it's hard to find people to play with on Australian servers where I do get a good decent ping.

 

via iinet:

"Our network partner has advised that the fault was repaired today but have advised there is a second fault and this is expected to be completed by the 30/10."

 

Then I give it less than 2 months before someone else breaks it again.



#15
Draco3

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Just checked tonight and my ping's to Singapore are way down to what they were before (about 70-76ms).  Excellent.

 

Also noticed the Singapore 2 servers aren't in the list any longer.  Haven't checked the maintenance schedule yet so not sure if offline because they are offline or offline permanently (couldn't play on them anyway). 






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