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Facility Map Error


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#1 Odinous

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Posted August 29 2014 - 08:16 AM

Everytime I am trying to launch to a match which is stating in facility,no matter what gamemode I am launching Hawken crashes,anyone encountered this before_And if yes what should I do to fix it_

#2 KOS_Baconman

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Posted August 29 2014 - 09:20 AM

View PostOdinous, on August 29 2014 - 08:16 AM, said:

Everytime I am trying to launch to a match which is stating in facility,no matter what gamemode I am launching Hawken crashes,anyone encountered this before_And if yes what should I do to fix it_
this happens to me except its on last eco, it usually BSOD's me, sometimes only hawken crashes, there was a few times i was able to play on last eco, but its very rare, and i memorize the map cycle so that i dont end up playing on last eco
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#3 Odinous

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Posted August 29 2014 - 11:29 AM

for me this problem occurred 2 days ago,at start I didn't noticed that it was specific map causing the problem but then every time either on map rotation or if I launch facility hawken just crashes...

#4 ReEvolve

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Posted August 29 2014 - 11:46 PM

View PostOdinous, on August 29 2014 - 08:16 AM, said:

Everytime I am trying to launch to a match which is stating in facility,no matter what gamemode I am launching Hawken crashes,anyone encountered this before_And if yes what should I do to fix it_

Well, what kind of crashes do you get_ Did you get an error message in windows_

What are your specs_ (You can use programs like "Speccy" if you don't know how to get detailed information about your PC components.)

Did you already check if there is a Hawken-related error record in the Windows event viewer_ If so please post the excact wording of the error title and error description in this thread.

#5 Odinous

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Posted August 30 2014 - 12:21 AM

[font="Courier New"]-[/font] <Event xmlns="http://schemas.micro...08/events/event">



[font="Courier New"]-[/font] <System>



[font="Courier New"] [/font] <Provider Name="Windows Error Reporting" />


[font="Courier New"] [/font] <EventID Qualifiers="0">1001</EventID>


[font="Courier New"] [/font] <Level>4</Level>


[font="Courier New"] [/font] <Task>0</Task>


[font="Courier New"] [/font] <Keywords>0x80000000000000</Keywords>


[font="Courier New"] [/font] <TimeCreated SystemTime="2014-08-29T16:12:03.000000000Z" />


[font="Courier New"] [/font] <EventRecordID>22694</EventRecordID>


[font="Courier New"] [/font] <Channel>Application</Channel>


[font="Courier New"] [/font] <Computer>Odin</Computer>


[font="Courier New"] [/font] <Security />

[font="Courier New"] [/font] </System>


[font="Courier New"]-[/font] <EventData>



[font="Courier New"] [/font] <Data>73309328738</Data>


[font="Courier New"] [/font] <Data>1</Data>


[font="Courier New"] [/font] <Data>APPCRASH</Data>


[font="Courier New"] [/font] <Data>Not available</Data>


[font="Courier New"] [/font] <Data>0</Data>


[font="Courier New"] [/font] <Data>HawkenGame-Win32-Shipping.exe</Data>


[font="Courier New"] [/font] <Data>1.5.3.11507</Data>


[font="Courier New"] [/font] <Data>53920a3a</Data>


[font="Courier New"] [/font] <Data>KERNELBASE.dll</Data>


[font="Courier New"] [/font] <Data>6.3.9600.17055</Data>


[font="Courier New"] [/font] <Data>532943a3</Data>


[font="Courier New"] [/font] <Data>00000001</Data>


[font="Courier New"] [/font] <Data>00011d4d</Data>


[font="Courier New"] [/font] <Data />


[font="Courier New"] [/font] <Data />


[font="Courier New"] [/font] <Data>C:\Users\George\AppData\Local\Temp\WERE18D.tmp.WERInternalMetadata.xml</Data>


[font="Courier New"] [/font] <Data>C:\Users\George\AppData\Local\Microsoft\Windows\WER\ReportArchive\AppCrash_HawkenGame-Win32_db4da7f94ca3f6c32b1b8b8e52c5c206be9a8_eaad1d4a_8d24f033</Data>


[font="Courier New"] [/font] <Data />


[font="Courier New"] [/font] <Data>0</Data>


[font="Courier New"] [/font] <Data>33e43508-2f97-11e4-8285-002354e229bf</Data>


[font="Courier New"] [/font] <Data>0</Data>


[font="Courier New"] [/font] <Data>6c49996d822ef96bcdfcdaebcf1fa12d</Data>

[font="Courier New"] [/font] </EventData>
[font="Courier New"] [/font] </Event>





Fault bucket 73309328738, type 1
Event Name: APPCRASH
Response: Not available
Cab Id: 0
Problem signature:
P1: HawkenGame-Win32-Shipping.exe
P2: 1.5.3.11507
P3: 53920a3a
P4: KERNELBASE.dll
P5: 6.3.9600.17055
P6: 532943a3
P7: 00000001
P8: 00011d4d
P9:
P10:
Attached files:
C:\Users\George\AppData\Local\Temp\WERE18D.tmp.WERInternalMetadata.xml
These files may be available here:
C:\Users\George\AppData\Local\Microsoft\Windows\WER\ReportArchive\AppCrash_HawkenGame-Win32_db4da7f94ca3f6c32b1b8b8e52c5c206be9a8_eaad1d4a_8d24f033
Analysis symbol:
Rechecking for solution: 0
Report Id: 33e43508-2f97-11e4-8285-002354e229bf
Report Status: 0
Hashed bucket: 6c49996d822ef96bcdfcdaebcf1fa12d

Edited by Odinous, August 30 2014 - 12:26 AM.


#6 ReEvolve

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Posted August 30 2014 - 01:06 AM

Hm, it might be a kernelbase.dll related error. Try to perform the steps listed in this support article: https://playhawken.z...-Kernelbase-dll

#7 Odinous

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Posted August 30 2014 - 04:03 AM

gonna try to reinstall the game,thanks for the info ReEvolve

#8 Odinous

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Posted August 30 2014 - 06:30 AM

reinstalled the game,and it seems everything is fine now,though tried Facility on exploration mode only




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