Just some quick questions, I think I caught a person doing some bannable stuff, do I email support or does Hawken have a report system? I have what I'd consider ironclad evidence in the form of video recordings, can I send these with my report? Also I'm not really sure what the stance is on map exploiting (i.e. walking on the ceiling) but I have footage of that too (among other things). If someone can point me in the right direction in the name of justice that would be cool.
Banning
#1
Posted 18 December 2015 - 12:03 PM
#2
Posted 18 December 2015 - 12:33 PM
This is what you're looking for.
Submit a request is in the top right hand of the screen. There may be some wonky sign in stuff that you have to navigate, but you'll get there. That being said, if it's just a verbal "hey this guy's hacking" it's unlikely anything at all will be done. Be as detailed as possible.
#3
Posted 18 December 2015 - 12:59 PM
video or nothing happen
and send it to support. just advice.
Edited by nepacaka, 18 December 2015 - 01:00 PM.
Kompotka 3000. 2D ha?ken game: https://community.pl...ve/?hl=kompotka
Interceptor, B-Class mech concept: https://community.pl...itdefence-mech/
Challenger, C-Class mech concept: https://community.pl...ccepted-thread/
G2-Brawler, C-class mech concept: https://community.pl...pacaka-is-here/
Kinetik, B-class mech concept: https://community.pl...ass-shotgunner/
Melter, A-class mech concept: https://community.pl...-class-support/
#4
Posted 18 December 2015 - 01:07 PM
Thanks! And yeah spent a couple games baiting and recording this guy so there is some solid evidence.
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#5
Posted 18 December 2015 - 01:22 PM
Also I'm not really sure what the stance is on map exploiting (i.e. walking on the ceiling) but I have footage of that too (among other things). If someone can point me in the right direction in the name of justice that would be cool.
There's a difference between map glitching and exploiting; make sure you know it. Don't submit a support ticket until you have evidence that someone is using map glitches to their advantage.
- TAZ_ likes this
#6
Posted 18 December 2015 - 02:01 PM
Pretty sure walking around on the ceiling and sniping people counts as exploiting. It's pretty hard to accidentally glitch your way to the top of the map. And again, I have video evidence.
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#7
Posted 18 December 2015 - 04:46 PM
Feel free to submit your irrefutable video evidence so that you can get a canned response and watch the same guy continue to play the game for weeks.
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#8
Posted 18 December 2015 - 05:39 PM
Feel free to submit your irrefutable video evidence so that you can get a canned response and watch the same guy continue to play the game for weeks.
Probably. I've come to expect no more or less from reporting players in various games.
#9
Posted 18 December 2015 - 06:14 PM
Edited by WmMoneyFrmMissouri, 18 December 2015 - 06:15 PM.
#10
Posted 18 December 2015 - 06:25 PM
There's a difference between map glitching and exploiting; make sure you know it. Don't submit a support ticket until you have evidence that someone is using map glitches to their advantage.
What's the difference between map glitching and exploiting? Examples?
#11
Posted 18 December 2015 - 06:37 PM
Could you please upload your video and share the link in here?
I wanna seeeee it ![]()
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#12
Posted 18 December 2015 - 06:53 PM
I'm uploading one of the videos to youtube right now, but is it okay to link it here? I know naming players is against the forum rules but I don't know about linking videos of said players.
#13
Posted 18 December 2015 - 07:09 PM
I'm uploading one of the videos to youtube right now, but is it okay to link it here? I know naming players is against the forum rules but I don't know about linking videos of said players.
Nah. You likely won't face any repercussions, but similar to why you shouldn't use glitches in game, it goes against the spirit of the community - and arguably against the rules. If you have specific questions about the video, I'd recommend dropping it in the IRC.
#14
Posted 19 December 2015 - 02:44 AM
most people on this forum probably know what the difference between true skill and an exploit is. i myself would be able to aid in the act of judging this so called exploiter, as i have quite the amount of experience under my belt.
#15
Posted 19 December 2015 - 07:26 AM
Just report him, ideally with video or at least screenshots, any proof, and let devs deal (or not deal) with it as they find appropriate. You can't do nothing more. Make sure the callsign is visible and if you're making a video, make sure to upload only the relevant parts, so devs don't have to sift through long unrelated footage, as that will only increase the time needed to investigate. If the thing devs should be looking at is barely noticable at full speed (typically aimbotters snapping between targets in a fractions of second), replay the clip in slow motion or even go frame-by-frame in your video. It is also good practice to make the video unlisted on youtube, so only people who received the link (devs) can see it (and the view count is also a reassurance for you that a dev has actually watched it, given nobody else can access it).
Edited by Zaxik, 19 December 2015 - 07:29 AM.
#16
Posted 19 December 2015 - 02:39 PM
What's the difference between map glitching and exploiting? Examples?
Map Glitching:
Someone is exploring the map and finding cool stuff without influencing the outcome of battles. I do this.
Exploiting:
Someone is leaving the map and using their position to kill players more effectively.
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#17
Posted 19 December 2015 - 02:45 PM
Map Glitching:
Someone is exploring the map and finding cool stuff without influencing the outcome of battles. I do this.
Exploiting:
Someone is leaving the map and using their position to kill players more effectively.
Ah thanks, i can get on board with those definitions. I thought you meant they were somehow inherently different interactions with the map- but yeah exploiting = glitching + dikkery. Truth.
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