15 replies to this topic

[GoldenRatioTech]

I tried regular mode, training mode, VR mode, etc... All other keys and mouse seem to work but I cannot use the arrows or WASD keys to move the mech.  It just sits there.  This is the way it started by default on Steam and am wondering if I am missing something or if this is a bug_  Some one please help as I would love to be able to play this on the RIFT in the near future!

[EliteShooter]

It sure is a problem on your end, it's not a bug.

[GoldenRatioTech]

When I load the game it thinks I have a gamepad... I in fact DO NOT have anything other than a keyboard and mouse connected.  To me this must be a Steam Bug or a Hawken bug within Windows 8... Any ideas_

[IronClamp]

got to settings (in Hawken game menu), controls/keyboard and rewire all the controls to keyboard keys (seeing as you're new, look at the Hawken game guide on the main website to find out what those are).

I've had only one scenario like that, but it was the E key on my keyboard suddenly being confused with a game pad button.

Hope that helps

[GoldenRatioTech]

When I go to controls there are 3 columns for key mappings.  First, second and the third is shown with gamepad buttons... they are all set properly.  I tried to reset them, tried remapping to other keys to test, nothing works!  I tried multiplayer and sat on my one spot and shot turret style until I died... got sent to another location and same thing... very odd.  I thought at first it might be that I was stuck in the ground but even in the tutorial VR it does this.  I assume it is a Windows 8 thing coupled with Steam/Hawken not liking my keyboard and mouse combo maybe_  Any other ideas on how to remove gamepad options and revert to keyboard only options_  IS there a settings file I can hack to set it to keyboard_

[stinkycheeseman]

It sounds like an issue with your KB and/or drivers, where the game is not recognizing it as a KB. What's the Make and Model of KB you are using_ Also, in the future, it's always a good idea to post your equipment specs in full when submitting a tech support request/thread.

[GoldenRatioTech]

Sorry about that...

Windows 8.1 update 1
Microsoft Sculpt Ergonomic Mouse
Microsoft Sculpt Comfort Keyboard
Thus 2 USB receivers cause they are 2 different devices... under devices it lists the keyboard as Microsoft USB Dual Receiver Wireless Keyboard (Mouse and Keyboard Center)... and in device manager there are two of these listed, I assume one for the mouse and one for the keyboard as they are similar models but not the same... the mouse can come with a keyboard that works on the one USB receiver with it but I did not like that keyboard so I bought the mouse only model... I assume now that is likely what is going on but to tell Steam or Hawken to ignore that and force keyboard is beyond what I have been able to find info on currently.

i5 2500k proc, GTX 760, lots of RAM... 800W power.  Dual monitors.

I'm pretty sure there is a device conflict somewhere telling Steam and or Hawken that it is a game controller.  I tried to play Portal 2 and it works fine except the mouse moves out of my one screen to a second screen when I am playing...

So if anyone has an idea or a solution that would be awesome since I cannot play the game at all...

Edited by GoldenRatioTech, June 19 2014 - 06:02 PM.

[hendman]

Check your device manager again under the HID section (Human Interface Devices), and make sure your KB/mouse didn't install a virtual gamepad driver as well. If so, disable it.

If not, file a ticket with the support staff: https://playhawken.z...us/requests/new

[GoldenRatioTech]

Nothing listed that would make me think Virtual Gamepad driver... Just many HID-compliant consumer control devices, system controllers and then MS Hardware USB Keyboard x 2 and same for mouse due to both the mouse and the keyboard technically having their own separate counterparts but which were purchased separately.  I am starting to hate that I bought these devices now even though I like them in Windows! i'll submit a ticket   Thanks.

[GoldenRatioTech]

Some additional info if it helps..

DXDiag -- http://pastebin.com/6jvgsx4p
HawkenInput.ini -- http://pastebin.com/UhHeNw2X

It appears to not be an issue with the KB itself, tried all regular troubleshooting avenues suggested in chat and forum.  All keys function normally in game except that WASD does not move the mech when playing... but they do type.

[GoldenRatioTech]

Tried an alternate KB and mouse, one wired, one wireless, same issue.  Reset everything to defaults, still an issue.  Very odd that I am stuck and can't move... if you look down can you see the legs_

[IronClamp]

You mention the legs... I don't know if your supposed to or not... hmm, have you redistributed your game packages recently, or at all_

[GoldenRatioTech]

How do i do that_ I told steam to recheck the game files... and that passed.

[GoldenRatioTech]

Tried in online game as well and still stuck.  Issue is definitely software... any more ideas_

[GoldenRatioTech]

Reinstalling the game OR disabling a program called Synergy seems to have fixed the problem.

[IronClamp]

Yeah, re-installing the game makes sense... FYI, the redistribution file is found at:
C:Program Files (x86)SteamSteamAppscommonHawkenBinariesRedist

Sorry about not including that earlier, didn't think about it.