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[EU] Bad ping at prime time

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#1
FRX23

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Hi,

 

Since a few weeks i m experiencing extra latency to EU servers every day at prime time (7PM-11PM GMT) it comes from 20 to 80+

 

Here is a graphic traceroute :

 

1449769824-capture.jpg

 

 

The router named "be4204.ccr21.par04.atlas.cogentco.com" (149.11.115.13) seems to be the issue.

 

How and who can fix that ?

 

My ISP is Free SAS (part of Illiad who is owner of Proxad) and i'm localised near Paris - France.

 

Thanks in advance.

 

Regards,


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#2
n3onfx

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Where did you get the server IPs? I'm getting massive packet loss-like issues on Frankfurt servers especially but I haven't been able to find any issues with public game servers IPs for other games hosted in Frankfurt. Amsterdam also jumps my ping from ~48 to 80 or above during the evening or when more people are on a server.

 

I'd really like to compare those with traceroutes to the actual Hawken servers to see if it's the routing to Frankfurt or the servers themselves.

 

edit: Btw the server you mentioned seems to be Free's transit server.

 

 http://www.iplocatio....11.115.13.html


Edited by neon, 12 December 2015 - 03:11 AM.

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#3
n3onfx

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Now that's weird, I've tried using Wireshark and Netstat to get IPs on Bot TDM and Deathmatch in Frankfurt servers but I only see IPs located in Ashburn showing up. Anybody can help with the filters to put in place?


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#4
FRX23

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Where did you get the server IPs? I'm getting massive packet loss-like issues on Frankfurt servers especially but I haven't been able to find any issues with public game servers IPs for other games hosted in Frankfurt. Amsterdam also jumps my ping from ~48 to 80 or above during the evening or when more people are on a server.

 

I'd really like to compare those with traceroutes to the actual Hawken servers to see if it's the routing to Frankfurt or the servers themselves.

 

edit: Btw the server you mentioned seems to be Free's transit server.

 

 http://www.iplocatio....11.115.13.html

 

the only thing i know is that is an IP of a gamersfirst frankfurt server, maybe the master one.

I got a little better ping in game to Amsterdam servers (~10 ms better)

I should analys through TCPview but i'm 100% sure the issue will remain at the same point : this Cogent router dedicated to Illiad as you mentioned it.


Edited by FRX23, 12 December 2015 - 05:11 AM.


#5
n3onfx

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If this is the server Hawken uses in Frankfurt than it explains why I find it unplayable, the packet loss is fuzzy bunnyng insane.

 

 

gVIis8G.png


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#6
FRX23

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If this is the server Hawken uses in Frankfurt than it explains why I find it unplayable, the packet loss is fuzzy bunnyng insane.

 

Yes i also notice that there are a lot off jittering / packets losing from Telia.


Edited by FRX23, 13 December 2015 - 11:48 AM.


#7
Guns_N_Rozer

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I GOT THIS   

 

Spoiler

 

 

Spoiler

 

 

Spoiler

 

 

Spoiler



#8
FRX23

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What i have when everything is fine :

 

1450112881-173-195-41-23.png






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