HAWKEN servers are up and our latest minor update is live!
Forgot Password_ SUPPORT REDEEM CODE

Jump to content


Login interface missing


  • Please log in to reply
15 replies to this topic

#1 Cakeophany

Cakeophany

    Member

  • Members
  • PipPip
  • 11 posts

Posted October 29 2012 - 05:46 AM

Hello there,

I'm sorry to be a ballache but I've tried searching the forums and found nothing detailing this problem. I have managed to use the threads to get the launcher to work. The first time I encountered the game's login (which requires me to enter email and password again), I was stumped by the @ problem, which again I sorted without having to ask thanks to the solutions posted here.

Now it seems the login interface just doesn't appear after I launch the game. It synchs my account, and that little segregated wheel thing goes round and round, then instead of giving me the dialogue box to write my email and password in, I just get left hanging with the title screen that doesn't have any buttons, features or functions on it. Just a cool picutre of a mech and some stylish writing scattered around.


Am I being astonishingly obtuse by failing to notice that the game takes a while to boot up after this juncture_ Or is there a problem here that has not been mentioned by anyone else_

If this appears to be as it should be, then I don't think the title menu or whatever is actually coming up. There isn't even an exit button and I have to use Ctrl+alt+Delete to close the application through task manager.

#2 Cakeophany

Cakeophany

    Member

  • Members
  • PipPip
  • 11 posts

Posted October 29 2012 - 05:51 AM

For the record, I receive no error message. It would appear in retrospect that my login proceeds automatically without failure, but then there are no buttons or game functions to interact with. It's literally just the background of the title screen, so it seems.

#3 Cakeophany

Cakeophany

    Member

  • Members
  • PipPip
  • 11 posts

Posted October 29 2012 - 05:56 AM

Aha, maybe I'll try this when there's a beta test running!

Just read the stuff about servers opening at 12:00 PDT  (about 1800 here in the UK). Sorry, I assumed it would be running the whole weekend. That's probably why, but if I get the same problem when I try to log in tonight, I may cry.

#4 Elix

Elix

    Good Guy Elix

  • Members
  • PipPipPip
  • 4,228 posts
  • LocationFred's cockpit

Posted October 29 2012 - 06:40 AM

The test is active and remains so until 11:59pm GMT-0700. You're experiencing a technical issue.

Restart your computer and try again. If that doesn't work, uninstall and reinstall Hawken.
HAWKEN Community Values (updated!)

ETA for $feature_you_want to be added to Hawken Open Beta: Imminent™
See someone breaking the rules_ Don't reply, just hit Report. I am a player, not staff.
Drinking game: Check the daily stats. If I'm not the top, DRINK! (I'm joking!)

#5 JuiceBox

JuiceBox

    Advanced Member

  • Members
  • PipPipPip
  • 469 posts

Posted October 29 2012 - 09:10 AM

If you have any firewalls installed disable them.  Can cause issues for games like this.

#6 Cakeophany

Cakeophany

    Member

  • Members
  • PipPip
  • 11 posts

Posted October 29 2012 - 03:22 PM

Alright, I've tried reinstalling and all, had to restart once anyway to get out of it as CTRL ALT DEL didn't work.

Now just about to tinker with my firewalls. Here's hoping I can squeeze into the last hour of this games closed beta. In retrospect, I should have done all this on friday, but I went out for a much needed beer or four :(

#7 Cakeophany

Cakeophany

    Member

  • Members
  • PipPip
  • 11 posts

Posted October 29 2012 - 03:23 PM

PS - I'm crying :(

#8 Cakeophany

Cakeophany

    Member

  • Members
  • PipPip
  • 11 posts

Posted October 29 2012 - 03:33 PM

Righty, after disabling Avast antivirus and Windows Firewall, I can confirm that neither solution worked. All I get to is the opening screen (grey in colour) with disjointed writing and a boss picture of a mech.

I hope it was good :( :( :(

Guess I'll see if Mechwarrior online is working again.

#9 Elix

Elix

    Good Guy Elix

  • Members
  • PipPipPip
  • 4,228 posts
  • LocationFred's cockpit

Posted October 29 2012 - 05:50 PM

Test's been extended 24 hours.

What are the specifics about your computer_ What version of Windows, is it a desktop/laptop/etc., how much RAM, what's your model of video card, and what's your CPU_

(If you don't know some of these easily, hit the Windows key and the letter R at the same time to open a Run box, and then type 'dxdiag' without the quotes and hit enter or click ok. If you get a box asking if you want to check for signed drivers, just click no or cancel, that's not important here.)
HAWKEN Community Values (updated!)

ETA for $feature_you_want to be added to Hawken Open Beta: Imminent™
See someone breaking the rules_ Don't reply, just hit Report. I am a player, not staff.
Drinking game: Check the daily stats. If I'm not the top, DRINK! (I'm joking!)

#10 Cakeophany

Cakeophany

    Member

  • Members
  • PipPip
  • 11 posts

Posted October 30 2012 - 10:38 AM

Right. My computer is a desktop setup:

Processor - AMD Phenom II x4 965 Processor   (4 CPUs) ~ 3.4GHz
RAM - 4096MB
OS - Windows 7 Ultimate (32bit) (Direct X 11 installed)
Video Card - ATI Radeon HD 5700 series

If I may say, that was a very helpful shortcut to finding this information. I hope this provides some clues_

#11 JuiceBox

JuiceBox

    Advanced Member

  • Members
  • PipPipPip
  • 469 posts

Posted October 30 2012 - 10:40 AM

Hit alt+enter and see if the menus show up.

#12 Cakeophany

Cakeophany

    Member

  • Members
  • PipPip
  • 11 posts

Posted November 01 2012 - 12:11 PM

View PostJuiceBox, on October 30 2012 - 10:40 AM, said:

Hit alt+enter and see if the menus show up.

RESOLVED.

Many thanks for this elegantly simple suggestion. I feel a bit of a pillock, but much less than if you'd said "you've only installed the wallpaper" or something.

#13 Cakeophany

Cakeophany

    Member

  • Members
  • PipPip
  • 11 posts

Posted November 01 2012 - 12:12 PM

And now for bosslike mech action.

#14 Cakeophany

Cakeophany

    Member

  • Members
  • PipPip
  • 11 posts

Posted November 01 2012 - 12:15 PM

View PostCameronKerby, on October 31 2012 - 06:00 PM, said:

Posted Image

View PostCameronKerby, on October 31 2012 - 06:01 PM, said:

Jokes aside, closed beta 1 is over. You'll have to wait for round 2.

D'OH!!!

#15 SGRock

SGRock

    Advanced Member

  • Members
  • PipPipPip
  • 489 posts
  • LocationCalifornia

Posted November 01 2012 - 12:16 PM

View PostCakeophany, on November 01 2012 - 12:12 PM, said:

And now for bosslike mech action.

Good luck with that since the beta is not running right now.....


.
Occupation:  Old guy (do it long enough and you get really good at it)

Super cool jpg goes here>

#16 Cakeophany

Cakeophany

    Member

  • Members
  • PipPip
  • 11 posts

Posted November 03 2012 - 10:09 AM

^ ^ ^




1 user(s) are reading this topic

0 members, 1 guests, 0 anonymous users