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Server Restart: 4/21/13 at 11:00 AM PDT (GMT-7)

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#1 Scapes

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Posted April 21 2013 - 09:40 AM

Attention pilots!

The HAWKEN servers will be unavailable at 11:00 AM PDT (GMT-7) on April 21 for a server restart to address server capacity. The servers will be accessible again within 30 minutes. If you're still experiencing account syncing issues following this outage, please post in this thread or contact our Support Team.

See you on the battlefield!
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#2 Kazma

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Posted April 21 2013 - 09:46 AM

isn't it already that time_
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#3 Scapes

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Posted April 21 2013 - 09:47 AM

View PostKazma, on April 21 2013 - 09:46 AM, said:

isn't it already that time_

About 15 minutes away.
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#4 Colossus1090

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Posted April 21 2013 - 09:47 AM

Thanks for the heads up!

#5 Kazma

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Posted April 21 2013 - 09:50 AM

oh yeah, I thought it's already been that time, damn timezones
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#6 Houruck

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Posted April 21 2013 - 10:03 AM

I know the NEWRECRUIT code is a gift horse, but I redeemed it for this weekend and could barely play because of these syncing errors.

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#7 Scapes

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Posted April 21 2013 - 10:06 AM

View PostHouruck, on April 21 2013 - 10:03 AM, said:

I know the NEWRECRUIT code is a gift horse, but I redeemed it for this weekend and could barely play because of these syncing errors.

Players who had active XP or HC Boosts during Thursday's extended outage should contact our Support Team. Today's outage should address the syncing trouble players are experiencing.
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#8 fluxay

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Posted April 21 2013 - 11:19 AM

Still having sync issues after leaving a match.  Takes around 5 minutes before I can access the garage.

#9 fluxay

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Posted April 21 2013 - 11:20 AM

View Postfluxay, on April 21 2013 - 11:19 AM, said:

Still having sync issues after leaving a match.  Takes around 5 minutes before I can access the garage.

Looks like all the XP I gained during my last match isn't there either.

#10 Leonhardt

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Posted April 21 2013 - 11:20 AM

After I leave a match it takes a few minutes to sync and I lose all of the xp I earned for my brand new lvl 1 mech that in game reached lvl 3. Its making me sad. :(

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#11 WarProtocol

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Posted April 21 2013 - 11:24 AM

Yeah, I have the same issue for about few hours now. Everything seems fine, but once I quit match after the end of it, or waiting for server to switch map, usually I get this message: "Warning. The game is experiencing difficulties: Failed writing stats. Returning to main menu."
Like others said: earnings are not coming through: exp and credits, no levels. I didn't check if awards go through yet, but still it is a bit unplayable.
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