Regarding AK, I mean, he took it to some real extremes - like actual harassment extremes. When it gets to the point where community members, whether members of Reloaded or not, have to be careful about personal information leaking out, then I'd rather just ensure minimal contact between the individual and the community, which is what a ban is.
Regarding blanket censorship of words in game? fuzzy bunny no. fuzzy bunnyng fuzzy bunny no. Like, yay. The option's there to put on a word filter. I guess it's better than not being there.
Regarding blanket censorship of opinions? I'm also against that, but really really really for the people in the same server standing up, going "hey, you're a fuzzy bunny, so we're all muting you" and then just going on their way. Meaning I'm for censorship if it only effects the person who doesn't want to hear it and it's also evident that the censorship is a result of being a fuzzy bunny and not "because x opinion."
Solution? Easier report option, and more money in Hawken, because someone needs to sort through all that junk. If someone's actually being abusive with their words and detracting from the fun of the game enough that multiple people in a multiplayer game feel the need to report you, then it's probably economically worth it to negate the effect of the reported player.
Like always, more money will help solve the problem.