I was trying to address some server load issues earlier today (some pegged CPUs), and due to a bug in the server management system, ultimately a number of gameservers were duplicated. That caused those strange errors you may have experienced when trying to connect to a match, particularly in US-East.
Since pinky swearing is not something to be taken lightly, I have felt the burden all evening to make sure it gets fixed. My announcement yesterday mentioned such commitments.
I found the bug and I've got a fix in place in the Japan region. The other servers should be fine until we do a quick server restart early this next week. As a bit of a bonus, we should also be able to support private servers a little better. That, and now I *really* understand how the server management system works (which, honestly, is probably the most valuable aspect of this little episode).
In addition, while I was working with the code I figured I'd put in an approximation of what the region consolidation may look like. If you look at the Japan region you will now see gameservers named "tokyo-tdm-3707" (as an example). This is a way to indicate *where* a gameserver is located, so you can have some idea of what kind of Ping to expect. This is by no means a comprehensive fix; but it's something I can do *right now* that should be an incremental improvement.
So, go check out the Hawken action in the Japan servers. It may be more fun that you'd ever expect :)
-capnjosh
About those problems on US-East Today...
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capnjosh
, Apr 04 2015 08:51 PM
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