7 replies to this topic

[GunSlingerAUS]

Hey guys

The title says it all. I'd like to buy some ingame currency, but the website tells me my account isn't authenticated. I ask it to send the auth email, and nothing arrives. I've checked my spam and junk mail folders - nada.

My ISP is Internode, one of Australia's biggest - they might be filtering you guys out at their end.

[GunSlingerAUS]

Btw, I've been waiting around 24 hours since I first requested the email - have asked it to be resent multiple times since then.

[Speedbump]

Looks like there was a problem preventing some of the authentication emails from being sent. That problem should now be resolved. Sorry for the inconvenience!

[GunSlingerAUS]

Thanks for fixing it - you got my first twenty five bucks as a result! Now to figure out which mechs to buy...

[Karolina84]

Same problem here. Game is already downloaded but activation mail is stuck somewhere.

[Korriban87]

I have the same problem, I changed my e-mail address since I'm no longer using the old hotmail account, but for some unknown reason this activation e-mail is either not being sent or I'm unable to receive it.

[MoDuZzz]

Same problem. Although it has been less than 24 hours, only 12.

[hendman]

For anyone still having problems, file a ticket with the support staff: https://playhawken.z...us_requests/new