60 replies to this topic

[DEATHPEPPERONY]

sorry...but im download 2gb version,installed(the new launcher) sing it and when apply patch say me dennid acceses XS and cant launch the game

[zip_EX]

Error Message:Run of Memory.Start in 64-bit version...

[Flako_from_Hell]

ive not error messages, i can play yesterday, but now again "unable to find the server"... ive disabled my firewall.. and nothing..

[KaszaWspraju]

Serwers are down to me at this time.

[Hugs_]

Hi all!

We're working hard to track down everyone's issue. In the meantime, if you could make sure you're also hitting the support button at the top to help us manage the customer service tickets. This way we can better keep track of what advice we've given whom and the specific issues/machines/error messages are being seen.

Thanks all for your understanding as we work through this!

[Flako_from_Hell]

I FOUND THE PROBLEM ON SERVER NOT FOUND... WAS THE ESET AUTOMATIC FIREWALL... DISABLE THAT OR MAKE A RULE FOR GRANT HAWKEN PORT CONNECTION... HOPE THIS COULD HELP YOU.

[DOC013]

After an uninstall yesterday, and reinstall it worked. Went to sign in now, and its back to not auth.

[FlintTD]

My client will download everything, but it stops at the manifest, which it was unable to download.  I reinstalled a few times, but it takes a while to download and it always hooks on this manifest thing.

I looked around, and an old thread from Nov 8 said that manifests were not being downloaded during some pre-launch/update server downtime.  That is now well over, and I am wondering if anyone here has a fix for the manifest issue.  It appears that everyone else seemingly has non-manifest issues, so I specified my issue.

Any help would be great, thank you.

[Borckors]

Hi,
I can't play because ,Syncing account failed ...
I uninstal and instal this game 3 times ...
always the same problem .
Any help would be great, thank you

[Nukes86]

Welp, I got in, played one match, had no problems at all. Once that match was done, I try connecting to matches and all I do is find myself all alone and nobody else connects.

[Sythorian]

Nukes86, on November 22 2012 - 06:26 AM, said:

Welp, I got in, played one match, had no problems at all. Once that match was done, I try connecting to matches and all I do is find myself all alone and nobody else connects.

That's normal, those servers are just empty.

[Yobtar]

Nice technical support.

Just keep downloading and installing/uninstalling and rebooting until it works.

Heaven forbid we pull our heads out our rears and fix what is broke and preventing people from playing.

[BritGamer]

Follow instructions and gives error and crashes. What 2 do_
Thanks

[BritGamer]

It keeps saying 'This application has failed to start because MSVCP100.dll was not found. Re-installing the application may fix the problem'. I've re-installed 3 times it still hasn't worked and this microsoft.net thing won't install. Are they related, because every time i try to launch it the window pops up.

[Borckors]

Hello,
I just applied for the eleventh time the solution "account syncing failed" and I have always the same problem ...
Why there is no real solution or fix___
I'm really very frustrated not being able to play.
This someone can help solve this problem I him thank you in advance
"Google trad"

[HuanYue]

I having a problem that same as BritGamer. Re-Installed more then 5 times it still not working.

[Hugs_]

If you guys have already filed a support ticket please let me know. The team is trying to work on a fix, but there are lots of different ways reports are coming in and it's nearly impossible to keep it all straight via forums. It isn't like fixing a car in a garage, it's more like trying to build an engine by trying to fix a car via text message.
I appreciate all your understanding as we work through these issues!

[Hugs_]

For those getting those .dll errors--

Quote

Some players are receiving a missing .dll error. This is the result of one .dll not being properly installed. We are investigating the cause of this. The current work-around is to re-install the UE3Redist.exe, which can be found in the directory path below:



C:Program Files (x86)MeteorEntertainmentHawkenInstalledHawkenFilesBinariesRedist

[Stick_Dead]

I installed the new version but i dont know what happend with my mechs_

[RelicIB]

I click Start Download and nothing happens.  Any ideas_  It says my credentials have been confirmed.