1) My 14 year old son cannot play, as of yesterday, because it says his account has been "suspended or banned"? What is going on here? I haven't played Kittens in months (tried again last night), but my son kept playing and kept getting better. He was at about 2150 MMR when this happened. Has someone accused him of hacking? Obviously if he is cheating in some way then I would like to know, and he should be punished. But he received zero emails about this, and right now I'm trying to explain to my son why he can't play. He's extremely discouraged. Incidentally, this also happened almost immediately after he was invited to a "clan", and he gave them (unknown to me at the time) his email address. Please let me know if A) You have seen this happen before and it was in error, or B) My son has actually been cheating somehow. (Most of you will remember who he is in game. I'm trying to avoid "call outs" here.) Why is no email sent when accounts are banned or suspended, explaining the reasons why? My son has spent about $50 of his allowance on cosmetics in his game, by the way.
2) So while we were looking at his account, I figured I would log into my account too, which I hadn't done in months. We have an upgraded graphics card now, so I wanted to see how the game looked with better graphics. But something bizarre has happened to the mechs in my garage, such that over half of them cannot even be played. They have strange weapons combinations that they shouldn't, and a couple of them (Incinerator for example) even has a chassis that I've never even seen in the game?! When I click "launch" for all these mechs, I get some kind of "account sync" error. There are probably only 6 mechs I could actually launch in-game. Is this a well known error/glitch? How do I fix this? (assuming I even want to at this point)
All in all an extremely frustrating 24 hours of Hawken for my son and I. Please advise. Thanks for your help.
Sign In
Create Account


This topic is locked

Back to top















