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About those problems on US-East Today...

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#1
capnjosh

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I was trying to address some server load issues earlier today (some pegged CPUs), and due to a bug in the server management system, ultimately a number of gameservers were duplicated.  That caused those strange errors you may have experienced when trying to connect to a match, particularly in US-East.

 

Since pinky swearing is not something to be taken lightly, I have felt the burden all evening to make sure it gets fixed.  My announcement yesterday mentioned such commitments.

 

I found the bug and I've got a fix in place in the Japan region.  The other servers should be fine until we do a quick server restart early this next week.  As a bit of a bonus, we should also be able to support private servers a little better.  That, and now I *really* understand how the server management system works (which, honestly, is probably the most valuable aspect of this little episode).

 

In addition, while I was working with the code I figured I'd put in an approximation of what the region consolidation may look like.  If you look at the Japan region you will now see gameservers named "tokyo-tdm-3707" (as an example).  This is a way to indicate *where* a gameserver is located, so you can have some idea of what kind of Ping to expect.  This is by no means a comprehensive fix; but it's something I can do *right now* that should be an incremental improvement.

 

So, go check out the Hawken action in the Japan servers.  It may be more fun that you'd ever expect :)

 

 

 

-capnjosh


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#2
Amidatelion

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In addition, while I was working with the code I figured I'd put in an approximation of what the region consolidation may look like.  If you look at the Japan region you will now see gameservers named "tokyo-tdm-3707" (as an example).  This is a way to indicate *where* a gameserver is located, so you can have some idea of what kind of Ping to expect.  This is by no means a comprehensive fix; but it's something I can do *right now* that should be an incremental improvement.

 

Awesome. Awesome.



#3
bacon_avenger

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That, and now I *really* understand how the server management system works (which, honestly, is probably the most valuable aspect of this little episode).

Is this "*really*" kind of like how a new homeowner *really* knows how basic pluming and electrical works in a building shortly after they take possession of the place? :wink:


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#4
BaronSaturday

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Is this "*really*" kind of like how a new homeowner *really* knows how basic pluming and electrical works in a building shortly after they take possession of the place? :wink:


I'm sure they would if they had access to the line work BPs or was able to look at the pluming and electrical... And were a plumber and electrician.

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#5
bacon_avenger

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I'm sure they would if they had access to the line work BPs or was able to look at the pluming and electrical... And were a plumber and electrician.

I don't know about where you live, but around here, most homeowners (condos don't count, and apartments are only rented, not bought) have access to these things and often do learn about the basic stuff quickly, unless they hire it all out. :tongue:


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#6
Elite_is_salty

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Why are all private servers down except for HAWKEN-TS-I ?? When will they be back up?


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#7
OmegaNull

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You know, now that you mention it, it would make sense. HA, either way thanks for the work Capn. I know that growth only comes with pain. 


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