Taking Too Long To Respond to Support Ticket
#1
Posted July 06 2014 - 05:06 AM
#2
Posted July 06 2014 - 05:32 AM
Shearn_00, on July 06 2014 - 05:06 AM, said:
No, you don't have the support team's attention because this forum is being managed by players (not the official support team). For account related inquiries please open a support ticket. Since you already experienced longer waiting times with your tickets I recommend to send a PM to the community manager [HWK]ZamboniChaos via the forums: https://community.pl...wkzambonichaos/
Zergling animation taken from the amazing Carbot | Come on, I won't bite ya... Ok, maybe I will... | My Steam profile
Suggestions to improve the first time experience of new players (@community and devs)
Suggestions to improve the player retention
My ever-growing list of useful links for Newbies: click me!
#3
Posted July 06 2014 - 06:38 AM
You will be missed...
#4
Posted July 06 2014 - 06:59 AM
#5
Posted July 06 2014 - 12:01 PM
Granted, those of us who have been around for awhile understand that ADH staff is not what it was a year ago when confirmation response was within hours. However, if my problem was a more serious one then I can sympathize with the OP's frustration if he/she had followed the correct steps to report the problem.
MaddMaxx (Zerker) / Silent Knight (Infil) / BurnYa (Scout) / Scythe (Reaper) / S0ckd0lag3r (Aslt) / PopOff (SS) / Bluto (Bruiser) / xXRoadRageXx (CR-T) / ShiftySwifty (Raider+G2) / PatchUp (Tech) / Krusher (Brawler) / Seekin' Ya'! (Rocketeer) / Doughboy (Vngrd) / FireFly (Incin)
#7
Posted July 08 2014 - 07:32 PM
1 user(s) are reading this topic
0 members, 1 guests, 0 anonymous users