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Closed Beta Event 3: Frequently Asked Questions

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#1 Scapes

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Posted November 19 2012 - 11:21 PM

Still have questions_ Read on!

The launcher won't let me play!
You may need to uninstall and reinstall HAWKEN. For more info see this thread: http://community.pla...o-cbe3-servers/

When is the next Closed Beta event_
Our third and final Closed Beta event begins November 20 around 12:00 PM Pacific and will close December 6 at 11:59 PM Pacific. Not sure what time that is for you_ Here's a handy world clock to help you see what time Pacific time is in your time zone. http://www.timeanddate.com/worldclock/

Will you be wiping between the last Closed Beta event and this one_
No, you can continue building out the mechs you've come to know and love. Unfortunately, we did need to wipe all accounts between CBE2 and CBE3. You should start with 4800 Meteor Credits.

Will there be more Closed Beta events_
No, this will be our last Closed Beta event. Open Beta comes next on December 12, 2012!

How do I know I'm in the latest Closed Beta event_
If you were in Alpha 2 or Closed Beta Event 1, you're set! Additionally, you should receive an email confirming your invitation prior to the start of the event along with a download link.

How do I get a code_
We've given codes to a few select partners, and when we hear they're handing out codes, we'll be sure to announce it on our Twitter and Facebook, as well as here on the forums.

How do I redeem my code_
Got your hands on a Closed Beta code_ Congrats! Log into your account (or create one!) on the PlayHawken.com website. See on the upper right side of the navigation bar there_ That little section that says "Redeem Code"_ Click that and put your code in!

How do I download the Closed Beta client_
You can download it from this page: http://www.playhawken.com/beta

I played in the Alpha 2 event but didn't make it into the last Closed Beta. Do I need to download a new client_
Yes, you'll need to uninstall the Alpha client before downloading the current Beta client.

I played in the last Closed Beta event; will I need a new download_
You won't need to re-download the client. The HAWKEN launcher will patch up to the newest version. If you're having trouble, you may need to uninstall and reinstall HAWKEN. http://community.pla...o-cbe3-servers/

I was invited to the last Closed Beta event but didn't make it in. How do I download the game_
You will receive an email confirming your invitation prior to the start of the Closed Beta event, along with a download link. If you are logged in, you can also check on your status here: http://www.playhawken.com/beta

Can I post footage of Closed Beta_
YES! There is no NDA with Closed Beta, feel free to discuss your experiences and upload media!

Help! I broke it!
If you're having issues with Closed Beta at all, be sure to check out the Closed Beta Support section of the forums. http://community.pla...ed-beta-support

Edited by Hugs, November 20 2012 - 03:08 PM.
updated at launch

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#2 Turic

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Posted November 20 2012 - 01:06 AM

Another question - peoples, who preorder bundle, dont need any key to ctb3_
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#3 Lithium03

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Posted November 20 2012 - 01:17 AM

View PostTuric, on November 20 2012 - 01:06 AM, said:

Another question - peoples, who preorder bundle, dont need any key to ctb3_

It seems not, assuming you did buy one. Only those who are in the beta can post in the beta sections, as you are posting, it means you're in.

#4 Turic

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Posted November 20 2012 - 02:06 AM

View PostLithium03, on November 20 2012 - 01:17 AM, said:

View PostTuric, on November 20 2012 - 01:06 AM, said:

Another question - peoples, who preorder bundle, dont need any key to ctb3_

It seems not, assuming you did buy one. Only those who are in the beta can post in the beta sections, as you are posting, it means you're in.

im in game from alpha) new users at my group about hawken ask and i dont know what to say.
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#5 vemvar

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Posted November 20 2012 - 05:38 AM

Preorder bundle should give access to cb3 but wheres the code and where do I dl_

Edited by vemvar, November 20 2012 - 05:39 AM.


#6 SGRock

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Posted November 20 2012 - 07:16 AM

View Postvemvar, on November 20 2012 - 05:38 AM, said:

Preorder bundle should give access to cb3 but wheres the code and where do I dl_

Try to download without a key at http://playhawken.com/beta

But it probably will not work until closer to noon PST today.

Edited by SGRock, November 20 2012 - 07:17 AM.

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#7 Extrarocks

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Posted November 20 2012 - 09:38 AM

i did not get a download client in my email_

#8 SGRock

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Posted November 20 2012 - 09:47 AM

View PostExtrarocks, on November 20 2012 - 09:38 AM, said:

i did not get a download client in my email_

Read up one message in this thread.
This was answered 2.5 hours ago
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#9 Extrarocks

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Posted November 20 2012 - 09:52 AM

View PostSGRock, on November 20 2012 - 09:47 AM, said:

View PostExtrarocks, on November 20 2012 - 09:38 AM, said:

i did not get a download client in my email_

Read up one message in this thread.
This was answered 2.5 hours ago
but i have a key and i enlisted

#10 SGRock

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Posted November 20 2012 - 09:54 AM

View PostExtrarocks, on November 20 2012 - 09:52 AM, said:

View PostSGRock, on November 20 2012 - 09:47 AM, said:

View PostExtrarocks, on November 20 2012 - 09:38 AM, said:

i did not get a download client in my email_

Read up one message in this thread.
This was answered 2.5 hours ago
but i have a key and i enlisted

And somehow you think you deserve a different download link_
Occupation:  Old guy (do it long enough and you get really good at it)

Super cool jpg goes here>

#11 Extrarocks

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Posted November 20 2012 - 09:55 AM

View PostSGRock, on November 20 2012 - 09:54 AM, said:

View PostExtrarocks, on November 20 2012 - 09:52 AM, said:

View PostSGRock, on November 20 2012 - 09:47 AM, said:

View PostExtrarocks, on November 20 2012 - 09:38 AM, said:

i did not get a download client in my email_

Read up one message in this thread.
This was answered 2.5 hours ago
but i have a key and i enlisted

And somehow you think you deserve a different download link_
umm it said i would get one lol but if not its fine just kinda confused :)

#12 SGRock

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Posted November 20 2012 - 09:57 AM

View PostExtrarocks, on November 20 2012 - 09:55 AM, said:

View PostSGRock, on November 20 2012 - 09:54 AM, said:

View PostExtrarocks, on November 20 2012 - 09:52 AM, said:

View PostSGRock, on November 20 2012 - 09:47 AM, said:

View PostExtrarocks, on November 20 2012 - 09:38 AM, said:

i did not get a download client in my email_

Read up one message in this thread.
This was answered 2.5 hours ago
but i have a key and i enlisted

And somehow you think you deserve a different download link_
umm it said i would get one lol but if not its fine just kinda confused :)

You are certainly welcome to wait for the 700,000 emails to finally all get sent and yours to arrive.
Or you can just click the blasted link that we put here for you so clearly.....

If you want to wait for the email, then quit looking for a link.......
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#13 Extrarocks

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Posted November 20 2012 - 09:59 AM

View PostSGRock, on November 20 2012 - 09:57 AM, said:

View PostExtrarocks, on November 20 2012 - 09:55 AM, said:

View PostSGRock, on November 20 2012 - 09:54 AM, said:

View PostExtrarocks, on November 20 2012 - 09:52 AM, said:

View PostSGRock, on November 20 2012 - 09:47 AM, said:

View PostExtrarocks, on November 20 2012 - 09:38 AM, said:

i did not get a download client in my email_

Read up one message in this thread.
This was answered 2.5 hours ago
but i have a key and i enlisted

And somehow you think you deserve a different download link_
umm it said i would get one lol but if not its fine just kinda confused :)

You are certainly welcome to wait for the 700,000 emails to finally all get sent and yours to arrive.
Or you can just click the blasted link that we put here for you so clearly.....

If you want to wait for the email, then quit looking for a link.......
Oh im sorry for my confusion. But thank you for your kind help! Sir!

#14 Rhazz

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Posted November 20 2012 - 10:28 AM

i was waiting for the code, too. thx for clarification.

#15 Turic

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Posted November 20 2012 - 10:30 AM

View PostSGRock, on November 20 2012 - 09:57 AM, said:

If you want to wait for the email, then quit looking for a link.......

anyway, seems, that devs had some tech problems. as i remember, download links and emails we recieved at least at 8 hours before start of test. for me its not problem, but newcomers will cry a lot)

so, i hope, that all will be ok. now is time to play at "To the moon" game)
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#16 SGRock

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Posted November 20 2012 - 10:31 AM

http://community.pla...-download-link/
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#17 The_Silencer

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Posted November 20 2012 - 11:23 AM

Just hold on until the CB3 starts. My solution is not required in general terms (at least not for those not running a fresh install from zero.00 ).

Edited by The_Silencer, November 20 2012 - 11:30 AM.

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#18 Dackstrus

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Posted November 20 2012 - 01:24 PM

Will you be wiping between the last Closed Beta event and this one_
No, you can continue building out the mechs you've come to know and love.


I think your full of fuzzy bunny.

I just logged in, I have no mechs.
One should always know better...
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#19 Turic

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Posted November 20 2012 - 01:25 PM

Q: Launcher write "you are not authorized to this version"
A: Unistall the game, install new launcher from playhawken.com/beta and redownload the game (2gb)
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#20 Turic

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Posted November 20 2012 - 01:27 PM

View PostDackstrus, on November 20 2012 - 01:24 PM, said:

I think your full of fuzzy bunny.
I just logged in, I have no mechs.

but have more additional money. read news, devs write about this some hours ago.
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