8 replies to this topic

[CZeroFive]

Hello,

 

We're moving our support from the old Zendesk Portal to 505 Games' Support Portal.

 

All the links have been updated on our website. If you have a previous ticket that still has not been answered, please contact 505 Games' Support at the following link. You can save time in getting a response by letting us know your pilot name/callsign in your ticket, and if you have a purchasing problem, attaching your proof of purchase(s) saves everyone a lot of time as well.

 

https://support.505g...ders/6000223976

 

If you have a question about this move, please contact support, do not PM any developers here regarding support tickets, they will be unable to assist you.

 

Thank you!

Hawken Dev Team

[DingdongJR]

Perhaps now issues can be streamlined. Only good things can come from this.

[6ixxer]

Only good things can come from this.

...Optimism locked in...

[dorobo]

Any other news? Like something about updates to the game?

[StubbornPuppet]

Can they actually do anything about my missing skins?  Specifically the Hon parts?

[CZeroFive]

Can they actually do anything about my missing skins?  Specifically the Hon parts?

 

I believe they can restore missing items. It's worth a shot to ask.

[lafinjokinnumnut]

we got sold out boys

[WmMoneyFrmMissouri]

we got sold out boys

ABSOLUTELY FALSE!! I resubmitted my ticket regarding missing parts ect and got a very fast response and an even faster solution. I recommend to anyone who are still missing things to contact the new support... they did a fantastic job for me, I'm sure they can do the same for you. #HAWKENLIVESSON

[DieselCat]

ABSOLUTELY FALSE!! I resubmitted my ticket regarding missing parts ect and got a very fast response and an even faster solution. I recommend to anyone who are still missing things to contact the new support... they did a fantastic job for me, I'm sure they can do the same for you. #HAWKENLIVESSON

 

Not here...i'm still waiting.