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[capnjosh]

What happened this week:

 

1. Set up new gameservers hosts in Phoenix and Atlanta

  - After looking at more ping data, we're going to try some more data center options

  - These, along with Chicago, are looking pretty good so far, a tangible improvement

2. The new Storm hosts are performing well; login times are a little better

  - there are still reports of "very long sync" times, so submit a support ticket, especially if you'd be willing to run a wireshark profile while you log in and experience the problem

  - We set up some telemetry to better monitor how long the client waits to complete account syncing

  - The vast majority of clients experience relatively quick account syncing, so it's not a systemic, everyone-experiences-this issue

  - We think we can find more ways to improve the situation though

3. We got a new Storm environment set up that is already being used for new development work

  - Now it's much better documented :)

4. Double HC weekend starts today until Monday, Noon PDT. 

 

What's up in the next week:

1. More staging environment work - gameservers will be required soon

2. We've got a bead on a possible lead Gameplay/Generalist programmer, so I'm excited, but availability may not be immediate

3. Sr. Technical Artist/programmer - still looking

4. UI Programmer or a gameplay person with UI experience

5. The Priority Target semi-finals are happening this Saturday

  - We want feedback on how you think we can better support tournaments like this

  - And, yes, we want to help your next tournament be a success

  - Submit a support ticket and we'll get things rolling

 

I'll try to post up some of that nifty ping data we've got going.  It's pretty interesting.

 

 

-capnjosh