So, there's too much of that. There are dozens of active players that are over the 2300 mark and, those are struggling to find games right?
That results in major fuzzy bunny, and even the last "changes" josh did to the matchmaker probably aren't gonna help AT ALL!
I talked about a global chat before but, while a lot of people would be happy to see one, a lot thing that it will be chaotic. (Personally I think that limiting message posting to 1 per 30 secs, and 10 min ban for curse words are good enough to stop annoying pricks, the likes of myself ...)
But, just a global players list would go a very long way. If it would allow sorting players by certain MMR ranges and allows them to interact via some pre-set messages (i.e: join me, let's start a room ...), and be able to join a virtual room. And once ready, the players can join a server and have a good game.
While this could take some development time, it would allow players of close levels to enjoy the game at the level and the pace they prefer.
Please have this on the to-develop list once you hire a programmer! It will -like I said- go a LONG WAY!!