67 replies to this topic

[silentkratos]

I am the only one having issues today or is it with everyone else_ Says unable to reach Meteor Server.
Or is it only in my region_ I am in India.

[Badben]

Same here, can get in game but servers are empty, says "can't connect to meteor servers". I'm in Germany.

Edited by Badben, November 20 2013 - 10:21 AM.

[[HWK]ZamboniChaos]

We're currently investigating what might be causing the recent issues. Common problems you may experience are:

• Login problems
  
• Syncing issues
  
• Matchmaking failures
  
• Delay in MC purchase deliveries
  
• Purchasing failures
  
• UI discrepancies with your in game wallet (i.e. 0 MC or HC, when you should have X)
  
• Broken/Missing CR-T for new players.

[Deadly_Peanut]

many players are having problems with this issue in the last two hours

dev, please resolve ASAP

this is pretty armature... a multiplayer game that you can't long into_  yeeshhhhh

[Furlock]

Deadly_Peanut, on November 20 2013 - 10:57 AM, said:

many players are having problems with this issue in the last two hours

dev, please resolve ASAP

this is pretty armature... a multiplayer game that you can't long into_  yeeshhhhh

For one, learn how to spell properly.

For two, get off of your high horse.  I'm sure the team is working on this, but ultimately it's an online game.  The internet is a tricky thing, and stuff like this happens.  It's part of the territory.  Unless you can do something to help them fix the issue, don't just sit there and mindlessly complain like some entitled jackhole.

[oyoy]

Let's see, two hours to burn. Hmm... Which film is worth seeing_
1. Jobs
2. The World's End
3. Elysium
4. The Mortal Instruments: City Of Bones

[BradersVal]

oyoy, on November 20 2013 - 11:32 AM, said:

2. The World's End

If you liked Strawberry and Classico; you'll love mint.

[oyoy]

Thanks BradersVal. Now playing. Will be back. ~

[CookieTheory]

Server are back up and I finally got that CR-T. I don't know who to thank but thanks. Take all my internets.
Now time to run around killing stuff with a level 1 recruit.

Edit: Checked my emails. Thanks Lexx.

Edited by CookieTheory, November 20 2013 - 03:37 PM.

[Dvaedra]

[HWK]ZamboniChaos, on November 20 2013 - 10:30 AM, said:

We're currently investigating what might be causing the recent issues. Common problems you may experience are:

• Login problems
  
• Syncing issues
  
• Matchmaking failures
  
• Delay in MC purchase deliveries
  
• Purchasing failures
  
• UI discrepancies with your in game wallet (i.e. 0 MC or HC, when you should have X)
  
• Broken/Missing CR-T for new players.

Does "login problems" include the "Unable to download manifest" that I've been getting on the launcher_

[[HWK]ZamboniChaos]

Dvaedra, on November 21 2013 - 12:08 PM, said:

[HWK]ZamboniChaos, on November 20 2013 - 10:30 AM, said:

We're currently investigating what might be causing the recent issues. Common problems you may experience are:

• Login problems
  
• Syncing issues
  
• Matchmaking failures
  
• Delay in MC purchase deliveries
  
• Purchasing failures
  
• UI discrepancies with your in game wallet (i.e. 0 MC or HC, when you should have X)
  
• Broken/Missing CR-T for new players.

Does "login problems" include the "Unable to download manifest" that I've been getting on the launcher_

This may be a separate issue. Go ahead and submit a support ticket and our Customer Service team can take a look at this for you!

[Dvaedra]

[HWK]ZamboniChaos, on November 21 2013 - 12:14 PM, said:

Dvaedra, on November 21 2013 - 12:08 PM, said:

[HWK]ZamboniChaos, on November 20 2013 - 10:30 AM, said:

We're currently investigating what might be causing the recent issues. Common problems you may experience are:

• Login problems
  
• Syncing issues
  
• Matchmaking failures
  
• Delay in MC purchase deliveries
  
• Purchasing failures
  
• UI discrepancies with your in game wallet (i.e. 0 MC or HC, when you should have X)
  
• Broken/Missing CR-T for new players.

Does "login problems" include the "Unable to download manifest" that I've been getting on the launcher_

This may be a separate issue. Go ahead and submit a support ticket and our Customer Service team can take a look at this for you!

It...seems to be fine now...I didn't do anything. Lol. Um, I'll keep an eye on it.

[East]

Dvaedra, on November 21 2013 - 12:18 PM, said:

[HWK]ZamboniChaos, on November 21 2013 - 12:14 PM, said:

Dvaedra, on November 21 2013 - 12:08 PM, said:

[HWK]ZamboniChaos, on November 20 2013 - 10:30 AM, said:

We're currently investigating what might be causing the recent issues. Common problems you may experience are:

• Login problems
  
• Syncing issues
  
• Matchmaking failures
  
• Delay in MC purchase deliveries
  
• Purchasing failures
  
• UI discrepancies with your in game wallet (i.e. 0 MC or HC, when you should have X)
  
• Broken/Missing CR-T for new players.

Does "login problems" include the "Unable to download manifest" that I've been getting on the launcher_

This may be a separate issue. Go ahead and submit a support ticket and our Customer Service team can take a look at this for you!

It...seems to be fine now...I didn't do anything. Lol. Um, I'll keep an eye on it.

Unable to Download Manifest is a generic error that means there is an issue connecting (like a 400 error on a website).  Most of the time, closing the launcher, waiting a bit and trying again resolves it.

[Rajhin]

[HWK]ZamboniChaos, on November 20 2013 - 10:30 AM, said:

We're currently investigating what might be causing the recent issues. Common problems you may experience are:

• Login problems
  
• Syncing issues
  
• Matchmaking failures
  
• Delay in MC purchase deliveries
  
• Purchasing failures
  
• UI discrepancies with your in game wallet (i.e. 0 MC or HC, when you should have X)
  
• Broken/Missing CR-T for new players.

Sounds like medicament which side effects include undesirable pregnancy and premature death.
Now I'm afraid to enter game.

[[HWK]ZamboniChaos]

***UPDATE***

Services are currently down, preventing players from logging into the game client and website. We are working on resolving the problem now.

[TheEliteSlayer]

Just got on here and the game as well.

[CAPIRULO]

ALL servers down...!!!

[KaijuJaeger]

[HWK]East, on November 04 2013 - 01:16 PM, said:

ropefish, on November 04 2013 - 12:56 PM, said:

nothing about the preds stalker vision bug_

That appears to be unrelated to these specific issues.

what bug is that you refer to sir ropefish___

[[HWK]ZamboniChaos]

***UPDATE***

In the development update on 11/19/13, Producer Jason Hughes shared this piece of information.

[HWK]HUGHES said:

On the subject of network performance, we made some changes with this upcoming patch which should hopefully improve the latency spikes you may see during gameplay. This doesn't mean that every problem will disappear, but we are continuing our investigation and will actively work on the issue as it's not something simple. It does however remain one of our very highest priorities.

We also have a dedicated team working on improving other online systems which may on occasion negatively impact the performance of the game for a brief amount of time. Some great changes are being made to how data is managed and we are doing everything we can to ensure the user experience is as good as it can possibly be. We are not at all satisfied with its current state and want to make sure that’s clear to all of you.

As a result of the work being done to solve these ongoing problems, game services may have to be interrupted from time to time. We will make sure to communicate to our players as quickly as possible when these events occur.

[jomoking]

I am having difficulty logging in.
Once i have entered launcher and then attempted to log in, I then log in and it loads then it says  Server not avaible

is this temporary if not I will simply uninstall your game.

Kind regards
Jomoking