I am trying to remain calm and polite. But this has gone on WAY to long to still be ignored, in my humble opinion.
I'm talking about a particular hacker. We all know this person. He has been on EVERY evening for over a week now in his/her SS Aimbot, ruining the matches for everyone else. But its not just that they are aimboting. They also have one of the most offensive names that I have ever seen. It violates your profanity rules, demonstrates sexism, and even glorifies violence against women. It sickens me to even think of that name now as I type.
I'm quite certain he was reported to you long before I reported him about a week ago. My report came back with your auto-reply, as always (which is fine btw), and then a couple days later one of you sent a personal reply that you were "looking into it". This would have been about five days ago. He has been playing non-stop, as I said, for at least a week. So about 3 days ago I replied to your reply saying that he is STILL there, with the same offensive name and the same aimbotting behavior.
Last night I found out that at least 3 other players have not only reported him to you, but also provided video evidence. I don't feel this should be needed, since any of you can just log into the game and see it for yourself, but these players have gone the "extra mile" in that sense. And still this player is out there. In fact there are videos on Youtube showing this player cheating, and yet they can still use that account.
In fact last night he spoke up and began mocking the rest of us, taunting us with "Yes, record and report." He could be reading this very thread right now, laughing at "all the fuss" he has created. The other players told me that there is no point in reporting anymore, because, in their words, Reloaded doesn't care and doesn't do anything about it.
And this is my point. If it has reached a point where players refuse to report cheaters anymore because you have a reputation of not doing anything about it, then you have a serious problem on your hands. Player retention seems to be at an all-time low, and this type of reputation will certainly not enamor new players to the game.
We have asked questions about your "policing" of the game before and get pretty vague answers like "Yes, we look for and block cheaters." I humbly repeat my request, and the request of so many of my peers, that you prove this to us by at least banning this one player's account. Sadly, they can just make another, from what I am told. But at least banning this particular account would prove to us that 1) You do take action against cheaters, and 2) You do take your naming rules seriously and are not in any way tolerant of those names which promote violence against women.
This is very simple. Just watch all the videos that have already been provided on this player. And if this is not enough, please join a couple TDM games where he is playing and see for yourself. If you are unwilling to do this, and 1 week from now this same offensive name is "alive and well", then what are we to conclude except that you truly do not deal with cheaters? Thank you in advance for all your help.
Kittens
Edited by harmless_kittens, 08 August 2016 - 04:44 PM.
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