Hello and welcome to Hawken.
I am just giving you these links, because I could not describe what happened to Hawken in the last three years in one or two sentences. The community has put a lot of work in these guides to help out newcomers and get them into the game. Yes, there are a lot of "stompy" matches and your complaints about the low playerbase are true. But without this so described "low" playerbase, the game wouldn't be here anymore. Hawken has a dedicated community. The majority are trying to avoid situations that you just described. Instead of going into public matches they meet on private servers, meet on the fightclub servers or just play a deathmatch to not mess up balance on public servers. But you just can't expect people to NOT play the game, because of a responsability for the experience of new players.
Also: Many new players are leaving in the middle of the game. Why? Frustration? Boredom? I don't know. But the matchmaker can't do its job when people join and quit a game. If you feel it is unbalanced, just stay on the server, play the match to the end and see what the matchmaking does next round.
And: The pilot level system is misleading. It is no indicator for skill. It will only unlock you some more internals and items and badges and stuff. Just try to stick to some simple rules and you will improve a lot in a relatively short time. See you on the Battlefield.
The "everything" - guide
https://community.pl...-guides-hawken/
50 sec quick guides by Hyginos (lots of advanced but interesting stuff here)
https://www.youtube....t4Cm3XKq9xY-blM