200 replies to this topic

[DarkSpock]

Cool, good to hear from the perspective of someone who is actually affected. Sorry I must have missed your post scrolling through the wall of texts in prior pages.

[HKN_player]

so internals bought with MC will be refunded as HC, i get it, what about camos and repair drones or body parts that were  already bought for each mech_ will i still keep them after the patch _

(maybe i missed seeing the answer if it was answered before)

Edited by HKN_player, August 27 2013 - 01:04 AM.

[Pseudophile]

If I buy a product in dollars and get a refund, I'd expect the refund to be in dollars, not pesos.  This is the exact situation I'm being presented with now, and I do not find it acceptable. Considering the amount of money I've used to buy MC and support this game along with it's developers, I would be extremely unhappy with getting HC back instead.

[Rahh_Vende]

@L0111101:

I do love your signature. +10 internetz points on that one, it is priceless.

[Sparklelord]

Pseudophile, on August 27 2013 - 07:24 AM, said:

If I buy a product in dollars and get a refund, I'd expect the refund to be in dollars, not pesos.  This is the exact situation I'm being presented with now, and I do not find it acceptable. Considering the amount of money I've used to buy MC and support this game along with it's developers, I would be extremely unhappy with getting HC back instead.

This guy and AJK get it. I've been watching for a long time and I do not usually pipe up but this is grinding my gears. The players that HAVE spent MC on internals or items are basically being told that the devs do not care enough to bother making sure people get back what they put in. Instead we are being given an inferior currency and the people that can bother to unhook their tongues from Adhesive's spicy brown ring are saying that players should be happy to be getting anything back at all.  

This game is spiraling into flaming trash faster than Super Monday Night Combat did.

[N0stalgia]

HKN_player, on August 27 2013 - 01:00 AM, said:

so internals bought with MC will be refunded as HC, i get it, what about camos and repair drones or body parts that were  already bought for each mech_ will i still keep them after the patch _

(maybe i missed seeing the answer if it was answered before)

Yes. You keep that stuff.

[LU0P10]

L0111101, on August 26 2013 - 02:27 PM, said:

posting just to take up space.

Fixed - on this end - like I guess few others...

...never ever have had to apply user ignore list but I recommend. It's stupid and I'm almost sorry to post this but...

[N0stalgia]

Thanks for the protip.

Edited by N0stalgia, August 27 2013 - 09:12 AM.

[Rekkr]

Well, I'm happy that this patch is coming out.  I don't really care about getting HC back in place of MC for internals, it's really not that important to me.  I am, however interested in knowing: will there be any compensation given to people who have used MC to unlock mechs_

Also, please for the love of whatever gods may watch over this world don't make me play the tutorial again!

[LU0P10]

[HWK]ZamboniChaos, on August 19 2013 - 06:35 PM, said:

Q: Will I lose anything I've purchased as a result of the changes made_

• A: No. Aside from internals (see below) anything you have purchased so far will be kept intact after the update.

Rekkr, on August 27 2013 - 11:08 PM, said:

I am, however interested in knowing: will there be any compensation given to people who have used MC to unlock mechs_

Ain't that your answer_ First post in this thread...

[Goyo]

It seems the whole debate has been about internals and refunds.

An issue I see is with items.  Previously you just chose an item and used it.  Now Items have multiple versions.  Which version of items will we be receiving after migration_ Do I have the option of having my items refunded as well because I may not like the version of the item you give me during this migration_  If you award me all basic/tier 1 items as replacements I might feel cheated as I will most likely have to buy my preferred items all over again (at additional cost).

It makes sense to do this refund for items as well as internals because the system in which the items are fitted has changed and there are now multiple versions of each which there were not before.

Does anyone else wish to have their ITEMS AND internals refunded to credits_

Edited by Goyo, August 28 2013 - 11:42 AM.

[SS396]

As said a few times, I agree with that if you bought the items no longer available to you, you should be refunded the SAME currency you used.

Its the same if I go to the store and use a credit card to buy an item, and then return it to get a refund.  The store will not refund me CASH in hand, they will only refund credit back to the same credit card that was used.

So if ADH/MTR didn't record which currency was used to purchase each item, then yeah, theres the problem.

The only way this refund of HC is acceptable, is to make it equally transferable.  Which means, if I buy something for 288MC and they decide to refund me 2563HC, then I should be able to use 2563HC to transfer it to the 288MC.  

Shrug.

[Wasabi_Wei]

Rekkr, on August 27 2013 - 11:08 PM, said:

Well, I'm happy that this patch is coming out.  I don't really care about getting HC back in place of MC for internals, it's really not that important to me.  I am, however interested in knowing: will there be any compensation given to people who have used MC to unlock mechs_

Also, please for the love of whatever gods may watch over this world don't make me play the tutorial again!

You will be compensated by still having said mech in your garage, still unlocked, just what you paid for.

[h0B0]

Goyo, on August 28 2013 - 11:41 AM, said:

It seems the whole debate has been about internals and refunds.

An issue I see is with items.  Previously you just chose an item and used it.  Now Items have multiple versions.  Which version of items will we be receiving after migration_ Do I have the option of having my items refunded as well because I may not like the version of the item you give me during this migration_  If you award me all basic/tier 1 items as replacements I might feel cheated as I will most likely have to buy my preferred items all over again (at additional cost).

It makes sense to do this refund for items as well as internals because the system in which the items are fitted has changed and there are now multiple versions of each which there were not before.

Does anyone else wish to have their ITEMS AND internals refunded to credits_

If i remember correctly, ZC said something along the lines of: you will compensated in a matter that grants you similar amount of customization.

Edit: i'm hoping this means all tiers of the items you own.

Edited by h0B0, August 28 2013 - 04:24 PM.

[Goyo]

If we analyze what he said literally we will now have six item slots (which I think should be adjusted per mech type A having 3, B having 6 and C having 9 or something similar after testing).  Before you could fit an offensive and defensive item.  Which would mean they would be the equivalent of the 3 slot versions.  I am not sure how I feel about having all of my items across all of my mechs receiving all 3 slot items in compensation to fit into this new slotted system for items.

All versions of corresponding items in the new system would be better but I highly doubt they will give that many items away.

I still feel that refunds for items is a better option because those of us not in HAB will have to re-experiment with items and combinations because this is a whole new system that the old items were not designed for.

Edit: For those that do not know... the three slot versions of items are not the most potent version.

Edited by Goyo, August 28 2013 - 05:29 PM.

[andythebomb]

You all are being silly.

The Devs are not going to give you MC not because they can't or it would be to hard. The reason is that if they gave you MC you would spend it on the new skins and other MC only items. And in the process denying them a new potential revenew source.

It's simple economics.

Do you want a dev to hop in and say "We thought about giving you a real refund but then we realized we could make more money this way."_

Come on people this is about making money. Why would you ever give people a refund in something that has real world value when you can give them a free limited substitute instead_

Edited by andythebomb, August 29 2013 - 12:54 AM.

[Starrphy]

andythebomb, on August 29 2013 - 12:50 AM, said:

You all are being silly.

The Devs are not going to give you MC not because they can't or it would be to hard. The reason is that if they gave you MC you would spend it on the new skins and other MC only items. And in the process denying them a new potential revenew source.

It's simple economics.

Do you want a dev to hop in and say "We thought about giving you a real refund but then we realized we could make more money this way."_

Come on people this is about making money. Why would you ever give people a refund in something that has real world value when you can give them a free limited substitute instead_

If you bought stuff with MC that could have been bought with Hc, you get HC refund, since you could buy it back with that HC.

Seems logical and is wise as a buisness move.

[plons]

Houruck, on August 20 2013 - 01:04 AM, said:

You need to sacrifice a black rooster.

Done ......nothing happen _____

Edited by plons, August 29 2013 - 08:45 AM.

[hendman]

Pseudophile, on August 27 2013 - 07:24 AM, said:

If I buy a product in dollars and get a refund, I'd expect the refund to be in dollars, not pesos.  This is the exact situation I'm being presented with now, and I do not find it acceptable. Considering the amount of money I've used to buy MC and support this game along with it's developers, I would be extremely unhappy with getting HC back instead.

On the other hand, when you go to mexico and pay with dollars, while the local currency is peso, any refund will be in pesos.