27 replies to this topic

[Supra297]

---------------**Update** Workaround/Solved**---------------


Create a new account.
Be sure to activate before even launching the launcher.
Once you activate, log onto the website here with the account.
If it shows that you have 5000 game credits (not Meteor credits) then the account should be good to go
You can now use the launcher and log into the game.
It should properly sync.
If the website still shows 0 game credits.... Make another account and try again.

There is some kind of conflict within the game here about the syncing and activation part.
If you try to sync with the client before you have activated via email you fuzzy bunny up the system.
Sometimes even if you activate you get 0 pts. I'm not sure whats going on, hopefully this helps the devs.

-----------------------------------------------------------------------

This is a thread to reiterate to the devs that the Syncing issue still exists for new players.

Detailed description of bug:

1) Once you click launch on the launcher the game runs.
It attempts to log you in

2) Log in is successfull because you can see the display name change from "rookie3123" or whatever to your account name

3) heres where the bug happens. When it tries to *******SYNC******* your account you get the following pop up error:

"Syncing Account Failed The Meteor service is unreachable"


Please don't post on here unless you have the exact same sync bug as a new user, in order to avoid hi-jacking this thread.

Only post here if you have the same bug so they know its still there and keep working on this issue.

Edited by Supra297, January 28 2013 - 05:16 PM.

[ArcticKitsu]

I have the Same issue, my E-mail was verified way be fore i even downloaded.

[MerryAgony]

We are working this issue - trying get you in-game as soon as we can. Stay tuned.....

[GrendelPrime11c]

Same issue. Email activated. Firewalls disabled. LETS GOOOOOOOO

[JackofSSpades]

Same thing here, email has been activated, firewalls are disabled...

[DavidRey]

Yebb, can't sync the account

[Ninno]

Well, glad I'm not the only one having this issue. Thank you for the reply MerryAgony.

[GratuitousLurking]

Cheers. I'm trying a fresh install on the random chance that fixes it, but hopefully it'll be fixed one way or another. I can also verify that it was happening pre-Reaper patch by a few hours :S

[Supra297]

Updated, first post, work around.

Edited by Supra297, January 28 2013 - 05:17 PM.

[Sable_Sonata]

Same issue. I'm definitely not making a new account though.

[Ricodon]

Supra297, on January 28 2013 - 03:05 PM, said:

Create a new account.
Be sure to activate before even launching the launcher.
Once you activate, log onto the website here with the account.
If it shows that you have 5000 game credits (not Meteor credits) then the account should be good to go
You can now use the launcher and log into the game.
It should properly sync.
If the website still shows 0 game credits.... Make another account and try again.

There is some kind of conflict within the game here about the syncing and activation part.
If you try to sync with the client before you have activated via email you fuzzy bunny up the system.
Sometimes even if you activate you get 0 pts. I'm not sure whats going on, hopefully this helps the devs.

Thanks for this BUT there is a problem!

I can't register twice (or more often):
1. my e-mail address
2. my pilot name

How many E-Mail Addresses should i make before an account here works as intended_ How often should i think about a new good pilot name before an account here works as intended_

kidding _ I have verified my account before i logged into the game! I has downloaded the gameclient via verification link!

EDIT:
I just created a new account (NOT verified)but there are already 5000 credits on it!


BUT I WANT THIS PILOTNAME HERE!

Edited by Ricodon, January 28 2013 - 06:41 PM.

[GratuitousLurking]

GratuitousLurking, on January 28 2013 - 04:18 PM, said:

Cheers. I'm trying a fresh install on the random chance that fixes it, but hopefully it'll be fixed one way or another. I can also verify that it was happening pre-Reaper patch by a few hours :S

Reinstall didn't work, just to let ya know. And there's no way I should need to make 2-3 accounts just to play one.

[Hellbringr]

did all that still takes FOREVER to sync , as in it still hasent finished

[salemdavea]

haveing the same issue

[thefallboy]

Same issue too since yesterday.

So does making a new account work_ Can you use the same email address for more accounts_

[woofdang]

ok I made a new account and it shows I now have 5000 credits. But this sucks as I liked my first call sign and I had to use another email addrss which I don't like to use for gaming. So is there a way to get my first account working eventually_ and can anything I gain on this account be transfered later to my first account_ I know it's a lot to ask.

[TSKNF]

Supra297, on January 28 2013 - 03:05 PM, said:

If the website still shows 0 game credits.... Make another account and try again.

I have still 0 Points. So can someone delete my account, cause i want to create
a new one. This time i will first activate my email and then try to log in, HONESTLY

[Ricodon]

TSKNF, on January 29 2013 - 09:59 AM, said:

So can someone delete my account, cause i want to create
a new one.

That was also my idea, so i have contacted the support couple hours ago, still waiting for response. I hope they can delete my account so reusing of my email & nick is possible.

[MerryAgony]

Here is the latest update from News and Announcements, and it includes the latest on the Server Unreachable/Sync error:

http://community.pla...ity-stabilized/

thx,
Merry

[NinjaKid71]

same as the other - no server loggin after syncing (or during) ... windows 7 64bit ... following i have done

- registering
- activating
- installing the client-software

but cant login