Dear Reloaded,
Hawken is your product, we are your customers. Eventually you want to sell stuff to us.
Eventually you want a playerbase to support your game, give you feedback and help promote it by streaming etc.
Right now a lot of us, myself included, don't feel like we are treated as valued customers.
I as paying customer ask you to ensure your moderators are people who carriy out their dutties responsible and within reason and without letting their decision being influenced by personal emotions or a grudge towards a member. I also ask you to ensure your future moderator will respond to broad community criticism as a responsible person.
The last moderator decision of putting a valued community member under mod approval for posting and the subsequent mass banning of the contributers to the massive criticism is unacceptable.
Once again I like to remind you, you offer a product, we are your customersyour not monarchs, we're not your subjects.
I also like to remind you that there are other forums where we as a community can migrate to if we feel we're no longer welcome by the developers and there are also other games we can turn to if we feel that you don't want us as customers.
Pleasure_Mortar
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