2 replies to this topic

[Ganfrauss]

Hello, I'm a new player and wanted to give a retry at Hawken, but I can't login no matter how hard I try. I keep getting the

 

"Error 51C58D8A"

 

and

 

"Online Service Unavailable"

 

messages as soon as I press Login. It has gone through two days now, I'm sure the game is not supposed to be down for that long and I can see from the Community Hub on Steam that there are people playing it right now.

 

I uninstalled all firewalls and anti-malware softwares and I reset my all my DNS servers to automatic.

 

Could it be a modem/router configuration? Or is my country blocked? I'm playing from Brazil right now and I do know that brazillian communities do get blacklisted in many sites and games over terrible behavior.

 

My ping to european/north american game servers is usually around 60ms to 150ms.

 

Trying to play through steam.

[Badtings]

As far as I know there are more than a few players in Brazil. That's odd

[Ashfire908]

We do not block any countries. If you are still having the issue, please contact support and we can try to fix it. https://hawken.zendesk.com/