7 replies to this topic

[Gunhed]

Launcher crashes when hitting "Sign in" button...
Its my third time today..each time = 6 trials = 6 crashes
Major severity
System wasnt modified..played yesterday fine..only redeemed a code today..
XP sp3, 4BG, E4500, Cisco 2100 Cable modem

Crash report:
AppName: hawkenlauncher.exe  AppVer: 3.2.1.35  ModName: patcher.dll
ModVer: 3.2.1.35  Offset: 00019c6f

[MerryAgony]

HI there -
Will you please submit a support ticket so we can sort this out for you_ Please include your OS and specs, along with the crash report. And a DxDiag would be really helpful.

To run a DxDiag:
https://playhawken.z...g-a-dxdiag-file

To submit a support ticket, just click Support at the top of this page.

Thanks, Merry

[Gunhed]

Just did.. thanks for Your input..

Crash & burn!

[Goldberg87]

I've got the same problem, I will send in a ticket too.

[Seriak4]

I've encountered a similar error on a different game, basically i fixed the issue but going to my control panel>security center>firewall>exceptions and making this game an exception, basically your launcher is being blocked by the computer and you gotta tell it not too, thats whats causing the crash, Hope this helps,

[Promet]

Does your firewall report which ports the program uses_ I have to configure mine manually and would like to know which ports to allow if you're able to report that.

Thanks!

[Gunhed]

Hey man..that was like, last year thing..meteor support team helped me out afer I submitted a support ticket..it was something on their side..
I dont have any specyfic ports open in my FW..I just added an exclusion for hawken game app..gl dude..

[MerryAgony]

Hi -
You'll find information on ports in this support article:

https://playhawken.z...s-to-run-hawken

Thx,
Merry