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Not receiving a response on a support ticket from January

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#1
(Xbox)x KiRK707

(Xbox)x KiRK707

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Need a reply here guys, I bought the pre access Ord and got everything but the Ord itself. I can supply screenshots showing that I bought the add-on but have not received an unlocked G1 Ord with it. I ended up purchasing a G2 Ord upon its availability because I couldn't grind out the G1 I had paid money to get early access on. Sent a support ticket on 1/19/2017, got no reply. I've mentioned it on the forums before, still no attention paid. So now this is here. Not gonna lie, I was hoping we could resolve this by repaying me with a G2 Charge...

Edited by (Xbox)x KiRK707, 18 April 2017 - 05:06 PM.


#2
DallasCreeper

DallasCreeper

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All I can say is continue to be patient. The dev team is very small and definitely has issues in the support department. 


 

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Ridding the world of evil, one Berzerker at a time.


#3
(Xbox)x KiRK707

(Xbox)x KiRK707

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I have received a reply and the issue was squashed in a satisfying manner. Thanks to the devs! Anyone else that is having similar issues, just be patient!
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