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#1
Nov8tr

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I have played since summer of 2012. Quit last spring/summer. I have several items I've noticed missing. I had the 4 bot repair bot with red lasers, gone. And a couple of others,  and a blue one. Several skins missing. I spent way too much money buying HC to get a bunch of them. Had one Meteor dev gave me(Zamboni I think), but not the cupcake heart one. And also my consumables are not working at all. As in zero. I can't make them function. F1, F2 and F3 do zero in game. Not any type of game on any of my mechs (I have them all). Weird. I miss my extinguisher! :( And yes I have 216 units to use for them. I ran the fix tool for missing items and got the list below.

 

http://i.imgur.com/1hHfykQ.jpg I figured this was better than a huge picture. I had to make a picture as the forum does not allow copy and paste from documents in my computer. At least not that I have found. :)

 

Thanks to anyone who can help me. If there is nothing you can do I understand. Some things may have been lost with time. Owner changes, etc. But it would be nice to have them again if possible. Very much appreciated for anything anyone can do. Take care!!

 

**UPDATE** SS396 help me get my consumable working. BUT I'm still missing a lot of stuff and my stats in the game are wayyyy off. It says I've played a total of 261 hours, ROFLMAO. I've played that in one month. Not in the lobby, Playing. :P I know, I know, I play too much.

 

Danny Grimes / aka: Nov8tr (pronounced innovator)


Edited by Nov8tr, 27 March 2015 - 07:31 PM.

"Nov8tr" is pronounced "INNOVATOR"

aEGHJsh.gif?1

Yes I'm really 64 yrs old. July 6, 1953


#2
SigmaOmega

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The last response I got, was to wait until the backend system was up to put in a ticket for this. So hopefully that will be up soon™



#3
Nov8tr

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Thnx Sigma. I'm hanging in there. When you're old you learn patience. :D


"Nov8tr" is pronounced "INNOVATOR"

aEGHJsh.gif?1

Yes I'm really 64 yrs old. July 6, 1953


#4
SigmaOmega

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Thnx Sigma. I'm hanging in there. When you're old you learn patience. :D

I learned it an early age. Military will teach you that I guess (for some) XD



#5
Nov8tr

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I was VietNam so yeah I get that.


"Nov8tr" is pronounced "INNOVATOR"

aEGHJsh.gif?1

Yes I'm really 64 yrs old. July 6, 1953


#6
SigmaOmega

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Thats a question for Ashfire908

 

It will be the same sponse I got. I have the same issue with items missing on my account from Alpha/Beta. Once the ticket/support system is online, everyone will be able to put in their requests.



#7
UncleBlitz

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lol i dont want to scare anyone but that happened to me 3 month ago ,but not only missing items....missing internals ...+ even missing weapons on some mech....more annoying were the missing meches (half of my garage was gone in one night)....and 2 weeks later i wasnt able to play and had a "account syncing error" message at each try to join the game right after loging in and been told who from my friends are online...still not fixed for now and waiting for the support come back too :(



#8
Nov8tr

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I'm patient. I know they got a full load. I figure when they get the support thing up and running they'll figure it out. In the meantime I'm having fun playing. :D Oh I wanted to says thanks for all the help SS396, my consumables are now working in CO-OP.  :)


Edited by Nov8tr, 26 March 2015 - 01:28 AM.

"Nov8tr" is pronounced "INNOVATOR"

aEGHJsh.gif?1

Yes I'm really 64 yrs old. July 6, 1953


#9
Nov8tr

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Hey guys. Any idea when support is going to fix this issue? I have 16 items missing. Not like I'm missing A pencil. I'd really appreciate it if someone would take a look. Like time I checked the message was it would be fixed at the next update. Hasn't that already happened? Or are we still waiting for that too? Just checking in.

Much appreciated. Take care.

 

Oh yeah I've talked to a couple of people who have said they are missing items as well as the people posted in this thread. Thanks.

This link will take you to a tool that will tell you what items you have missing and may even fix something. Did list mine but did not fix them.

https://hawkentools....s/abilities/fix

Good luck and have fun! :D


Edited by Nov8tr, 10 April 2015 - 12:14 AM.

"Nov8tr" is pronounced "INNOVATOR"

aEGHJsh.gif?1

Yes I'm really 64 yrs old. July 6, 1953


#10
Nov8tr

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Since I'm not the only one with this problem this is a shameless bump to keep it on the front page so maybe one of the Devs will pass thru here and see it. :D

Thanks a ton for all your hard work. I'm sure there are many who appreciate you even being here to try and right things, and for bringing back a great game. If you could check this problem out, if you haven't already, it would be greatly appreciated by myself and many others. Take care!


"Nov8tr" is pronounced "INNOVATOR"

aEGHJsh.gif?1

Yes I'm really 64 yrs old. July 6, 1953


#11
Ashfire908

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Those messages you think mean items are missing are just debug lines I left in. The page says there's no issues found. I've silenced those messages so people stop thinking the ability fix does item validation. I've been developing a comprehensive validation tool for about a week or so to properly work on people's accounts and determine what's actually going on with missing items/corrupt data. It will eventually replace the ability fix tool, since it's far more in depth and won't apply naive fixes like the current one does.

I took a look at your account, and it seems to be relatively fine. If you are having issues in game, please open a support ticket instead of posting here so we can handle your specific case.
Creator of ScrimBot and other community tools.
 

[kloeri] And we're done for now with all the rebooting.. except for a single server that will be rebooted when it's done pretending it's a tree.


#12
Nov8tr

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Thanks for the reply. I will open a ticket then.  Take care.

 

**EDIT** I did open a support ticket and they think my account became corrupted at some point in the past. They are looking into it now. :D Thanks!


Edited by Nov8tr, 13 April 2015 - 03:51 PM.

"Nov8tr" is pronounced "INNOVATOR"

aEGHJsh.gif?1

Yes I'm really 64 yrs old. July 6, 1953





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