33 replies to this topic

[d0c_Holliday]

Keeps hanging on "Syncing Account".

[TokyoLovesYou]

ya me too

[azulezircon]

Same here.

[d0c_Holliday]

Unfortunately I gotta say, this game is not ready for open beta yet. It's just not. The menus aren't even working properly.

[Elix]

Give it time, kids. The servers are under heavy load.

[Wayren]

Same issue with "syncing account" here.

[Fyremi]

It's hung up on Syncing Account for me too. I'd just quit a deathmatch FFA mid-way and it started syncing and it's not stopped. Pity, since the 5 minutes of gameplay I got were actually fabulous; this game is terrific, once it synchronises.

I should point out it's been attempting to sync for about half an hour, and I'm alt-tabbing between my browser and Hawken full-screen to check on its progress...

Edited by Fyremi, December 12 2012 - 07:40 PM.

[Elix]

Fyremi, on December 12 2012 - 07:39 PM, said:

It's hung up on Syncing Account for me too. I'd just quit a deathmatch FFA mid-way and it started syncing and it's not stopped. Pity, since the 5 minutes of gameplay I got were actually fabulous; this game is terrific, once it synchronises.

I should point out it's been attempting to sync for about half an hour, and I'm alt-tabbing between my browser and Hawken full-screen to check on its progress...

That's definitely an oops. It'll have timed out by then. You're going to have to X-close Hawken and relaunch it. However, you don't have to close the launcher.

[Eternus179]

Yep, I am experiencing the same stuck on Syncing Account thing as the above users.   This is what betas are for, hopefully they fix it soon.

[Usher]

yeah i got disconnected from the host twice and now im in the same situation as you fine gents

[K1BA]

i'm having same issue. syncing account just sits there. running windows 8 pro 64-bit.

Edited by K1BA, December 12 2012 - 07:49 PM.

[Fyremi]

Restarting the client made it sync properly on the next startup... but then it couldn't find a Deathmatch match, somehow. I'll try again in half an hour, when it's calmed down a little, maybe...

[LeeFoWeapon]

bump

[eljhok]

me too

[Mugungo]

same, cant even get past initial log in

[Boojumy]

The reply I recieved:
(I don't know how to open ports, maybe someone could help_)
Hello Pilot Boojumy.
The problem with the Synching Account can be solved if you close and re open the game, also you can try to modify your ports in order to avoid this kind of problems in a near future.
The open ports necessary to run HAWKEN are dynamically allocated. This means HAWKEN uses a range of ports; from 7777 to 7797.
At minimum, opening ports 7777, 7787, and 7797 should enable you to run HAWKEN.

[Elix]

Boojumy, on December 13 2012 - 01:43 AM, said:

The reply I recieved:
(I don't know how to open ports, maybe someone could help_)
Hello Pilot Boojumy.
The problem with the Synching Account can be solved if you close and re open the game, also you can try to modify your ports in order to avoid this kind of problems in a near future.
The open ports necessary to run HAWKEN are dynamically allocated. This means HAWKEN uses a range of ports; from 7777 to 7797.
At minimum, opening ports 7777, 7787, and 7797 should enable you to run HAWKEN.

You will need to access your router. Do you have a wireless (or even wired) router such as a Linksys, a D-Link, NetGear, etc._ Or, put another way, what is your computer connected to that lets it access the Internet_

[Boojumy]

My computer is connected via a cable :)I tried looking up tutorials for opening ports, as now it is controlled by my 360 Norton apparently but still no luck on the syncing, literately nothing seems to be working. They said in the email that exiting and re-opening the client would work but no luck there my friend.

[venom0706]

The same problem here

[Elix]

Boojumy, on December 13 2012 - 02:40 AM, said:

My computer is connected via a cable :)I tried looking up tutorials for opening ports, as now it is controlled by my 360 Norton apparently but still no luck on the syncing, literately nothing seems to be working. They said in the email that exiting and re-opening the client would work but no luck there my friend.

KILL NORTON. KILL IT. That's probably the issue.

Or, rather than uninstall your security suite, you should at least make sure that you have placed exceptions for Hawken. The most important exception to add is this:

(Hawken folder--wherever you put it)HawkenGameBinariesWin32HawkenGame-Win32-Shipping.exe    ← this is the actual execuable for the game, not the launcher. You need to allow this through Norton.